Business Details
About
VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - San Leandro provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Details
- Requires appointmentAvailable
Location
Hours
Reviews
3.9
213 reviews
5 stars
126
4 stars
29
3 stars
15
2 stars
7
1 star
36
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service, including rude staff and difficulty in getting timely responses or appointments.
Care Quality
While some customers praised the quality of care and compassion shown by certain veterinarians, others expressed concerns about inadequate treatment and long wait times for appointments.
Appointment Availability
Numerous reviews highlighted issues with scheduling, noting that it is often difficult to secure timely appointments, leading to frustration among pet owners.
Pricing Concerns
Several customers mentioned that the services are perceived as overpriced, particularly regarding the wellness plans, which some felt did not provide adequate value.
Staff Friendliness
Despite some negative experiences, many reviews noted that staff members were friendly and caring towards pets, contributing positively to the overall experience.
- MRmrs “lilturtle510” Ramirez-WooddOct 22, 20251.0Don’t bother
- MMMarcia McGallianSep 24, 20253.0We took our dog in for itching. He was given a shot. Several days later he is still itching. I tried to call Banfield, but no one answered the phone. I left a message and even sent an email. Still have not heard back from them.
- ECElizabeth chimentSep 17, 20255.0My dog had been suffering from a terrible flea infection, but with the proper medication and good guidance, everything cleared up nicely. The doctor was generous with her time, and the vet’s assistant was knowledgeable and kind. Having the Banfield Well Pet insurance plan, the visit was free. I only paid for a 6 month supply of medication, which was discounted. All together, a very successful visit.
- DWDougllas WilsonSep 15, 20255.0I always receive very good service at Banfield hospital.
- PPPrettylilDimplesSep 11, 20251.0They aren’t helpful. Always trying to change my appointment. I have care plan not worth it don’t get the plan. You can’t even cancel the plan. get pet insurance and find another place to go.
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What types of pet health services does Banfield Pet Hospital in San Leandro offer?
Banfield provides quality health and wellness care including routine vaccinations, microchipping, dental and surgical care, preventive treatments, nutritional counseling, and more for dogs, cats, and small animals.
Does Banfield Pet Hospital provide emergency care services?
No, Banfield does not offer emergency care. However, during hospital hours, you can call for urgent care advice or referrals. Outside of those hours, please contact your local emergency hospital.
What is included in the Optimum Wellness Plan at Banfield?
Optimum Wellness Plans provide annual preventive care including physical exams, vaccines, early screenings, nutrition consultations, and dental care, with automatic renewal every twelve months unless paid in full.
How can I schedule an appointment at Banfield Pet Hospital in San Leandro?
You can schedule an appointment online via Banfield's website or mobile app, or by calling their main phone number. They offer in-room, drop-off, and virtual visit options based on your needs.
What are the hospital hours for Banfield Pet Hospital in San Leandro?
The hospital is open Monday and Tuesday from 9:00 AM to 7:00 PM, and Wednesday through Sunday from 9:00 AM to 4:30 PM. It is closed on certain holidays like Thanksgiving and Christmas.
Are appointments required at Banfield Pet Hospital?
Yes, appointments are required to ensure proper scheduling and care for your pet.
Where is Banfield Pet Hospital located in San Leandro?
Banfield Pet Hospital is located at 15555 E 14th St, Suite 603, San Leandro, CA 94578.
What nearby pet stores can I visit when coming to Banfield Pet Hospital?
PetSmart is located nearby and offers pet supplies and services, making it convenient to shop for your pet's needs before or after your appointment at Banfield.
Are there fitness centers near Banfield Pet Hospital in San Leandro?
Yes, 24 Hour Fitness is close by, offering gyms and recreation facilities. You can visit for a workout session before or after taking care of your pet's health needs.
What dining options are available near Banfield Pet Hospital?
Nearby restaurants include KFC for fast food chicken, Kasper's Hot Dogs for American fare, and Pizza Guys for pizza and casual dining.