Visit your Village Oaks Vetco Total Care located at 5650 Cottle Road Suite 30. Our full-service Veterinarian Hospital offers comprehensive care - from routine exams to emergency surgeries. You can count on us to provide quality pet care. Book an appointment online today or walk in with your pet for a free healthy weight and microchip check.
Many customers praised the staff for being friendly, caring, and attentive to their pets' needs.
Service Quality
While some experiences were positive, several customers reported rushed examinations and inadequate communication regarding treatment options.
Pricing Concerns
Multiple reviews highlighted issues with unexpected charges and dissatisfaction with the value of services provided.
Appointment Management
Customers expressed frustration with scheduling errors, strict late policies, and perceived lack of empathy from front desk staff.
JM
Jackie Martinez
Dec 20, 2025
5.0
Excellent first experience at this location. Danielle was very welcoming and caring. Took good care of our cat and had a calming disposition. Highly recommend her and our amazing vet Dr. Morison.
VD
Veronica D
Dec 19, 2025
5.0
Loved that the staff and vets take great of our furry friends.
GB
Gallatin Bound
Dec 6, 2025
5.0
The staff was professional and friendly! They were also thorough, answered my concerns, and gave options for treatment!
ML
Madeline Lomas
Dec 4, 2025
5.0
I love everything about vetco so far. The drs, techs and front desk are so helpful and nice. My dog Bentley can be very nervous and scared but they make him comfortable. The vet premiere membership is money saving as well.
AS
Anna Sergeenko
Nov 26, 2025
1.0
Very bad service. I brought in my new puppy on the second day after I got her. I wanted to have a physical exam. It was not proper (just 1 min with a doctor). I asked questions about food and they said just “She can eat everything”. Afterwards, they sent me documents with her temperature and everything, but they did not even measure it. Nobody explained to me how she should behave after the vaccinations and what I should be worried about.