Brand Certified
Banfield Pet Hospital
3.6(144 reviews)
Certified by Banfield Pet Hospital • Mar 01, 2026
Business Details
3520 S El Camino Real, San Mateo, CA
94403, United States
Certified by Banfield Pet Hospital • Mar 01, 2026
(650) 577-0115
Certified by Banfield Pet Hospital • Mar 01, 2026
https://www.banfield.com
Certified by Banfield Pet Hospital • Mar 01, 2026
About
Certified by Banfield Pet Hospital • Mar 01, 2026
VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - San Mateo provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Details
- Requires appointmentAvailable
Location
Certified by Banfield Pet Hospital • Mar 01, 2026
Hours
Certified by Banfield Pet Hospital • Mar 01, 2026
Reviews
3.6
144 reviews
5 stars
67
4 stars
24
3 stars
8
2 stars
12
1 star
33
- PTPedram ToloueiFeb 24, 20261.0To the Indian lady working as a receptionist, maybe you can stop talking for a second and listen carefully to what the client is actually saying before relaying information to the doctors. I had to spend an extra 30 minutes here because you told them my dog didn’t need a trim, even though I clearly said multiple times that we do need it. don't forget this place is a rip off. They literally charged me $64 for a 1 inch hair trim. you could get a full grooming for this price. And this is on top of the monthly membership they charge you
- JLJ LukDec 3, 20255.0Pleasant professional staff , attention to detail, knowledge about request for pet care.
- CTCecilia TorresNov 30, 20255.0Both my pets -Mina and Bongo get seen at Banfield San Mateo, the staff is always friendly and very knowledgeable. Bongo is a nervous dog and they always make him feel comfortable and relax. Mina loves relaxing on the scale while getting examine and enjoys the welcoming faces. We have been a long time costumer at Banfield.
- CGCarey GorgolinskiNov 30, 20255.0The staff was very helpful, professional, caring with my pet, timely and communicative, they did great for my little guy 🐶
- YXYiming XuNov 28, 20255.0I have been at banfield for my dog for many years. The staff is very friendly, professional and knowledgeable. They strive to take good care of pets under their care. Always positive experience!
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What are the operating hours of Banfield Pet Hospital in San Mateo?
Banfield Pet Hospital in San Mateo is open every day from 8:00 AM to 7:00 PM, but it is closed on major holidays including Thanksgiving, Christmas, and New Year's Day.
Does Banfield Pet Hospital provide emergency pet care services?
No, Banfield does not offer emergency care, but you can call during hospital hours for urgent care advice and possible referrals. For emergencies during non-hospital hours, please contact your local emergency hospital.
What preventive care services are available at Banfield Pet Hospital?
The hospital offers preventive care including vaccinations, dental care, parasite control, nutritional and behavioral counseling, and comprehensive examinations to keep your pet healthy.
What is the Optimum Wellness Plan offered by Banfield?
Optimum Wellness Plans provide annual preventive care including exams, vaccines, diagnostics, nutritional consultations, and dental care, with automatic yearly renewal. These plans are not insurance but offer discounts on treatment.
Can I schedule an appointment online or via app at Banfield Pet Hospital?
Yes, you can schedule appointments online through their website or using the Banfield mobile app available on iOS and Android.
What types of appointments does Banfield Pet Hospital offer?
Appointments include in-room visits where you stay with your pet, drop-off appointments where you leave your pet for care, as well as virtual visits available for Optimum Wellness Plan members.
What services does Banfield Pet Hospital offer for pets?
Banfield offers preventive care, nutrition advice, parasite control, vaccinations, dental care, spay/neuter surgeries, end of life care, microchipping, and DNA testing.
How can nearby PetSmart assist customers visiting Banfield Pet Hospital?
Customers can visit nearby PetSmart for pet grooming and to purchase pet supplies, making it convenient to combine veterinary care with pet shopping needs near Banfield Pet Hospital.
Are there nearby dining options close to Banfield Pet Hospital in San Mateo?
Yes, Romano's Macaroni Grill and The Counter San Mateo are nearby restaurants where customers can enjoy a meal before or after their pet's appointment.
Can I access banking or postal services near Banfield Pet Hospital?
Yes, there is a Chase Bank and Chase ATM nearby for banking needs, as well as a UPS Access Point and FedEx Office Print & Ship Center for postal and shipping services.
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