Business Details
About
Veterinarian
Redwood Veterinary Clinic does not collect or give out any information to any third party vendors or internet businesses. No information will ever be disclosed to outside parties from us or our web site hosting company at www.evetsites.com.
It's that simple! And Redwood Veterinary Clinic strictly adheres to this policy.
Redwood Veterinary Clinic recognizes the importance of protecting the personal privacy of its clients, its patients and those individuals who simply visit the Redwood Veterinary Clinic site.
Your privacy is also protected in our hospital. At no time is any information given out about the client or the pet without the consent of the owner.
At Redwood Veterinary Clinic walk-in clients are welcome, however appointments are preferred. Emergency cases shall always receive top priority followed by patients with previously scheduled appointments. Please give us a call to set up an appointment.
Location
Hours
Reviews
4.0
442 reviews
5 stars
277
4 stars
50
3 stars
19
2 stars
18
1 star
78
What are people saying?
AI-generated from recent customer reviews
Compassionate Care
Many customers praised the staff for their compassion and care during difficult times, especially in emergency situations.
Communication Issues
Several reviews highlighted poor communication and long wait times, leading to frustration among pet owners.
Mixed Experiences
While some customers had positive experiences with the veterinary care, others reported dissatisfaction with service and treatment.
High Costs
Multiple reviews mentioned high charges for services, with some feeling that the costs were not justified by the care received.
Staff Attitude
Feedback indicated inconsistency in staff attitudes, with some customers experiencing rudeness or lack of empathy from receptionists.
- BSBriana StelmaszczykDec 22, 20255.0We are incredibly grateful for the care and compassion shown by the entire staff at this emergency vet clinic. We came to them during two of the most stressful and emotional moments a pet owner can face, first when our dog needed emergency surgery, and later when we brought our cat in and ultimately had to make the heartbreaking decision to say goodbye. During both visits, the staff was professional, patient, and truly kind. They took the time to explain everything clearly, treated our animals with genuine love and respect, and supported us with empathy during such difficult moments. When we had to put our cat down, they were especially considerate, giving us space, grace, and comfort when we needed it most. It’s never easy walking into an emergency vet, but knowing your pets are in capable, compassionate hands makes all the difference. We will always be thankful for the care they provided and highly recommend this clinic to anyone in need of emergency veterinary services.
- FGFriendly GirlDec 13, 20251.0I wish I could give them no stars this place is the absolute worst. If you care about your pet you will not go here. The way they handle emergency cases is absolutely ridiculous I honestly do not think they even did anything they charged us for they said they did blood work but we had blood work done at the VCA in Rohnert Park a couple days later (because he was still sick they had done nothing to help him but charged us $907.00) and the Rohnert Park emergency hospital had shaved his arm to draw blood which leads me to believe they Redwood never did bloodwork. After going to Rohnert Park VCA he was fine we should have went there to begin with not to mention Redwood helped a dog that came 15 minutes after us and wasn't in distress he was running around playing we called first and we were in distress they lied and said there was someone ahead of us but there was absolutely no on in the parking lot when we got there and then 15 minutes later the dog shows up we had called earlier also so it can't be that they called ahead because so did we. The lady Catherine who we spoke to was the rudest person I have ever spoken to do not go here if you value your pets health they are the worst vet I have ever been to and I have had pets for over 50 years!!!
- KAkatrina anneDec 10, 20255.0I never write reviews but I wanted to write this to thank all of the staff at this clinic. Our dog Shadow had an episode a few days ago and was struggling to breathe so we took her here and they immediately treated her with the utmost care and saved her life! Now she is back home and is on medication and being seen by a vet cardiologist. I feel so grateful that the staff handled this situation so effectively as this was such a stressful period for my family. I definitely recommend taking your pets here for any emergency - they are very thorough and take action without hesitation.
- LMLigun MaDec 3, 20251.0Me and my mother called an hour ahead 10 minutes ahead and right as they opened for their emergency hospital. No one was in the parking lot when we got there a person showed up 15 minutes later with their dog running around outside the car with their kids and they took them before my cat who hasn’t urinated or pooped in 10 days. The staff on the phone was extremely rude they not only had attitude but said cryptic things while we were explaining to them how this wasn’t fair. One of the girls name is Catherine she was one of the people I talked to. In conclusion don’t come here if you love and value your pet you will go somewhere else.
- MJMichael JordanNov 20, 20251.0This is the worst place ever customer service is very poor. They charged me an extreme amount. Did not follow up with me regarding my dog surgery and then told me I need to make an appointment. They are the snobbiest worst malpractice place in the world. If you love your animal do not take them to this place.
Frequently Asked Questions About Redwood Veterinary Clinic
What are the regular business hours for Redwood Veterinary Clinic?
Redwood Veterinary Clinic is open Monday through Friday from 8:00 AM to 6:00 PM, and on Saturdays from 8:00 AM to 12:00 PM. The clinic is closed on Sundays.
Does Redwood Veterinary Clinic accept walk-in clients or are appointments necessary?
Walk-in clients are welcome at Redwood Veterinary Clinic; however, appointments are preferred to better accommodate all patients. Emergency cases always receive top priority followed by previously scheduled appointments.
What types of payment does Redwood Veterinary Clinic accept?
The clinic accepts American Express, Cash, Check, Discover, MasterCard, and Visa as payment options.
What veterinary services are offered at Redwood Veterinary Clinic?
Services include diagnostic and therapeutic services, surgical services including laser surgery, anesthesia, radiology, OFA evaluations, electrocardiography, laboratory services, dermatologic evaluation and treatment, endoscopy, ultrasonography, reproduction services, evaluations by board certified specialists, pharmacy, dentistry, and stem cell therapy.
How does Redwood Veterinary Clinic protect client and patient privacy?
The clinic strictly adheres to a privacy policy that does not collect or disclose client or patient information to any third parties or internet businesses without consent.
Is Redwood Veterinary Clinic open for emergency services?
Yes, Redwood Veterinary Clinic is open for emergency services and prioritizes emergency cases.
Where is Redwood Veterinary Clinic located?
The clinic is located at 1946 Santa Rosa Avenue, Santa Rosa, CA 95407, United States.
What nearby veterinary hospitals can I find near Redwood Veterinary Clinic?
Nearby veterinary hospitals include Llanes Stacey DVM and Emergency Animal Hospital, which can serve as alternative care options or provide emergency services outside of Redwood Veterinary Clinic's hours.
Are there any nearby shopping centers or retail stores close to Redwood Veterinary Clinic?
Yes, Santa Rosa Marketplace is a nearby shopping center. Additionally, there are retail stores like Performance Bicycle, DXL Big + Tall, Saucony, and Casual Male XL where customers can shop before or after visiting the clinic.
What dining options are available near Redwood Veterinary Clinic?
Nearby dining options include Wendy's fast food restaurant and Marble Slab Creamery for ice cream, providing convenient places to eat near the clinic.