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Petco

3.6
(214 reviews)

Business Details

(714) 979-3802

About

Pet StorePet supply storePetco
Petco is your trusted pet store near you in Santa Ana. Visit your local Petco at 3327 S Bristol St for quality pet food, supplies, and essentials for dogs, cats, and other pets. This convenient pet supply store offers everything from everyday nutrition to toys and treats. If you’re searching for dog food near you or reliable pet supplies, our knowledgeable team is here to help you choose what’s right for your pet. This Petco location also offers Full-Service Grooming, Dog Training, Vaccination Clinic, Hospital, Aquatics Department, making it a one-stop pet shop for products and services. Visit your Santa Ana Petco today.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
3327 S Bristol St, Santa Ana, CA
92704-7245, United States

Hours

Reviews

3.6
214 reviews
5 stars
116
4 stars
20
3 stars
14
2 stars
12
1 star
52

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor and rude customer service, with specific complaints about staff attitudes and unhelpfulness.

Grooming Issues

Numerous reviews highlighted dissatisfaction with grooming services, including mishandling of pets and poor communication.

Store Cleanliness

Customers expressed concerns about the cleanliness of the store, with reports of unsanitary conditions and disorganized displays.

Product Availability

Several customers noted issues with stock availability, particularly for popular items, leading to frustration.

Positive Staff Interactions

Despite negative feedback, some customers praised specific staff members for their helpfulness and knowledge.
  • NH
    NGA T. HOANG
    3 days ago
    5.0
    UNLIMITED VET VISITS MEMBERSHIP DISCOUNT PET LOVERS NEED PETCO!
  • JS
    Jody Schnurrenberger
    Feb 21, 2026
    5.0
    The staff was friendly
  • GB
    Gaye Breyman
    Feb 2, 2026
    5.0
    I so wish I remembered the name of the man who helped me. I know he has two pugs. He was super helpful and told me about this dog food and told me about a membership plan that I am thinking about. He was truly attentive and by the way, my dog loves the Orijen food and treats. So nice to get great customer service. Not common these days.
  • LC
    Linda Contreras
    Jan 29, 2026
    5.0
    I order online for pick up and it is easy and very convenient for me.
  • RX
    Roberto X
    Jan 22, 2026
    3.0
    It's incredible that there are no Spanish-speaking people in this place, especially since I consider the service to be of very good quality. Many of us customers prefer to communicate in Spanish, and therefore we are excluded from the service when trying to make appointments or access other services.

Frequently Asked Questions About Petco

Does the Petco Santa Ana location have a vet hospital?

Yes, Petco Santa Ana has a full-service vet hospital.

Does Petco Santa Ana offer vaccinations?

Yes, Petco Santa Ana provides vaccinations.

Brand Certified Facts from Petco

Petco partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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