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Veterinary Medical and Surgical Group - OC

4.3
(277 reviews)

Business Details

31896 Plaza Drive, San Juan Capistrano, CA
92675, United States
(949) 201-4100
https://vmsg-oc.com

About

Animal HospitalVeterinarianVeterinary PharmacyEmergency Veterinarian ServicePet Vet Care Centers
At Veterinary Medical And Surgical Group - OC, we provide 24/7 emergency services for cats and dogs, as well as specialty veterinary services such as internal medicine, cardiology, and critical care that go above and beyond traditional veterinary medicine. Our specialists are uniquely positioned to offer advanced veterinary care using the latest developments in equipment, diagnostics, surgical instrumentation and technical knowledge. We work closely with your primary care veterinarian to provide therapies for the most challenging medical conditions.

Details

  • RestroomAvailable
  • Paid parking lotAvailable
  • Wheelchair accessible entranceAvailable
  • Wheelchair accessible restroomAvailable

Location

Veterinary Medical and Surgical Group - OC
31896 Plaza Drive, San Juan Capistrano, CA
92675, United States

Hours

Reviews

4.3
277 reviews
5 stars
226
4 stars
5
3 stars
1
2 stars
0
1 star
45

What are people saying?

AI-generated from recent customer reviews

Compassionate Care

Many customers praised the staff for their kindness, empathy, and compassionate treatment during difficult times.

Communication

Several reviews highlighted the importance of clear communication from the staff regarding treatment options and updates on pets' conditions.

Emergency Response

Customers appreciated the quick response and immediate attention given to their pets during emergencies.

Mixed Experiences

While many reviews were positive, some customers reported negative experiences related to wait times, perceived insensitivity, and high costs.

Professionalism

The professionalism of the staff, including thorough examinations and detailed explanations of treatment plans, was frequently noted.
  • JJ
    Jess
    Feb 17, 2026
    5.0
    Best experience! I am truly so grateful to Dr. O’Donnell and all the wonderful staff for their help with my kitten this weekend. In a moment of crisis, Dr. O’Donnell’s calm and compassionate nature, as well as her expert knowledge and guidance, was extremely helpful and appreciated. They saw me right away and got my kitty help quickly, all with love and support for both my pet and myself. I trust VMSG wholeheartedly and I’m so glad I found them! Thank you, Dr. O’Donnell! You are magic in human form!
  • KM
    ken michael
    Feb 9, 2026
    5.0
    They took great care of our dog and patched him up. They explained in detail about the medications, ointment application, etc.
  • ES
    Elizabeth Stanco
    Jan 6, 2026
    5.0
    This place has been so awesome! Our Brixton is a long haired dachshund prone to back injuries. We monitored him on pain meds. Obviously it is so scary because that surgery can get really expensive. We wanted to wait and see if he got better and they saw him again and agreed he’s just still in pain. They didn’t push us to do Next steps which we really appreciate. For the time being hopefully it doesn’t get worse. We miraculously had a Christmas miracle and he started getting better. Thank you to the veterinary clinic for being kind and professional and fair! A lot of vets especially the one we used to go to would not have done the same!
  • JP
    J P
    Jan 5, 2026
    5.0
    Thank you for all the love and care you showed 🙏🙏🙏
  • EE
    ella
    Nov 19, 2025
    5.0
    Vet staff was incredibly helpful and compassionate. My Tillie got into something she shouldn't have. Front office assistance was extremely efficient and kind, the nurse who came in was very sweet (apologies, I don't remember the names it was a bad night) and listened without judgement. Everyone was very aware of the price and tried their hardest to get Tillie treated without us having to pay insane amounts of money. Vet called us to give us an update since she was staying overnight and everyone was just extremely understanding and comforting. Tillie is going to be okay and we all thank this office for what they did for us.

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Certified March 01, 2026Yext Knowledge Graph
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