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VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - Our veterinarians are proud to partner with you to proactively monitor the health and wellness of the pets you love. From thorough physical exams and lab work-ups, to dental cleanings, X-rays and surgery, our full-service pet hospital is committed to the long-term health of your pet. Let us show you how an Optimum Wellness Plan® can ensure ongoing preventive care for your pet, at every life and health stage.
Details
- Requires appointmentAvailable
- RestroomAvailable
- Wheelchair accessible restroomAvailable
Location
Hours
Reviews
3.8
124 reviews
5 stars
76
4 stars
9
3 stars
4
2 stars
2
1 star
33
- HJHeather JacobsOct 2, 20254.0Love this location in Santa Rosa! They are great with my pets. I would have given them 5 stars but they do have some turn over with vets occasionally- but that is the norm everywhere since vets and vet techs are scarce now
- PKP. Ko (Koko)Sep 25, 20255.0Great service.
- BJBrianna JacksonSep 10, 20251.0They have cancelled our pets dental cleaning three times, a few days before we are supposed to have it done.we have to wait months for these cleanings, only to have them cancelled right before it happens. The people who work there are very nice and try their best, but the company is failing them. We’ve had multiple issues with them in the most recent years, and are looking elsewhere for pet care after 9 years.
- TBTimothy BeckAug 26, 20251.0These are easily the most incompetent veterinarians I have used. Refused to vaccinate my somewhat uncooperative cat w/o me spending $60 on Gabapentin. Not falling for that again since I bought and administered it last year for them to trim her nails which they still didn't do (try buying a larger dose and come back!) So I told them to bring the syringe out and I would vaccinate the cat myself. Nope. Only a trained professional can hold the vaccine I've already paid for hostage so I'll cough up some more $ for drugs. Find another vet. I know I will.
- ABAlan BoyleAug 20, 20252.0This is absolutely not the place for me and my dog. I took my chihuahua mix in for a checkup and heartworm test. First, even the most basic visits require that you drop off your pet for several hours. Second, they put all of the dogs in cages in one room until they get around to seeing them hours later. This is too traumatizing for my dog. She was a rescue and had suffered a severe injury when she was about one year old. Third, they seem to have not enough doctors at the location. Doctors seem to rotate in and out. It's more like a veterinarian mill than a pet hospital.
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I drop off my pet to avoid contact?
We’re empowering our hospital teams to do what’s right for themselves, their clients and communities by taking a series of precautions from encouraging drop-offs to increasing cleaning protocols. Please call the clinic for more information.
Is this clinic open?
Hospital hours and services vary at some locations. If your pet requires immediate care, please call ahead so we can ensure your pet’s needs can be met and advise you on next steps. If you’re a Banfield Optimum Wellness Plan® client, you can connect with a veterinarian anytime, day or night, via Vet Chat™ through the Banfield app for general pet care advice and triage support.
What steps are you taking to keep pets and people safe right now?
We’re constantly evaluating the situation, and we’re empowering our hospital teams to do what’s right for themselves, their clients and communities by taking a series of precautions from encouraging drop-offs to increasing cleaning protocols. We’re also encouraging our Optimum Wellness Plan® clients to connect with a veterinarian 24/7 via our telehealth service Vet Chat™ through the Banfield app. Please call ahead to help our teams prepare.
What medical care are you able to provide right now?
COVID-19 may affect veterinary services offered at some locations. If your pet requires medical attention or care, please call your hospital directly, so the team can confirm availability and advise on next steps.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What services does Banfield Pet Hospital offer for preventive pet health care?
Banfield Pet Hospital offers vaccinations, dental care, parasite control, nutritional counseling, behavioral counseling, and comprehensive examinations as preventive care services.
Does Banfield Pet Hospital provide emergency care services?
No, Banfield Pet Hospital does not provide emergency care, but they offer urgent care advice during hospital hours and can provide referrals if needed.
What are the hospital hours for Banfield Pet Hospital in Santa Rosa?
The hospital is open Monday through Saturday from 9:00 AM to 7:00 PM and on Sunday from 9:00 AM to 5:00 PM, with some holiday closures.
Can I get veterinary care online through Banfield Pet Hospital?
Yes, clients with Optimum Wellness Plans can receive remote general pet care advice and triage support 24/7 via Vet Chat on the Banfield app.
How can I schedule an appointment at Banfield Pet Hospital?
You can schedule an appointment online through the Banfield website or use their app available on iOS and Android for convenient scheduling.
Does Banfield Pet Hospital require appointments for visits?
Yes, appointments are required to ensure proper preparation and care for your pet.
What safety measures is Banfield Pet Hospital taking during the ongoing health situation?
They are encouraging drop-offs, increasing cleaning protocols, empowering teams with safety decisions, and providing telehealth services via their app for clients' convenience and safety.
What is the Optimum Wellness Plan offered by Banfield?
It's a preventive care plan that includes annual exams, vaccines, early screening diagnostics, nutrition consultations, dental care, and more, designed for ongoing pet health.
What notable places are located near Banfield Pet Hospital in Santa Rosa?
Nearby places include Cost Plus Santa Rosa and Cost Plus World Market for home decor shopping, MOD Pizza for dining, Planet Fitness for fitness activities, and The UPS Store for printing and shipping needs.
How can nearby locations help me when visiting Banfield Pet Hospital?
You can combine your visit with shopping trips to retail stores like DSW Designer Shoe Warehouse or Pier 1 Imports, enjoy a meal at Burger King or Dunkin', or get fitness sessions at Planet Fitness to make the most of your trip to Santa Rosa Southside.
Are there any nearby stores for pet or outdoor supplies close to Banfield Pet Hospital?
Yes, nearby options include REI for outdoor gear and Play It Again Sports for sporting goods, which can complement your pet care needs.