Business Details
About
VeterinarianAnimal HospitalPetco
Visit your San Marcos Vetco Total Care located at 141 So. Las Posas Rd . Our full-service Veterinarian Hospital offers comprehensive care - from routine exams to emergency surgeries. You can count on us to provide quality pet care. Book an appointment online today or walk in with your pet for a free healthy weight and microchip check.
Details
- Requires appointmentAvailable
- Wheelchair accessible entranceAvailable
- Wheelchair accessible restroomAvailable
- Wheelchair accessible seatingNot available
Location
Vetco Total Care Animal Hospital
141 S Las Posas Rd, San Marcos, CA
92078-2419, United States
Hours
Reviews
4.6
177 reviews
5 stars
154
4 stars
8
3 stars
3
2 stars0
1 star
12
What are people saying?
AI-generated from recent customer reviews
Compassionate Care
Many customers praised the staff for their kindness, patience, and genuine concern for their pets' well-being.
Professionalism
The veterinary team was frequently described as knowledgeable, thorough, and attentive, providing clear explanations and options for treatment.
Upselling Concerns
Some customers expressed frustration over perceived aggressive upselling tactics during visits, feeling pressured into unnecessary procedures.
Mixed Experiences
While many reviews were positive, a few customers reported negative experiences related to care quality and customer service.
Clean Facility
The clinic was noted for its cleanliness and well-maintained environment, contributing to a positive overall experience.
- NSNeile Simon6 days ago5.0Meagan was excellent—caring, kind, and very friendly. She took the extra step of warming up my dog’s allergy medication so it wouldn’t sting during the injection, and it was clear that making my dog feel safe and secure was truly important to her. I’m very happy with the care we received.
- JHJoey HubertyJan 3, 20261.0I took my 11-year-old golden retriever, Bailey, to Vetco five days ago during the day. She has age-related hip discomfort that mainly affects her at night, but she is still very playful and mobile during the day. I was simply hoping they could provide some basic pain relief to help her be more comfortable. Instead, the visit made things dramatically worse. They took her in back for an “evaluation,” and whatever the doctor did caused her pain to increase tenfold. When we got home, she was in so much pain that I had to sleep downstairs with her because she couldn’t get up comfortably. Five days later, she is still not back to where she was prior to this visit, which is extremely concerning. I also asked for a nail trim while we were there. They only clipped her nails (no grinding), left them extremely sharp, and when we got home two nails bled all over my garage. For something so routine, this was careless and unacceptable. The most frustrating part was the aggressive upselling. During a visit for hip discomfort, they tried to push: • Multiple X-rays • An eye procedure • Teeth cleaning that would require putting her under anesthesia • Extensive lab panels • A urine analysis involving extraction None of this felt patient-focused — it felt sales-focused. I felt pressured rather than supported. To top it off, the pricing was outrageous: over $50 for a nail trim and $50 for just 15 pain pills, which are significantly cheaper through Chewy. This visit caused my dog real pain and left me feeling completely upsold instead of cared for. I am now looking into canceling my Vital Care membership and will not be bringing either of my dogs back. I expected compassion and careful treatment — especially for a senior dog — and that is not what we received.
- LOLisa OlszanskiDec 19, 20255.0Everyone I interacted with there were super. Genuinely sincere, so nice, helpful & professional. The staff were so good to me and my dog Max. Initial exam what was going on with his foot. The first doctor did an exam and X-ray and referred us to 2 surgeons at another location in S.M. Max had a surgical procedure and that exceptionally well. Brought him home yesterday. He is doing well. So far, I’m extremely pleased with Everyone and everything that has taken place in Max’s highest best interest.
- SWSierra WatermanDec 8, 20255.0This is our forever vet! We are always blown away with our service here. Both Dr. Massey and Dr. Condreay are wonderful. Our dog is fearful, and they both will sit on the ground to comfort him. They are both full of knowledge and will happily answer any questions you have. I’ve never once felt rushed, and always leaving feeling confident with the service! These guys are the best! Thank YOU for taking care of our little guy! (ALSO - Vital Care Premier is the way to go! We LOVE it.)
- MBMr & Mrs BarajasNov 30, 20255.0I had a wonderful experience bringing my cat, Cuddles, to this clinic. Dr. Gibbs was incredibly kind, patient, and thorough throughout the entire visit. What truly stood out was the follow-up call we received afterward to check on how Cuddles was doing. That extra step meant so much and showed how much they truly care about their patients. I’m very grateful for the excellent treatment and compassion we received. Highly recommend Dr. Gibbs and the entire team!
Frequently Asked Questions About Vetco Total Care Animal Hospital
What veterinary services does Vetco Total Care Animal Hospital in San Marcos offer?
Vetco Total Care provides comprehensive care including wellness exams, vaccinations, dental care, surgery, and emergency services with a focus on compassionate and personalized treatment.
Where is Vetco Total Care Animal Hospital located in San Marcos?
It is located at 141 S Las Posas Rd, San Marcos, CA 92078-2419.
What are the opening hours of Vetco Total Care Animal Hospital?
The hospital is open Monday to Saturday from 8:00 AM to 6:00 PM and closed on Sundays.
Do I need an appointment to visit Vetco Total Care Animal Hospital?
Yes, appointments are required to ensure proper scheduling and care.
Is Vetco Total Care Animal Hospital accessible for people with disabilities?
Yes, the hospital has wheelchair accessible entrances and restrooms.
How can I book an appointment with Vetco Total Care Animal Hospital?
You can book an appointment online via their reservation link at https://www.petco.com/webapp/wcs/stores/servlet/PetcoVetBookingView?store_number=4501.
Can I find pet supplies near Vetco Total Care Animal Hospital?
Yes, there are several pet stores nearby such as Petco and Just Food For Dogs where you can buy pet food and supplies.
Is there a vaccination clinic close to Vetco Total Care Animal Hospital?
Yes, the Vetco Vaccination Clinic is nearby, making it convenient to access vaccination services for your pets.
What other services or activities are nearby that I can visit when coming to Vetco Total Care?
Nearby you can find Sprouts Farmers Market for organic groceries, Massage Envy for massages and skin care, and White Dragon Martial Arts for fitness and martial arts training.
Where can I find more information or follow Vetco Total Care Animal Hospital online?
More information can be found on their website at https://stores.petco.com/ca/sanmarcos/vet-hospital-sanmarcos-ca-4501.html and on their social media pages such as Facebook (https://www.facebook.com/Petco/) and TikTok (@petco).