Petco

4.3
1457 reviews

About

Pet StorePet supply store
Visit your Signal Hill Pet Store located at 3065 California Ave for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
3065 California Ave, Signal Hill, CA
90755-5101, United States

Hours

Reviews

4.3
1,439 reviews
5 stars
904
4 stars
307
3 stars
111
2 stars
35
1 star
82

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised the helpfulness of staff, others reported negative experiences with rude or unprofessional behavior from certain employees.

Store Organization

Many customers appreciated the store's organization and cleanliness, making it easy to find products.

Pricing Issues

Several reviews mentioned dissatisfaction with pricing, describing the store as expensive and expressing frustration over perceived price gouging.

Grooming Services

Grooming services received mixed reviews; while some customers were satisfied, others reported issues with the quality of grooming and high costs.

Product Availability

Customers frequently noted issues with product availability, particularly regarding online stock not matching in-store inventory.
  • MM
    Marisol Maldonado
    Oct 30, 2025
    5.0
    Super helpful. And got great advice for my babies💙😊
  • PT
    Patricia Troya
    Oct 23, 2025
    5.0
    The store is very organized and easy to find the staff that I need it, the cashier was super helpful answering me the question that I had for him, he was very professional !
  • DN
    Dottsie Nat
    Oct 10, 2025
    4.0
    Walking into Petco is like an amusement park for our 4 legged babies..it's bright, busy and there are always a few pups with their peeps shopping for a toy or treats. I like going there because 1 of my dogs is on a diet and I get food from Just Food for dogs there. That good since they are open til 9pm on weekdays. I've found the staff to be pleasant and helpful each time I shopped there and continue to go there weekly.
  • ZC
    Zachary St Clair
    Oct 9, 2025
    1.0
    I went in to buy a few cans of dog food and was charged for more than I actually bought. Mistakes happen, I get it — but what’s frustrating is how much time and energy customers have to spend fixing a company’s error. Instead of simply reimbursing me, PETCO made me drive all the way back, wasting 30 minutes of my day and my own gas money. I don’t have easy parking, so now I have to haul the cans from my apartment to the car and back just to correct something that wasn’t my fault. It’s exhausting how often big companies make customers pay for their mistakes — in time, effort, and money. I just wanted a simple refund, not a headache. PETCO, do better. Be accountable and make it easier for your customers to get treated fairly.
  • DT
    Dr.Giggles teeheez
    Oct 5, 2025
    5.0
    Pleople are pretty helpful here

Frequently Asked Questions About Petco

Does the Petco Signal Hill location have a vet hospital?

Yes, Petco Signal Hill has a full-service vet hospital.

Does Petco Signal Hill offer vaccinations?

Yes, Petco Signal Hill provides vaccinations.