Santa Monica Pet Medical Center

4.4
300 reviews

About

VeterinarianAnimal Hospital
Where experience matters. Family Owned and Operated. Santa Monica Pet Medical Center has been serving the Westside since 1961. Our doctors and senior staff have been with us, on average, for over 15 years. That's experience and dedication that you're not going to find at any other hospital. We only schedule 30 minute appointments so that you and your doctor can have a complete, un-rushed conversation about your pet's health. We are family owned and operated. That means that we make our own decisions about what treatment plans to offer, what referral hospitals and expert doctors to refer cases to and what products to carry. Corporate hospitals don't have that luxury - what they offer, where they refer to and what they carry are dicated to them by corporate headquarters - not by what is best for the patient. Call us today to experience a warm, friendly and patient-oriented experience.

Details

  • RestroomAvailable
  • Onsite servicesAvailable
  • Wheelchair accessible entranceAvailable
  • Wheelchair accessible restroomAvailable

Location

Santa Monica Pet Medical Center
1534 14th St, Santa Monica, CA
90404, United States

Hours

Reviews

4.4
300 reviews
5 stars
239
4 stars
19
3 stars
2
2 stars
6
1 star
34

What are people saying?

AI-generated from recent customer reviews

Compassionate Care

Many customers praised the staff and veterinarians for their kindness, compassion, and attentive care towards pets.

High Prices

Several reviews mentioned that the clinic's prices are significantly higher than average, with some feeling pressured into unnecessary treatments.

Mixed Staff Experiences

While some staff members received high praise, others were criticized for being transactional and lacking empathy during consultations.

Long Wait Times

Customers reported long wait times for appointments and during visits, leading to frustration.

Trust Issues

A number of reviews expressed concerns about trust, with some feeling that the clinic prioritizes profit over genuine care.
  • BM
    Breanna Moret
    Nov 14, 2025
    5.0
    They are the absolute best!! We've taken our dog here since he was a puppy and have had nothing but good experiences for five years. Thank you, SMPMC!!
  • AH
    Anna Herrin
    Nov 14, 2025
    1.0
    I hate leaving a bad review for a vet, but I’ve been coming here for my dogs whole life and just assumed all vets made up crazy pricing. I just paid $400 for an ear cleaning and swab. I found out that modern animal does it for $45. I’m pretty horrified and can’t imagine the amount of money I could have been saving for the last 8 years :( it’s so sad to want to take care of your animal and get taken advantage of. There is nothing that can explain such a massive difference in price for the same service. Recommend checking out Modern Animal so you’re not scared of random bills when you go to the vet.
  • TT
    Tia Tuenge
    Nov 13, 2025
    5.0
    The best vet on the Westside. The staff is always attentive and friendly, and the veterinary care outstanding. I’ve been taking my pets there for 30 years (I cannot believe it’s been that long, lol!)
  • CH
    Catherine Hoban
    Oct 24, 2025
    5.0
    Everyone is so kind and professional, you can truly feel that your pet is safe and well cared for in their hands. The office respects your time and is efficient and quick.
  • DD
    D
    Oct 3, 2025
    5.0
    Everyone and all staff from technicians to doctors took such good care of my cat. The level of love and care exceeded my expectations. Absolutely love this vet. They saved my cats life and I am grateful!

Frequently Asked Questions About Santa Monica Pet Medical Center

What are the operating hours of Santa Monica Pet Medical Center?

Santa Monica Pet Medical Center is open Monday through Saturday from 7:30 AM to 6:00 PM and is closed on Sundays.

How can I schedule an appointment, and how long are appointments at Santa Monica Pet Medical Center?

You can schedule an appointment by calling +1 310-393-8218; appointments are 30 minutes long to allow un-rushed consultations.