Petco

4.3
1464 reviews

About

Pet StorePet supply storePetco
Visit your Signal Hill Pet Store located at 3065 California Ave for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
3065 California Ave, Signal Hill, CA
90755-5101, United States

Hours

Reviews

4.3
1,446 reviews
5 stars
908
4 stars
310
3 stars
110
2 stars
35
1 star
83

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised the helpfulness of staff, others reported rude or unprofessional behavior from cashiers and managers.

Store Cleanliness

The store is generally noted to be clean and well-organized, contributing positively to the shopping experience.

Product Availability

Customers expressed frustration with product availability, particularly regarding online orders and stock discrepancies.

Grooming Services

Grooming services received mixed reviews, with some customers satisfied while others reported high prices and unsatisfactory results.

Pricing Concerns

Many customers found prices to be high, with some feeling that the store is overpriced compared to competitors.
  • TD
    Tonia Davis
    Jan 1, 2026
    5.0
    I love coming here for my two cats. The service is always great and helpful. They have new animals/pets here, that I have never seen at this location. I enjoyed watching them, but can't have them all.
  • DA
    Debbie alvarez
    Dec 31, 2025
    4.0
    I come here usually a few times a week for crickets for our chamellon. It's very convenient as I walk straight to the check out and request the crickets. The staff are helpful and nice. It's clean inside. There is plenty of parking and many other stores nearby if you need to get other errands done. They have ross, dollar tree home depot and a bunch of restaurants.
  • MM
    Marisol Maldonado
    Oct 30, 2025
    5.0
    Super helpful. And got great advice for my babies💙😊
  • PT
    Patricia Troya
    Oct 23, 2025
    5.0
    The store is very organized and easy to find the staff that I need it, the cashier was super helpful answering me the question that I had for him, he was very professional !
  • ZC
    Zachary St Clair
    Oct 9, 2025
    1.0
    I went in to buy a few cans of dog food and was charged for more than I actually bought. Mistakes happen, I get it — but what’s frustrating is how much time and energy customers have to spend fixing a company’s error. Instead of simply reimbursing me, PETCO made me drive all the way back, wasting 30 minutes of my day and my own gas money. I don’t have easy parking, so now I have to haul the cans from my apartment to the car and back just to correct something that wasn’t my fault. It’s exhausting how often big companies make customers pay for their mistakes — in time, effort, and money. I just wanted a simple refund, not a headache. PETCO, do better. Be accountable and make it easier for your customers to get treated fairly.

Frequently Asked Questions About Petco

Does the Petco Signal Hill location have a vet hospital?

Yes, Petco Signal Hill has a full-service vet hospital.

Does Petco Signal Hill offer vaccinations?

Yes, Petco Signal Hill provides vaccinations.