Business Details
About
Pet StorePetco
Visit your San Jose Pet Store located at 1960 Tully Rd for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.2
1,018 reviews
5 stars
595
4 stars
222
3 stars
86
2 stars
48
1 star
67
What are people saying?
AI-generated from recent customer reviews
Staff Attitude
Customer experiences with staff were mixed, with some praising helpfulness and friendliness, while others reported rudeness and lack of assistance.
Service Issues
Several customers faced issues with grooming and veterinary services, including long wait times and poor communication.
Product Availability
Customers frequently noted low stock and limited selection of specific items, leading to disappointment.
Store Cleanliness
While some reviews mentioned cleanliness, others highlighted unsanitary conditions in certain areas, particularly in restrooms and animal tanks.
- TNTracey Ngaleo4 days ago5.0friendly welcome on entering the store and great customer service!
- DSDaniel SicotteDec 28, 20255.0We went here to shop for some dry dog food for my highly allergic dog. The store was packed full of mini items that dogs would absolutely die for. The staff was friendly. We were able to find what we needed and we were even able to find discounted dog toys on clearance. All in all, it was a fantastic shopping experience and we were able to see several dogs with their owners inside the store. We will come next time we need any dog related items.
- ENEVERGREEN NDec 21, 20255.0Gần khu người việt
- MMMercDec 5, 20252.0I absolutely love this location and love petco. This last visit was fine the visit previous to this one, was slightly off putting. I had put an order online for curbside pickup. I arrived and waited to see how to alert the store I was there. Unable to to so I opted to call . It kept rining and ringing but that was weird because I clearly saw up to 3 or so employees in the front of the store by the phones just laughing and talking. So instead of being ignored on the phone I walked in and let them know hey there was no way to alert you through the app. She laughs . I said so you know I called and not open of you picked up the phone. She laughed. And said they dont do curbside and here's my order and proceeded to chitchat with the other two employees. I found that rude as all he'll. She has also given me problems when I order large heavy items as she always says she is unable or unwilling to carry them. Hopefully this issue doesn't occur to someone else
- SSSpideyDec 1, 20251.0Staff were very rude when we were trying to be reasonable and polite. They said they’d try grooming our puppy, then called saying they couldn’t do anything but a bath and warned we’d be banned if it happened again. Another Petco immediately gave him a full haircut with no issues. (Amazing Petco, Blossom Hill) I’d go elsewhere.
Frequently Asked Questions About Petco
Does the Petco Tully location have a vet hospital?
No, Petco Tully does not have a full-service vet hospital.
Does Petco Tully offer vaccinations?
No, Petco Tully does not provide vaccinations.
Does Petco Tully offer curbside pickup?
Yes, curbside pickup is available at Petco Tully. All of our products that are eligible for store pickup will show this option on the product's detail page.
How much are hamsters and guinea pigs at Tully Petco?
Hamster and guinea pig prices vary by location. Call your Tully Petco at 4085329030 to check for pricing and availabilty in your store. Or visit ourcompanion animal website for more information on small companion animals.
Does Petco Tully sell dogs?
No, Tully Petco does not sell dogs or cats. However, with the Petco Love program partnered with local animal welfare organizations, you have the opportunity to meet dogs and cats available for adoption at your neighborhood Petco store.
What are the Petco Tully store hours?
Petco Tully is open Monday through Saturday from 9:00 AM to 9:00 PM, and on Sunday from 9:00 AM to 8:00 PM.
Does Petco Tully offer curbside pickup and delivery services?
Yes, Petco Tully offers both curbside pickup and same-day delivery services for eligible products.
Can I get my pet vaccinated at Petco Tully?
No, Petco Tully does not provide vaccination services.
Does Petco Tully have a full-service veterinary hospital?
No, Petco Tully does not have a full-service vet hospital.
Does Petco Tully sell dogs or cats?
No, Petco Tully does not sell dogs or cats, but you can meet adoptable pets through the Petco Love program at this location.
What types of products and services does Petco Tully offer?
Petco Tully provides premium pet foods, grooming, expert training, and supplies to help keep your pets healthy and happy.
How can I find veterinary care near Petco Tully?
Vetco Total Care Animal Hospital is located nearby, providing veterinary services that Petco Tully does not offer.
Are there any nearby restaurants where I can eat before or after visiting Petco Tully?
Yes, Pho Huong Vietnamese Restaurant, Bon Mua Restaurant, Feng Cha San Jose, and McDonald's are all close to Petco Tully, offering various dining options.
Where can I shop for beauty supplies near Petco Tully?
Tully Beauty Supply and SalonCentric are nearby stores where you can find cosmetic and beauty supplies if you need them during your visit.
Does Petco Tully have wheelchair accessible entrances and parking?
Yes, Petco Tully features wheelchair accessible entrances, parking, and restrooms to accommodate customers with mobility needs.