Petco

4.3
788 reviews

About

Pet StorePet supply store
Visit your San Marcos Pet Store located at 141 So. Las Posas Rd for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
141 S Las Posas Rd, San Marcos, CA
92078-2419, United States

Hours

Reviews

4.3
770 reviews
5 stars
549
4 stars
90
3 stars
33
2 stars
28
1 star
70

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff is mixed; while many customers praised friendly and helpful employees, others reported rude and unprofessional behavior, particularly from management.

Grooming Issues

Numerous complaints about grooming services, including injuries to pets and poor communication regarding appointments.

Product Availability

Customers appreciated the wide selection of products, but some noted inconsistent stock levels, particularly for specific pet foods and fish.

Store Cleanliness

The store is generally reported as clean and well-organized, contributing to a positive shopping experience.

Veterinary Services

The veterinary services received high praise for professionalism and care, with many customers expressing satisfaction with their experiences.
  • CB
    Craig Brown
    5 days ago
    5.0
    This location was so clean and the Fish Department the best I've seen of many Petco's and the super knowledgeable fish Department person she was more than a company can strive for. She knew all my answers I'm 72 filled with knowledge lol. Bonus time corporate. Sincerely Craig
  • KH
    Kristin Hollywood
    Nov 13, 2025
    1.0
    Don't ever use this store for online order. They took my payment and promised order to be delivered the same day. Never came and couldn't find any trace of order. Totally unreliable.
  • RD
    Ramon D.
    Nov 5, 2025
    5.0
    Awesome, friendly, and very helpful staff. 😊🤎
  • WK
    Wrenna Keller
    Nov 1, 2025
    5.0
    Of all the Petcos I've been to over the years (which is a lot because we travel all over) this one might take the cake in terms of product selection, merchandise organization and employee helpfulness & friendliness. I found what I wanted on sale, was helped by pleasant people and left authentically happy to have shopped there (which honestly isn't often the case at chain stores). The management here is clearly doin' good 👍
  • MA
    manya archuleta
    Oct 4, 2025
    1.0
    do not bring your animals here for veterinary care please go to a real vet. we originally brought my 2 cats in for vaccinations because they had caught a mouse and needed de-worming shots and 2 other simple vaccines. We went in and were given options on different packages of vaccines. we picked the one we wanted and what was in our price range. it was originally going to be $130 each cat for 3 vaccines each. after we told the person thats what we wanted she went to talk to the vet and came back and told us we have to get lukemia tests for them. there is NO WAY our cat could have came into contact with another cat because they are ALWAYS watched by us. She then told us they would not do the vaccinations unless we got them blood tested for lukemia. she then explained it would now be $190. we were not okay with this but proceeded because our cats needed the vaccinations. They first start with my orange kitten who is very sweet, and is barely 14 lbs. he was moving a little bit but it was a normal amount of movement for a cat that is being cared for by someone else. 3 PEOPLE decide to PIN HIM DOWN on the table. they proceed to pull his blood, she messed up the first time and did it again all while 3 people are holding my defenseless baby down. he was NOT aggressive at all. he was VERY scared and shaking. After they finish they put him back in his carrier and he just totally stops meowing and backs into a corner of his carrier. he was very vocal when we came in and moving around a lot in his carrier. They then moved on to my next cat Vinny who is 11 lbs. They pinned her down on the table and the same thing happened but it affected this cat WAY WORSE. They could not pull blood and did it to her 3 times. twice in her back left leg and they flipped her over and did it again in back right leg. Also every time they “sterilized” a needle no gloves or any sort of protection was used. After the test results came back negative, like we KNEW they finally gave the vaccines. except they did it in the same spots they pulled blood. we pay, bring them home and one of my cats immediately poops on the floor. Vinny, the one who they pulled blood from multiple times the next day she will not move. she has not ate food unless its brought to her. AND SHE CAN BARELY USE HER BACK LEGS. She is very sore and very scared even though shes at home. Please go to a real vet.

Frequently Asked Questions About Petco

Does the Petco San Marcos location have a vet hospital?

Yes, Petco San Marcos has a full-service vet hospital.

Does Petco San Marcos offer vaccinations?

Yes, Petco San Marcos provides vaccinations.