Petco

4.3
2180 reviews

About

Pet StorePet supply store
Visit your South Gate Pet Store located at 4663 Firestone Blvd for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
4663 Firestone Blvd, South Gate, CA
90280, United States

Hours

Reviews

4.3
2,163 reviews
5 stars
1,370
4 stars
393
3 stars
215
2 stars
64
1 star
121

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff friendliness is mixed; while some customers praised helpful and friendly staff, others reported unprofessional behavior and poor service.

Grooming Issues

Numerous complaints about grooming services, including unprofessional handling of pets and inadequate communication regarding appointments.

Store Condition

Customers noted that the store is often messy and disorganized, with some expressing concerns about the cleanliness of animal habitats.

Product Availability

Several reviews mentioned issues with product availability, particularly for specific pet supplies and animals, leading to customer frustration.

Positive Experiences

Despite negative feedback, many customers expressed satisfaction with their overall shopping experience, highlighting good service and a wide variety of products.
  • MP
    Marlene Penaloza
    Oct 29, 2025
    5.0
    Brought our little boy Hachi for his final shot and it was great. Start and Vet doctor were great! Very careful with hatchi and very helpful with instructions and care. Thank you all!!!
  • KM
    K M
    Oct 10, 2025
    1.0
    Waited in line for like 10 minutes, cashiers on the register are beyond slow, try to upload a gift card. The cashier blatantly said haven’t done this in a while and proceeds to grab a stack of like more than five gift cards and it doesn’t go through Or activate. Petco, y’all need to train your employees better especially when it’s busy time and are losing business and y’all don’t even seem to care, do better. Go to the other Petco in Downey to spare yourself the time and troubles.
  • RY
    Rose Yeun
    Sep 5, 2025
    5.0
    Great service the staff was amazing. Definitely will be a returning customer my kitten felt right at home.
  • EJ
    Eduardo Jr.
    Aug 22, 2025
    5.0
    Petco has a wide variety of products for pets also in this store they cut the hair of pets and bathe them they also have pets to adopt pets such as dogs, cats, parakeets, snakes, turtles and fish, the girl who attended us was very friendly very good service,
  • CM
    Cinthya Martinez
    Aug 22, 2025
    5.0
    Good customer service and very clean store. I do wish there were as many cat treats as dog treats but idk if it's a store issue or just a lack of products available. Either way this is my go to place for my pet needs

Frequently Asked Questions About Petco

Does the Petco South Gate location have a vet hospital?

Yes, Petco South Gate has a full-service vet hospital.

Does Petco South Gate offer vaccinations?

Yes, Petco South Gate provides vaccinations.