Banfield Pet Hospital® - Santa Cruz provides quality and attentive health and wellness care for dog, cat and small animal pet patients in the greater Monterey Bay area. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Our Kitten Sophia Espeon had a comfortable 1st time visit. Fast & friendly! Excellent Customer Service! Bravo!
WW
William Welsh
Jul 4, 2025
4.0
Ruby had a good time, and was very happy to see me, as was I
MB
Mike Berlin
Apr 7, 2024
1.0
DO NOT GO HERE!! Absolutely useless they tested my cat for worms three weeks ago and I haven't heard anything so I need to start all the way over and pay another $200 at a different vet. She is in incredibly poor condition now and I fully blame these people. I call again and again and I can't get this place to answer the phone. If you love your pet, do not go to this vet office. They do not care.
JA
Jennifer Anderson
May 22, 2023
5.0
Dr. Drexler is Amazing!!! Our boy, Olaf, gets very nervous about going to the vet. Dr. Drexler and her team came in and got everything done even with him acting a little aggressive. I am so appreciative of her and the staff at this location! We drove all the way from Monterey because we didn’t like the doctor in our area. 10/10 I highly recommend this one! Thank you Dr. Drexler and team!
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
Where is Banfield Pet Hospital in Santa Cruz located?
Banfield Pet Hospital is located at 490 River St, Santa Cruz, CA 95060.
What are the operating hours for Banfield Pet Hospital in Santa Cruz?
The hospital is open Monday from 7:00 AM to 6:00 PM, Tuesday from 8:00 AM to 6:00 PM, Friday and Saturday from 7:00 AM to 7:00 PM, and Sunday from 8:00 AM to 6:00 PM. It is closed on Wednesdays and Thursdays as well as certain holidays.
Does Banfield Pet Hospital offer emergency care services?
No, Banfield does not provide emergency care, but during hospital hours you can call for urgent care advice and referrals to emergency hospitals if needed.
What pet health services are offered at Banfield Pet Hospital in Santa Cruz?
Services include preventive care, nutrition advice, parasite control, vaccinations, dental care, spay/neuter, end of life care, microchipping, and DNA testing.
Can Banfield clients access veterinary care online?
Yes, clients with Optimum Wellness Plans can get remote general pet care advice and triage support 24/7 through Vet Chat™ on the Banfield app.
How do Optimum Wellness Plans work at Banfield Pet Hospital?
They provide annual preventive care including exams, vaccines, diagnostics, nutrition consultations, and dental care. They renew automatically annually and are not insurance but offer discounts on treatment.
Is an appointment required at Banfield Pet Hospital?
Yes, appointments are required; you can schedule in-room, drop-off, or virtual visits through their website or app.
What nearby pet-related shopping options are available close to Banfield Pet Hospital?
PetSmart, a pet store and pet services provider, is nearby. You can conveniently visit PetSmart before or after your vet appointment for pet supplies or grooming services.
What dining options are close to Banfield Pet Hospital in Santa Cruz?
Nearby restaurants include Shun Feng and Shun Feng Restaurant offering Chinese and Asian cuisine, Chipotle Mexican Grill for Mexican food, and Happy Dog Hotdogs for quick dining.
Are there any other useful nearby services around Banfield Pet Hospital?
Yes, nearby services include OfficeMax for office equipment and IT repair, Bay Federal Credit Union for banking, and Network Chiropractic Wellness Center for chiropractic care, providing convenient options during your visit.