Business Details
3012 Bridgepointe Pkwy, San Mateo, CA
94404-1570, United States
Certified by Petco • Mar 01, 2026
(650) 357-9480
Certified by Petco • Mar 01, 2026
https://stores.petco.com/ca/sanmateo/pet-supplies-sanmateo-ca-1313.html
Certified by Petco • Mar 01, 2026
About
Certified by Petco • Mar 01, 2026
Pet StorePet supply storePetco
Petco is your trusted pet store near you in San Mateo. Visit your local Petco at 3012 Bridgepointe Pkwy for quality pet food, supplies, and essentials for dogs, cats, and other pets. This convenient pet supply store offers everything from everyday nutrition to toys and treats.
If you’re searching for dog food near you or reliable pet supplies, our knowledgeable team is here to help you choose what’s right for your pet.
This Petco location also offers Full-Service Grooming, Dog Training, Vaccination Clinic, Aquatics Department, making it a one-stop pet shop for products and services. Visit your San Mateo Petco today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Petco • Mar 01, 2026
Hours
Certified by Petco • Mar 01, 2026
Reviews
4.2
621 reviews
5 stars
363
4 stars
121
3 stars
73
2 stars
19
1 star
45
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praised friendly and helpful staff, others reported rude and unprofessional behavior.
Store Condition
Many reviews highlighted the store's cleanliness issues, cluttered aisles, and disorganization, leading to a negative shopping experience.
Grooming Services
Grooming services received significant criticism, with multiple reports of canceled appointments, unprofessional staff, and poor handling of pets.
Product Availability
Customers expressed frustration over frequent stock shortages and discrepancies between online inventory and in-store availability.
Positive Experiences
Despite the negative feedback, several customers shared positive experiences with specific staff members and appreciated the variety of products offered.
- SCSuzanne Carder3 days ago5.0My kitty passed away and I returned cat food. It was handled efficiently and with a smile.
- RPRandy PilgrimFeb 12, 20261.0I came in to get a replacement for my dogs favorite ball, the Leaps & Bounds Romp & Run ball. The store didn't have any (they always do) and I couldn't get any from the web site either.
- MBMegan BensFeb 2, 20261.0Im not one to normally complain or write reviews but oh my goshhhhhh. I come in weekly for feeder fish and there is never anyone working. I go in, the registers are empty. I walk around the store, look down every aisle, no one in sight. I go to the back and look around... no one. I wait. A worker comes out of the back, so I tell them I will be needing help with fish. They say "ok I will call someone over". Then they call on the intercom thing in the store. 5-15 minutes pass and no one helps me. I find the worker again, politely ask again. Then they would usually come and help me.. but not always. I recently went in, had to wait 30 minutess!!!!! The worker kept checking on me and apologized, she was a cashier and I understand that she cannot help me with fish. I said I will just come back another time and I left. On average I spend between 20-45 minutes in this store just to pick up my weekly feeder fish. Its not the employees fault, they are very kind and apologize every time. Its the staffing that is the issue. Im honestly just going to stick to Petsmart now, they have a QR scanner to get help with fish/crickets, and a worker always comes to help within the minute. I do not understand why Petco cannot hire more people to help. And every Petco I have ever been to is just like this. I am always tempted to just grab a bag and help myself to the fish haha, it would be so much quicker. If you are a regular customer for fish/crickets, I really do not recommend.
- ABAlfredo BocanegraJan 29, 20265.0Love this store but there are times when they don't have a few of the items in stock that I need
- KUKarl UngJan 26, 20264.0The staff was very knowledgeable about their fish and recommended how to careers for them. They always recommend pretty expensive starter aquariums.
Frequently Asked Questions About Petco
Does the Petco San Mateo location have a vet hospital?
Yes, Petco San Mateo has a full-service vet hospital.
Does Petco San Mateo offer vaccinations?
Yes, Petco San Mateo provides vaccinations.
Does Petco San Mateo offer curbside pickup?
Yes, curbside pickup is available at Petco San Mateo. All of our products that are eligible for store pickup will show this option on the product's detail page.
How much are hamsters and guinea pigs at San Mateo Petco?
Hamster and guinea pig prices vary by location. Call your San Mateo Petco at 6503579480 to check for pricing and availabilty in your store. Or visit ourcompanion animal website for more information on small companion animals.
Does Petco San Mateo sell dogs?
No, San Mateo Petco does not sell dogs or cats. However, with the Petco Love program partnered with local animal welfare organizations, you have the opportunity to meet dogs and cats available for adoption at your neighborhood Petco store.
Where is the Petco store located in San Mateo?
The Petco store is located at 3012 Bridgepointe Parkway, San Mateo, CA 94404-1570.
What are the Petco San Mateo store hours?
Petco San Mateo is open from 9:00 AM to 9:00 PM Monday through Saturday, and from 9:00 AM to 8:00 PM on Sundays.
Does Petco San Mateo provide veterinary services?
Yes, Petco San Mateo has a full-service veterinary hospital and offers vaccinations for pets.
Is curbside pickup available at Petco San Mateo?
Yes, Petco San Mateo offers curbside pickup for eligible products.
Can I purchase dogs or cats at Petco San Mateo?
No, Petco San Mateo does not sell dogs or cats, but you can meet pets available for adoption through the Petco Love program partnered with local animal welfare organizations.
What payment methods does Petco San Mateo accept?
Petco San Mateo accepts credit cards, debit cards, and mobile NFC payments; however, cash and checks are not required or preferred.
Does Petco San Mateo offer same-day delivery?
Yes, same-day delivery is available at Petco San Mateo for eligible orders.
What nearby places can I visit after shopping at Petco San Mateo?
You can visit nearby places such as Starbucks for coffee, MOD Pizza or The Habit Burger Grill for a meal, and the Bridgepointe Shopping Center for more shopping.
Are there any nearby places where I can get pet training or pet services near Petco San Mateo?
Yes, the Vetco Vaccination Clinic nearby offers pet training and services, and there is also another Petco location with dog training services.
How can the nearby TownePlace Suites by Marriott benefit visitors to Petco San Mateo?
Visitors from out of town can stay conveniently at TownePlace Suites by Marriott San Mateo Foster City, which is close to Petco, making it easy to shop for pet supplies during their visit.
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