Banfield Pet Hospital® - Santee provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
I brought my cat in to have her teeth cleaned. I was asked if I wanted my cat to have anti-nausea medication after waking up and I agreed. I'm glad they asked, because I did not want my cat to be nauseous after the procedure. They told me the timeframe when I should come pick her up when finished. I was not told that she was going to have her blood pulled, and tested, and her internal organs checked. This is the first time I have ever had any of my cats' teeth cleaned, so I was unaware that anything else would be done. I came to pick her up at the informed time and all was well. I was charged $640.19 for the procedures. The bill also included the statement that if I was on an 'Essential Wellness level Optimum Wellness Plan' that I would have saved $15.12 off of the price for this procedure. That wasn't a very good sales pitch - how much would I have had to pay monthly to get $15.12 off of my $640 bill? I will not be paying for any insurance.
Since then I have obtained the name/location of another veterinary office whom I have been told has better pricing. Being laid off, I need to watch how much money goes out the door. I will probably still bring my cat to PetSmart to have her nails trimmed, but I most likely will not bring her for any veterinary service in the future, due to the price.
BM
Bert Montijo
Apr 16, 2026
5.0
My wife and I always want the best for our kitties, we love them beyond words. Banfield showed us that they care also…
BM
Bareq Musfee
Apr 16, 2026
5.0
Fantastic experience! Dr. Woolley was knowledgeable, compassionate, and took the time to explain everything clearly. Ariella, the nurse, was incredibly kind and made us feel at ease. The front desk staff member was also friendly and helpful, making the whole visit smooth from start to finish. Highly recommend!
JP
Jennifer Pasto
Mar 20, 2026
5.0
Best Vet Amazing Team Santee Banfield! What great customer service great staff amazing knowledge! Dr. Bystrom Nurse Madelyn and No Practice Needed Great Manager Edward! First time at Banfield and they were excellent with me and my Full public Access Service dog Frenchie Bulldog! Thank you for all your time and service Go Team Santee Banfield!
JP
John P
Mar 20, 2026
5.0
I was nervous to bring my huge Rotty in due to living out in the country and his lack of being around new ppl. But they really went over and beyond to take care of us. Very professional and caring. We found our new vet for our boy! Thanks so much to Dr. Bystrom and her nurse Madelyn they did amazing job with him. After we were all done Edward went out of his way to make sure everything went great and explained everything thoroughly for me. Looking forward to going back!
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
Does Banfield Pet Hospital in Santee offer emergency care services?
No, Banfield Pet Hospital in Santee does not provide emergency care. However, during hospital hours, you can call for urgent care advice and referrals to emergency hospitals or specialty providers.
What preventive pet health care services are offered at Banfield Pet Hospital?
They offer a variety of preventive care treatments including vaccinations, dental care, parasite control, nutritional and behavioral counseling, and comprehensive examinations.
What is included in an Optimum Wellness Plan at Banfield?
Optimum Wellness Plans provide annual preventive care including exams, vaccines, early diagnostics, nutritional consultations, and dental care. They automatically renew annually and offer discounts on treatments outside the plan.
How can I pay for the Optimum Wellness Plan?
Payments can be spread across 12 months via automatic withdrawals or credit card charges, or you can opt to pay the full amount upfront.
What types of appointments does Banfield offer for pet care?
Banfield offers in-room visits where you stay with your pet, drop-off appointments where you leave your pet and are notified when ready, and virtual visits for clients with Optimum Wellness Plans.
Are appointments required to visit Banfield Pet Hospital in Santee?
Yes, Banfield Pet Hospital in Santee requires appointments for visits to ensure timely and organized care.
Where is Banfield Pet Hospital located in Santee and what are its operating hours?
Located at 9896 Mission Gorge Rd, Santee, CA 92071, Banfield is open Monday, Tuesday, Thursday, Friday, and Saturday from 8:00 AM to 6:00 PM, and Sunday from 8:00 AM to 5:00 PM. It is closed on Wednesdays and certain holidays.
Are there any nearby pet-related stores or services near Banfield Pet Hospital?
Yes, PetSmart is nearby offering pet grooming and retail pet products, which can be convenient for pet owners visiting Banfield.
How can I utilize nearby transit options when visiting Banfield Pet Hospital?
Santee Town Center station is close to Banfield Pet Hospital, providing easy train access to the area for visitors who prefer public transportation.
What local attractions and dining options are near Banfield Pet Hospital in Santee?
Nearby attractions include the San Diego River park for outdoor activities. Dining options include Einstein Bros. Bagels, Panda Express, and Luna Grill, convenient for pet owners before or after their visit.
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