When your furry friend is in need of convenient petcare close to your home or place of work, visit Banfield Pet Hospital located in Park Oaks Shopping Center! Experience our suite of general petcare services from diet and nutrition resources to parasite control. Located near the corner of Moorpark Road and East Janss Road, our veterinary team is prepared to treat your dogs and cats, young and old. If you live in Lynn Ranch, Newbury Park, Santa Rosa Valley, or other parts of the Thousand Oaks area, we would love to see you and your pet.
Banfield hospital is amazing. I came in to get my dog ready for air travel to HI (on pretty short notice.) They took all the confusion and stress away. The staff is personable and patient. My dog always left the vet with a smile. And most importantly, they did everything right and he safely made it. Thank you so much Banfield.
MS
Melly Stacks
Jan 22, 2026
1.0
I just had the WORST experience here I can’t help but laugh 😂 the front desk receptionist thought it was appropriate to raise her voice at me and yell at me like I was a toddler because I answred my cell phone in the lobby VERY QUICKLY and told my friend “I’ll call you back and I’m at the vet” (while she was busy on the phone with another customer) she proceeded to put her phone down to scream at me that she couldn’t hear her phone call and yelled that I go sit down!!!! I simply said NOPE and walked out of the office. I can talk on MY phone I want to. Mind you I simply told my friend “I’m gonna call you back” real quickly and hung up. I wasn’t being rude at all!!! 😂 I was once a receptionist myself… and if you can’t talk on the phone while people are talking around you go find you something else to do.. keep in mind it’s a veterinary office so what does she do when dogs are barking and she’s on a phone call? scream at them? She’s just unprofessional and rude. I wouldn’t trust her around a child let alone an animal with that temper. You are mean, you yell at customers, and you’re clearly burnt out. Time for a new Receptionist Banfield. 👀
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What are the operating hours of Banfield Pet Hospital in Thousand Oaks?
Banfield Pet Hospital is open Monday through Saturday from 8:00 AM to 6:00 PM and is closed on Sundays and major holidays.
Does Banfield Pet Hospital provide emergency care services?
No, Banfield does not provide emergency care services but offers urgent care advice during hospital hours and can provide referrals if needed.
Can I get veterinary care online from Banfield?
Yes, clients with Optimum Wellness Plans can access remote general pet care advice and triage support 24/7 via Vet Chat™ on the Banfield app.
What preventive care services does Banfield offer for pets?
Banfield offers preventive treatments including vaccinations, dental care, parasite control, nutritional and behavioral counseling, and comprehensive examinations.
What is included in an Optimum Wellness Plan at Banfield?
The plan includes annual head-to-tail exams, vaccines, early screening diagnostics, nutrition consultations, dental care, and more, designed to maintain pet health.
How can I schedule an appointment at Banfield Pet Hospital?
You can schedule an appointment online through the Banfield website or app, via the provided scheduling links, or by calling the hospital directly.
Are appointments required to visit Banfield Pet Hospital?
Yes, appointments are required to visit Banfield Pet Hospital to ensure timely and efficient care for your pet.
What nearby places can I visit before or after my appointment at Banfield Pet Hospital?
You can visit nearby places like America Nails And Spa for relaxation, Wild Cherry frozen yoghurt shop for a treat, or Minato Sushi for a meal near Banfield Pet Hospital.
Is there a convenient coffee shop near Banfield Pet Hospital where I can wait or relax?
Yes, Starbucks is located near Banfield Pet Hospital, offering a comfortable spot to wait, relax, or grab a coffee or smoothie.
Are there any fitness or wellness centers nearby Banfield Pet Hospital?
Yes, Park Oaks Massage and Pugilist Gym are nearby for wellness and fitness activities before or after your pet's appointment.
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