Petco is your trusted pet store near you in San Jose. Visit your local Petco at 5650 Cottle Rd for quality pet food, supplies, and essentials for dogs, cats, and other pets. This convenient pet supply store offers everything from everyday nutrition to toys and treats.
If you’re searching for dog food near you or reliable pet supplies, our knowledgeable team is here to help you choose what’s right for your pet.
This Petco location also offers Full-Service Grooming, Dog Training, Vaccination Clinic, Hospital, Aquatics Department, making it a one-stop pet shop for products and services. Visit your San Jose Petco today.
Feedback on customer service is mixed; while some employees are praised for their helpfulness, others are criticized for rudeness and lack of professionalism.
Grooming Issues
Numerous complaints about grooming services, including poor communication, cancellations, and unprofessional behavior from staff.
Animal Care Concerns
Several reviews express concern over the treatment and living conditions of animals in the store, highlighting issues with cleanliness and proper care.
Product Availability
Customers noted inconsistent stock levels, particularly for specific pet supplies, leading some to seek alternatives.
Store Environment
The store is generally described as clean and well-organized, but some customers reported issues with staff availability and assistance.
CR
Cynthia Rangel
3 days ago
5.0
My dog loves it here! We always try to book appointments with Kassie. I feel like if he could go home with her he would. We have the vital care and it is so worth it. The staff are so kind and friendly. It's a great environment.
VH
virginia haley
Jan 23, 2026
5.0
I would just like to know when my dog food will be delivered again she ran out of dog food like yesterday or the day before and we have a subscription with you guys where I get two bags a month that I paid for they deliver it to my home and I was just wondering if they could bring me another bag right away
ON
Omar N.
Jan 18, 2026
1.0
Nothing wrong with the employees, service, or products; however, it is not right to put guinea pigs and chinchillas in the same enclosure. I am hoping a manger or any sort of decision maker sees this and can move them into separate enclosures for the health and safety of both the guinea pigs and the single chinchilla.
JP
Jessie Palmer
Jan 8, 2026
5.0
Was just in the store today. Jay is the absolute best. She is the animal manage and she is so kind and was so helpful with my questions about my puppy. The cashier was also very kind and excited for my daughter and I and our new puppy. Great experience.
SF
Steven Fong
Jan 5, 2026
1.0
We are on a monthly repeat delivery for prescription dog food. Our last delivery had a ripped bag, which we wanted to return for an exchange. The store was willing to exchange the bag, but all the other bags of food had expiration dates that were long past due. Instead of exchanging ours for expired food, we decided to return the bag and just buy a smaller bag of the same food with a future expiration date, which would tie us over until our next repeat delivery. However, they would not sell us the smaller bag because we did not bring our Vet's prescription. We did not think we needed to produce our prescription because we were just trying to exchange/return/buy the same food. The Petco pharmacy was closed, so they could not confirm our existing prescription and would not let us buy the same food in a smaller quantity. This is ridiculous and have decided, going forward, to have my prescription dog food supplied by someone other than Petco.
Does the Petco Village Oaks location have a vet hospital?
Yes, Petco Village Oaks has a full-service vet hospital.
Does Petco Village Oaks offer vaccinations?
Yes, Petco Village Oaks provides vaccinations.
Does Petco Village Oaks offer curbside pickup?
Yes, curbside pickup is available at Petco Village Oaks. All of our products that are eligible for store pickup will show this option on the product's detail page.
How much are hamsters and guinea pigs at Village Oaks Petco?
Hamster and guinea pig prices vary by location. Call your Village Oaks Petco at 4085788527 to check for pricing and availabilty in your store. Or visit ourcompanion animal website for more information on small companion animals.
Does Petco Village Oaks sell dogs?
No, Village Oaks Petco does not sell dogs or cats. However, with the Petco Love program partnered with local animal welfare organizations, you have the opportunity to meet dogs and cats available for adoption at your neighborhood Petco store.
Where is Petco Village Oaks located?
Petco Village Oaks is located at 5650 Cottle Rd, Ste 30, San Jose, CA 95123.
What are the operating hours for Petco Village Oaks?
Petco Village Oaks is open Monday through Saturday from 9:00 AM to 9:00 PM, and Sunday from 9:00 AM to 8:00 PM.
Does Petco Village Oaks provide vaccination services for pets?
Yes, Petco Village Oaks offers vaccination services for pets.
Can I get curbside pickup at Petco Village Oaks?
Yes, curbside pickup is available for eligible products at Petco Village Oaks.
Does Petco Village Oaks have a veterinary hospital on-site?
Yes, Petco Village Oaks has a full-service vet hospital.
Does Petco Village Oaks sell dogs or cats?
No, Petco Village Oaks does not sell dogs or cats, but through the Petco Love program, you can meet pets available for adoption at the store.
How can I make grooming appointments at Petco Village Oaks?
You can book grooming appointments online through the Petco grooming reservation system for the Village Oaks location.
What nearby places can I visit before or after shopping at Petco Village Oaks?
Nearby places include Vitality Bowls for health food, Marshalls for clothing, and Senro Sushi for Japanese cuisine, offering options for dining and shopping around your pet store visit.
Are there veterinary services near Petco Village Oaks besides the in-store hospital?
Yes, Vetco Total Care Animal Hospital and Vetco Vaccination Clinic are nearby locations providing comprehensive pet care services.
What dining options are available close to Petco Village Oaks for pet owners?
Nearby dining options include Five Guys, Chipotle Mexican Grill, Panda Express, and L&L Hawaiian Barbecue for a variety of fast food and casual meals.
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