Visit your Studio City Pet Store located at 12800 Ventura Blvd. for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.
Multiple customers reported negative experiences with grooming services, including injuries to pets and poor management handling of appointments.
Customer Service
While some customers praised the friendly and helpful staff, others experienced rude service and poor management, leading to dissatisfaction.
Product Availability
Customers frequently noted issues with stock levels, particularly for specific pet foods and supplies, leading to frustration.
Store Cleanliness
Feedback on store cleanliness was mixed; some found it clean and organized, while others described it as filthy and poorly maintained.
Positive Staff Interactions
Several reviews highlighted positive interactions with staff, noting their friendliness and willingness to assist customers.
JH
Jeff Harmon
4 days ago
5.0
Perfect ! The food I was looking for at a fair price !
LS
LESLIE SEGURA
Nov 1, 2025
1.0
I’m absolutely heartbroken after my visit to the Petco Grooming Salon today. I trusted them to take good care of my dog, but they cut my dog during grooming. Seeing my pet come out hurt and scared was devastating. Our pets are like family, and I expected compassion and professionalism — instead, I left shaken and worried.
Accidents can happen, but the lack of care and empathy made the experience even worse. I truly hope Petco takes this seriously and makes sure no other pet or pet parent has to go through something like this.
99
99
Oct 28, 2025
5.0
Well stocked friendly service. Will always keep coming in for the best options for my kitty. Also Getting my discounts are as easy as putting in my phone number!
JM
Joanne M
Oct 26, 2025
5.0
The floor person in charve was so helpful and so kind I dont want to shop anywhere else. I wish I remembered his name. He was called over go help make a return easier
CS
Colleen Saftler
Oct 24, 2025
5.0
The employee was on his way to a
break room and saw that I looked puzzles- He stopped and asked if I needed help - told him what I was looking for and he took me right to and told me it was a great choice.
Does the Petco Studio City location have a vet hospital?
No, Petco Studio City does not have a full-service vet hospital.
Does Petco Studio City offer vaccinations?
Yes, Petco Studio City provides vaccinations.
Does Petco Studio City offer curbside pickup?
Yes, curbside pickup is available at Petco Studio City. All of our products that are eligible for store pickup will show this option on the product's detail page.
How much are hamsters and guinea pigs at Studio City Petco?
Hamster and guinea pig prices vary by location. Call your Studio City Petco at 8185066416 to check for pricing and availabilty in your store. Or visit ourcompanion animal website for more information on small companion animals.
Does Petco Studio City sell dogs?
No, Studio City Petco does not sell dogs or cats. However, with the Petco Love program partnered with local animal welfare organizations, you have the opportunity to meet dogs and cats available for adoption at your neighborhood Petco store.
What types of products and services does Petco Studio City offer?
Petco Studio City offers premium pet foods, expert training, vaccination services, grooming, and various pet supplies to keep your pets healthy and happy.
Does Petco Studio City have a veterinary hospital on site?
No, Petco Studio City does not have a full-service veterinary hospital.
Are vaccinations available at Petco Studio City?
Yes, Petco Studio City provides vaccination services for pets.
Can I order products online and pick them up at the Petco in Studio City?
Yes, curbside pickup and in-store pickup are available for eligible products at Petco Studio City.
Does Petco Studio City sell dogs or cats in the store?
No, this location does not sell dogs or cats, but offers opportunities to meet adoptable pets through the Petco Love adoption program in partnership with local animal welfare organizations.
What are the Petco Studio City store hours?
The store is open Monday through Saturday from 9:00 AM to 9:00 PM, and on Sundays from 9:00 AM to 8:00 PM.
How can I book grooming services at Petco Studio City?
You can book grooming appointments online via the reservation URL provided on Petco's Studio City website.
What are some nearby pet-related services to Petco Studio City?
Nearby pet-related services include Vetco Vaccination Clinic and VETCO Vaccination Clinic at PETCO, which also provide pet services and veterinary care.
Are there places near Petco Studio City where I can grab a coffee or meal before or after shopping for my pet?
Yes, nearby you can find Starbucks for coffee, Tocaya Organica for healthy Mexican food, SUGARFISH by sushi nozawa for sushi, and HiHo Cheeseburger for American-style burgers.
What other service or retail businesses are close to Petco Studio City that might be useful to visit?
Near Petco Studio City, you can find the Sprint Store for mobile phones, Panorama Vision Optical Lab for eyewear needs, and Ultimate Cleaners for laundry and dry cleaning services.