Looking for a top-rated emergency animal hospital near you? Veterinary Emergency Group (VEG) in Santa Monica, CA is the one, open 24/7. Call and speak to a licensed vet or bring your dog, cat, reptile, or exotic pet in—no appointments taken—and we’ll perform triage immediately. VEG’s experienced staff are highly skilled in providing emergency and urgent pet care. Our hospital has an open floor plan, so you can stay with your pet at all times. At VEG, we care for pet parents too, with a staff who will address your needs. Our services include surgery, in-house diagnostics, x-ray, ultrasound, endoscopy, oxygen therapy, and more. We’re conveniently located minutes from Beverly Hills, Encino, Marina del Rey, and West Los Angeles.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.