Vetco Total Care

Reviews

• SM

  Samantha Magaly

  Apr 16, 2026
  5.0
  I’m a bit wary because I haven’t had good experiences with veterinarians. Dr. Alisha Tran and Alondra are exceptional! They are very professional, empathetic, and have a great human touch. Dr. Tran prioritized my dog's well-being and show genuine care, you can tell that they love what they do. I’m very happy I came here and they were the ones who took care of Kila with such kindness and professionalism. I recommend them 100000% without hesitation. Thank you so much—keep up the great work!! The receptionist was also an awesome lady!
• KM

  Kyla Mock

  Apr 13, 2026
  1.0
  I wouldn't recommend coming here unless you want to risk losing your pet. We saw Dr. Anne twice at this Vetco location and our cat nearly died because of it. The first visit we brought our cat in for lethargy and lack of appetite. We requested testing for FIV/FIP and an Xray of his body to see if maybe he had ingested something since he has a history of chewing on non food things. Instead, we were sent home with an appetite stimulant (Mirtazapine) after he was given a vitamin cocktail shot in office and had one blood work panel done. We were then told ultrasounds were better than x-rays but weren't referred anywhere to get either exam done. After getting a second (and third) opinion, an ultrasound like she suggested, more blood work, a stool sample, and three weeks of Mirtazapine treatment with worsening symptoms, we finally went back to Dr. Anne to see what else there was to do to help our kitty. She told us she prefers "holistic treatments." Dr. Anne at Vetco Total Care Signal Hill then proceeded to give us a 20+ page printout of the website for Integrative Pet Wellness Center in Palos Verdes, an "alternative medicine" center that Dr. Anne was self-admittedly previously affiliated with, where they do "treatments" such as reiki healing, crystal therapy, and ozone therapy. When you look at their website you'll see it costs thousands a month for "concierge" treatments that have no scientific basis and certainly weren't what we were asking for. I've attached photos of the pages she gave us as both proof and to showcase how bonkers it is. Regardless of her personal theology, she took a job as a pet medicine specialist at an animal hospital and this behavior was inappropriate and dangerous. Thankfully, after reeling from what Dr. Anne did we got our boy to the VCA West Coast Animal Hopsital (10/10), where they were worried we would lose him based off the weight loss, muscle atrophy, and undiagnosed fungal infection that had been ailing him for over a month at this point. They were convinced he was an elderly cat dying of old age because of how advanced his infection was and how badly he was withering away in front of us. VCA had a diagnosis within 2 hours of us admitting him to their hospital and had him on a rigorous treatment plan within 2 days, which included hospitalization, a nasal-gastro feeding tube, and 4 meds multiple times a day. Putting aside all the pseudoscience she pushed, if she had done any of the tests we asked for at our first appointment they would've found the fungal infection and I know this because the Doctor at VCA told us she was going to start from the beginning and do every test Dr. Anne didn't do. First try, they did a full body x-ray and found the infection. I know veterinary medicine is a tricky field and cats especially can be hard to diagnose but if we didn't have the time, resources, or wherewithal for a new appointment every week, we would've lost our baby to Dr. Anne's negligence. Had it been just one thing, either she didn't run one test or she offhandedly mentioned the holistic center, maybe we could've let it go. But adding it all up, I can't write it off as anything other than someone who doesn't belong at the hospital or in this field. We were loyal to Vetco for 4+ years, getting all our kitties vaccinations there and taking our other babies there for appointments. The day Dr. Anne told us to go get reiki healing for our dying cat was the last time we'll be doing business with them. I hope no one else is unfortunate enough to get mistreated by her. TL;DR: Dr. Anne is pushing pseudoscience on vulnerable patients and shouldn't be allowed to practice in that office or at all. Go to literally any VCA location instead.
• KL

  Kisa Lawrence

  Apr 5, 2026
  5.0
  A splint for my puppie's paw, $700+... come on people.
• SN

  Sammie N

  Mar 15, 2026
  5.0
  Dr Maryanne and her staff are always so great with Milo. From checking in to seeing the doctor and after that, everything went smooth. We did wait for a while to be seen after our appt but they were busy so that's understandable.....Milo was taken care of, that's all that matters. Thank you everyone at Vetco Signal Hills for amazing service!!
• CC

  Carmen Clavijo

  Mar 13, 2026
  5.0
  Excellent customer service!!