Petco

4.3
2185 reviews

About

Pet StorePet supply storePetco
Visit your South Gate Pet Store located at 4663 Firestone Blvd for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
4663 Firestone Blvd, South Gate, CA
90280, United States

Hours

Reviews

4.3
2,168 reviews
5 stars
1,374
4 stars
392
3 stars
215
2 stars
64
1 star
123

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised friendly and helpful staff, others reported rude behavior and unprofessionalism.

Grooming Issues

Numerous complaints about grooming services highlight poor quality, lack of communication, and unprofessional staff, leading to customer dissatisfaction.

Store Condition

Customers noted that the store is often messy and disorganized, with some expressing concerns about the cleanliness and overall condition of the facility.

Product Availability

Several reviews mentioned issues with product availability, including out-of-stock items and limited selection, which frustrated customers.
  • TS
    Tone Star
    Dec 31, 2025
    5.0
    I recommend the best dog food Hills
  • LE
    Lorena Estrada
    Dec 24, 2025
    1.0
    I called the store before going to ask if they had any hamsters. Manager said yes but they close at 7 pm, then I said im on my way. He said that if I get there before 7pm they will sell me a hamster. I get there and manager Kevin was very rude behavior only because I grabbed a small carrier box to place hamster to take home. He stated he couldn't sell me the hamster assuming the hamster would live in the carrier. Just because he was to lazy to sell me a hamster. Horrible customer service and not helpful at all.
  • MP
    Marlene Penaloza
    Oct 29, 2025
    5.0
    Brought our little boy Hachi for his final shot and it was great. Start and Vet doctor were great! Very careful with hatchi and very helpful with instructions and care. Thank you all!!!
  • KM
    K M
    Oct 10, 2025
    1.0
    Waited in line for like 10 minutes, cashiers on the register are beyond slow, try to upload a gift card. The cashier blatantly said haven’t done this in a while and proceeds to grab a stack of like more than five gift cards and it doesn’t go through Or activate. Petco, y’all need to train your employees better especially when it’s busy time and are losing business and y’all don’t even seem to care, do better. Go to the other Petco in Downey to spare yourself the time and troubles.
  • RY
    Rose Yeun
    Sep 5, 2025
    5.0
    Great service the staff was amazing. Definitely will be a returning customer my kitten felt right at home.

Frequently Asked Questions About Petco

Does the Petco South Gate location have a vet hospital?

Yes, Petco South Gate has a full-service vet hospital.

Does Petco South Gate offer vaccinations?

Yes, Petco South Gate provides vaccinations.