Business Details
About
Pet StorePet supply store
Visit your San Jose Pet Store located at 5650 Cottle Road for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.2
634 reviews
5 stars
353
4 stars
156
3 stars
53
2 stars
26
1 star
46
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on staff is mixed; while some customers praised helpful and friendly service, others reported rude and unprofessional behavior from cashiers and grooming staff.
Grooming Issues
Numerous complaints about grooming services, including poor communication, mishandling of pets, and unsatisfactory results.
Product Availability
Customers frequently noted that the store is often low on specific pet supplies, leading them to seek alternatives at competitors.
Store Cleanliness
The store is generally described as clean and organized, although some customers mentioned issues with items left in walkways.
Convenience
The store's location is appreciated for its convenience, but customers expressed frustration with the lack of responsiveness for appointments and inquiries.
- MDMaple DoNov 14, 20252.0Omg so basically the animal cages were so dirty and there was barely food f them and the workers were just hanging around talking while there were like 20 people in the register…
- CACrystal AliceOct 30, 20255.0Just recently we visited, and the atmosphere was really calm and welcoming, making our visit pleasant
- CVChristina VenturaOct 15, 20255.0Omg the cashier was so helpful. I couldn't find the flea meds I needed she helped me. Then I couldn't find my coupon site helped me. The meds were expensive and I really needed the medicine. She helped me save money.
- AAArmando AOct 2, 20253.0Had to redo the hair cut
- JJJoseph JansenSep 19, 20254.0Since this store is conveniently located near my house it makes it may go to for my pet's needs. The staff has always been helpful to direct me to the products I am in search for; they are polite and are always asking to offer help. What else could one ask for!
Frequently Asked Questions About Petco
Does the Petco Village Oaks location have a vet hospital?
Yes, Petco Village Oaks has a full-service vet hospital.
Does Petco Village Oaks offer vaccinations?
Yes, Petco Village Oaks provides vaccinations.
Does Petco Village Oaks offer curbside pickup?
Yes, curbside pickup is available at Petco Village Oaks. All of our products that are eligible for store pickup will show this option on the product's detail page.
How much are hamsters and guinea pigs at Village Oaks Petco?
Hamster and guinea pig prices vary by location. Call your Village Oaks Petco at 4085788527 to check for pricing and availabilty in your store. Or visit ourcompanion animal website for more information on small companion animals.
Does Petco Village Oaks sell dogs?
No, Village Oaks Petco does not sell dogs or cats. However, with the Petco Love program partnered with local animal welfare organizations, you have the opportunity to meet dogs and cats available for adoption at your neighborhood Petco store.
Where is Petco Village Oaks located?
Petco Village Oaks is located at 5650 Cottle Rd, Ste 30, San Jose, CA 95123.
What are the operating hours for Petco Village Oaks?
Petco Village Oaks is open Monday through Saturday from 9:00 AM to 9:00 PM, and Sunday from 9:00 AM to 8:00 PM.
Does Petco Village Oaks provide vaccination services for pets?
Yes, Petco Village Oaks offers vaccination services for pets.
Can I get curbside pickup at Petco Village Oaks?
Yes, curbside pickup is available for eligible products at Petco Village Oaks.
Does Petco Village Oaks have a veterinary hospital on-site?
Yes, Petco Village Oaks has a full-service vet hospital.
Does Petco Village Oaks sell dogs or cats?
No, Petco Village Oaks does not sell dogs or cats, but through the Petco Love program, you can meet pets available for adoption at the store.
How can I make grooming appointments at Petco Village Oaks?
You can book grooming appointments online through the Petco grooming reservation system for the Village Oaks location.
What nearby places can I visit before or after shopping at Petco Village Oaks?
Nearby places include Vitality Bowls for health food, Marshalls for clothing, and Senro Sushi for Japanese cuisine, offering options for dining and shopping around your pet store visit.
Are there veterinary services near Petco Village Oaks besides the in-store hospital?
Yes, Vetco Total Care Animal Hospital and Vetco Vaccination Clinic are nearby locations providing comprehensive pet care services.
What dining options are available close to Petco Village Oaks for pet owners?
Nearby dining options include Five Guys, Chipotle Mexican Grill, Panda Express, and L&L Hawaiian Barbecue for a variety of fast food and casual meals.