Petco

4.3
792 reviews

About

Pet StorePet supply storePetco
Visit your San Marcos Pet Store located at 141 So. Las Posas Rd for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
141 S Las Posas Rd, San Marcos, CA
92078-2419, United States

Hours

Reviews

4.3
774 reviews
5 stars
554
4 stars
89
3 stars
32
2 stars
28
1 star
71

What are people saying?

AI-generated from recent customer reviews

Staff Friendliness

Many customers praised the staff for being friendly, helpful, and knowledgeable, particularly in the fish department and during checkout.

Grooming Issues

Several reviews highlighted significant dissatisfaction with the grooming services, citing poor handling of pets, injuries, and scheduling problems.

Customer Service

There were numerous complaints about unprofessional behavior from management and staff, including rudeness and lack of assistance.

Product Availability

Customers noted a good selection of products, but some expressed frustration over inconsistent stock levels, particularly for specific pet foods.

Store Cleanliness

The store was frequently described as clean and well-organized, contributing positively to the shopping experience.
  • SH
    Shelby H.
    Jan 5, 2026
    1.0
    I was told “all our fish are healthy” while looking for an alien betta but found one gasping on his side floating and panick-swimming. I was told the aquatic specialist had just left for the day. How do you clock out for the day when one of your fish has been flailing about. It’s visually obvious. The fish was skinny and struggling, this didn’t happen overnight. I really hope there is more attention on the health of the bettas and it’s not the customer who has to point out sick animals. It makes us not want to spend money here for a specialty betta or any fish at all.
  • SK
    Simon Karsky
    Dec 27, 2025
    5.0
    The staff are very thoughtful and friendly if something is not out on the shelves give it a week and they will have it and always getting new stuff
  • SW
    Sharon Wells
    Dec 18, 2025
    5.0
    Tony was very helpful when purchasing my conure parrot
  • DJ
    Darragh Joyce
    Dec 7, 2025
    1.0
    About a year ago, my mom brought my dog to this location for a grooming. He was only a puppy and it was his first time in a Petco. We had an appointment and called ahead to let them know we were bringing in a samoyed — a famously fluffy dog that requires a lot of work. We were told everything was fine. When my mom arrived, the groomer scoffed at my dog. Called him “a mess” and “too hyper, and too much work”. It’s a puppy… in a petco… and he wasn’t even acting unusually for any puppy. she turned my mom away after my mom said she was uncomfortable leaving our dog in her care. To insult a client’s dog so directly like this, especially after we called ahead of time, was so out of line. The good news is that we had tons of friends who used this location and we got all of them to drop this location’s grooming services and go with local competitors instead.
  • CB
    Craig Brown
    Nov 20, 2025
    5.0
    This location was so clean and the Fish Department the best I've seen of many Petco's and the super knowledgeable fish Department person she was more than a company can strive for. She knew all my answers I'm 72 filled with knowledge lol. Bonus time corporate. Sincerely Craig

Frequently Asked Questions About Petco

Does the Petco San Marcos location have a vet hospital?

Yes, Petco San Marcos has a full-service vet hospital.

Does Petco San Marcos offer vaccinations?

Yes, Petco San Marcos provides vaccinations.