Petco

4.3
903 reviews

About

Pet StorePet supply store
Visit your Saugus Pet Store located at 26501 Bouquet Canyon Road for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
26501 Bouquet Canyon Rd, Saugus, CA
91350, United States

Hours

Reviews

4.3
875 reviews
5 stars
559
4 stars
167
3 stars
63
2 stars
27
1 star
59

What are people saying?

AI-generated from recent customer reviews

Staff Knowledge

Lupe in the fish department received numerous commendations for his extensive knowledge and helpfulness, making him a standout employee.

Customer Service

While many customers praised the friendly and helpful staff, there were also complaints about poor service and unhelpful employees.

Store Condition

The store was generally reported as clean and well-stocked, although some customers noted issues with low stock on specific items.

Grooming Services

Grooming services received positive feedback for being attentive and caring towards pets.

Parking Issues

Customers frequently mentioned difficulties with parking at the location.
  • LO
    laurie Obrien
    Nov 11, 2025
    5.0
    Ran in quick and got what I needed
  • CM
    Candace Martinez
    Nov 3, 2025
    2.0
    I went in to the store to return a bag of dog food I was unable to use due to my pets sudden passing. I had everything ready to go for the store associate. The employee started my transaction but needed her manager approval. When the manager eventually got to the register she didn’t greet me, she didn’t look at me, she barely spoke to me. she read my return (which stated why I was returning the food) and took my packaging slip and walked away. I asked if there was an issue, she ignored me. This was such a traumatic time in my life, a little sensitivity would have been appreciated. I was completely floored with the lack of communication by this manager. Normally the staff is so nice. She definitely was not.
  • NM
    Natasha Marchewka
    Nov 2, 2025
    5.0
    Very helpful service at the cash register.
  • SM
    Susan Moreno
    Oct 31, 2025
    5.0
    Fully stocked store, many Petco are poorly stocked, this one is stocked with all the kitties needs. Parking is a bummer but its worth it
  • SJ
    sue ju
    Oct 10, 2025
    4.0
    Nice and clean store. Employees are kind, well organized but I give 4 stars because there are not many choices, low stocks for most of the items.

Frequently Asked Questions About Petco

Does the Petco Santa Clarita location have a vet hospital?

Yes, Petco Santa Clarita has a full-service vet hospital.

Does Petco Santa Clarita offer vaccinations?

Yes, Petco Santa Clarita provides vaccinations.