Petco

4.4
1142 reviews

About

Pet StorePet supply storePetco
Visit your Temecula Pet Store located at 40474 Winchester Rd. for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
40474 Winchester Rd, Temecula, CA
92591, United States

Hours

Reviews

4.4
1,123 reviews
5 stars
761
4 stars
212
3 stars
62
2 stars
17
1 star
71

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting specific employees for their exceptional service.

Grooming Issues

Several reviews expressed dissatisfaction with grooming services, citing poor quality haircuts and negative experiences with groomers.

Cleanliness

The store was frequently noted as clean and well-maintained, although some customers reported issues with the self-wash area being dirty.

Product Availability

Customers often mentioned that the store was out of stock on various items, particularly pet food and supplies.

Pricing Concerns

There were complaints about high prices and perceived deceptive pricing practices, leading some customers to consider shopping elsewhere.
  • BR
    Brandon Trust Montana Realtor
    4 days ago
    5.0
    Nice organized store. Everything was easy to find and priced competitively. Thank you for the quick and speedy service.
  • DR
    Debbie Rose
    Jan 1, 2026
    5.0
    Friendly staff, knowledgeable in your pets needs. Every experience is a great one there.
  • SB
    Shaye Butta
    Dec 23, 2025
    5.0
    Every one of the staff made us feel so welcome and noticed our new rescued pup. They were so eager to help and provided us a coupon book since there are so many things our new pup will need within his first year. We will definitely be returning to this location!
  • DP
    donna payne
    Dec 17, 2025
    1.0
    We went to use a self wash today and we're very disappointed it was horrible all the brushes were hairy we could not use them.. the water pressure was super strong we had a little Maltese that was a shelter dog.. and he was freaking out so we had to hold him while washing him up in her arms.. and then there. shampoo is completely deluded and so is the conditioner.. I did bring my own for the face but ended up washing his whole body with it.. and the dryer was freezing cold so we just took him home and blow dried him at home and put leave in conditioner in never again I really would like my money back that was a waste of. Money .. he brought him there for the first time to see how he would like it actually could have did it at home better
  • CC
    Carmen Cano
    Dec 10, 2025
    1.0
    I went in to the Petco local to me and was not pleased with the customer service. I was there buying prescription food for my cat and when asked for the prescription, I notified the cashier that a manager had taken my prescription and I was not able to get the petco prescription card because they couldn’t find it. She called for the manager on staff and I told them the same thing. The manager then proceeded to tell me that there was nothing they could do because the vet office was closed. Needless to say we left without the food and when I contacted the vet office the next day( which is located inside of petco) they told us that the manager had access to the box of prescription cards and could of looked for our card so we could of purchased the food for our cat. It is always something with this petco and to be honest I am truly considering going to another store. The vet office however has been wonderful.

Frequently Asked Questions About Petco

Does the Petco Temecula location have a vet hospital?

Yes, Petco Temecula has a full-service vet hospital.

Does Petco Temecula offer vaccinations?

Yes, Petco Temecula provides vaccinations.