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Santa Monica Pet Medical Center

4.4
(304 reviews)
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Business Details

1534 14th St, Santa Monica, CA
90404, United States
(310) 393-8218
http://www.petmedical.com
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About

VeterinarianAnimal Hospital
Where experience matters. Family Owned and Operated. Santa Monica Pet Medical Center has been serving the Westside since 1961. Our doctors and senior staff have been with us, on average, for over 15 years. That's experience and dedication that you're not going to find at any other hospital. We only schedule 30 minute appointments so that you and your doctor can have a complete, un-rushed conversation about your pet's health. We are family owned and operated. That means that we make our own decisions about what treatment plans to offer, what referral hospitals and expert doctors to refer cases to and what products to carry. Corporate hospitals don't have that luxury - what they offer, where they refer to and what they carry are dicated to them by corporate headquarters - not by what is best for the patient. Call us today to experience a warm, friendly and patient-oriented experience.

Details

  • Requires appointmentAvailable
  • RestroomAvailable
  • Onsite servicesAvailable
  • Wheelchair accessible entranceAvailable

Location

Santa Monica Pet Medical Center
1534 14th St, Santa Monica, CA
90404, United States

Hours

Reviews

4.4
304 reviews
5 stars
242
4 stars
19
3 stars
2
2 stars
6
1 star
35

What are people saying?

AI-generated from recent customer reviews

Pricing Concerns

Many customers expressed dissatisfaction with the high prices and perceived upselling of unnecessary services, leading to feelings of being taken advantage of.

Quality of Care

While some reviews praised the compassionate and attentive care provided by specific veterinarians, others reported experiences of rushed consultations and misdiagnoses.

Staff Professionalism

Feedback varied on staff professionalism, with some customers highlighting friendly and knowledgeable interactions, while others noted unresponsiveness and a transactional atmosphere.

Long-term Relationships

Long-time clients expressed disappointment over recent changes in management and care quality, feeling that the clinic has shifted focus from compassionate care to profit-driven practices.
  • TG
    Tanya Gospodinov
    Feb 16, 2026
    1.0
    This place is all about the money and charging you to the max! DO NOT GO THERE We took our dog last week for a shot and asked for flea medication (same we've always used and bought form the clinic) and to give us a new GI food prescription. We were told that this cannot be done without a physical (worth $130). The physical consisted of ear temperature check, getting weight and patting the belly. The shot was nasal; however, the final bill of $400, had a "needle disposal" fee and when asked about it, we were told it was a standard charge.
  • JK
    Jennifer Kress
    Feb 12, 2026
    5.0
    Dr Tony George is the best!
  • VV
    Vera Vlasova
    Feb 2, 2026
    5.0
    Great clinic with friendly staff and good vets. Plus, it's easy to book appointments online.
  • SW
    Steve Winters
    Jan 22, 2026
    5.0
    I am celebrating the passing of my beautiful dog Lola with a heavy heart and from the core of my being I think the compassionate group at VEG who laid my dog to rest in the most compassionate and. loving way. After a horrible experience with Stuart, veterinarian like angels, VEG Was there for my dog and I thank you for the core of my game Dr. Shenault and the rest of your amazing staff sensitive compassionate good people I highly recommend VEG thank you again
  • LG
    Lucy G
    Jan 8, 2026
    1.0
    I’ve been going here for the last two years for my dog. With all the routine check ups, things were fine. In the last couple months, my dog had a pretty bad cough, I did all the testing panels, which were all negative. At this point, Dr. Hillenbrand insisted that the only path forward was to do a bronchoscopy. If you don’t know, this is a $7K procedure. My hunch this whole time is that my dog just has allergies. I tried to negotiate with the vet to see if we could do any thing less invasive to treat my dog and she declined saying there was no other path forward that. She sent me on my way with a list of vet hospitals that will do the procedure and no medication or anything short-term to manage my dog symptoms. Thankfully, I got a second opinion with another vet at a different clinic and they said my dog is perfectly healthy and just has allergies. They prescribed her an inhaler and sent me on my way. I was very shocked at how pushy the vet was here at Santa Monica Pet Medical Center, refusing to explore alternative treatments and only recommending a very invasive expensive and unnecessary procedure for my dog. I do not recommend coming here. Also compared to the new vet, routine appointments are more expensive here too.
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Frequently Asked Questions About Santa Monica Pet Medical Center

What are the operating hours of Santa Monica Pet Medical Center?

Santa Monica Pet Medical Center is open Monday through Saturday from 7:30 AM to 6:00 PM and is closed on Sundays.

How can I schedule an appointment, and how long are appointments at Santa Monica Pet Medical Center?

You can schedule an appointment by calling +1 310-393-8218; appointments are 30 minutes long to allow un-rushed consultations.

Brand Certified Facts from Santa Monica Pet Medical Center

Santa Monica Pet Medical Center partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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