Business Details
About
Pet StorePet supply storePetco
Visit your San Jose Pet Store located at 500 El Paseo De Saratoga for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.1
252 reviews
5 stars
149
4 stars
48
3 stars
16
2 stars
4
1 star
35
What are people saying?
AI-generated from recent customer reviews
Grooming Issues
Multiple customers reported negative experiences with grooming services, including poor handling of pets and unsatisfactory results.
Customer Service
While some customers praised the friendly and helpful staff, others experienced rude service and unprofessional behavior, particularly in the grooming department.
Product Availability
Customers appreciated the wide selection of pet supplies and the store's cleanliness, but some noted issues with stock levels and pricing.
Checkout Experience
Several reviews mentioned long wait times at checkout, indicating potential understaffing during busy periods.
- SASteve Ayers6 days ago1.0Not helpful
- MAMark AdamsDec 17, 20251.0Beware!!! Do not hire Bianca to groom your pet. She is terribly trained and traumatized my family by destroying my Pomeranians coat. For some reason she kept saying he had to be shaved from matting when he just needed to be brushed a little he was not matted. After explicitly saying not to shave him she starts off the grooming by running the shears through his coat. I started to wave at her to stop but alas it was too late. Then she tried to return my dog half shaved no bath nothing done!!! Then after getting the manager involved she tried to say my family had approved the shaving!!! Who would approve having a pure bred poms coat shaved to the skin!!!’ We’ve gone to Petco off and on for 8 years and never have I seen a more inexperienced groomer in my life. We luckily found a good groomer after this debacle that was in agreement that he just needed a light brush and was not matted as Petco groomer Bianca had claimed. The other groomer was a godsend and did the best work she could with the mess Petco caused.
- SAScott AllenDec 3, 20254.0My dog LOVES the treats from Petco and the "occasional" toy. Only downside to shopping there is often I wait a looooong time to check out. Seems they are either understaffed or are hesitant to call a second checker to the front. 90%+ of the time there is a single checker when I am in the store but they have 3 checkout lines. I am retired so not as big a deal time wise but I bet there are working folks that get a bit hot about the wait.
- KRKaren RobinsonNov 28, 20254.0I love going to Petco with my pooch as they always have the best 'stuff' for your pet! Even if you don't find what you're looking for, its fun to just look around @ all the good merch & the birds, guinea pigs, hamsters etc!
- PAPeg AlbretsNov 16, 20255.0staff always friendly and helpful
Frequently Asked Questions About Petco
Does the Petco San Jose location have a vet hospital?
Yes, Petco San Jose has a full-service vet hospital.
Does Petco San Jose offer vaccinations?
Yes, Petco San Jose provides vaccinations.
Does Petco San Jose offer curbside pickup?
Yes, curbside pickup is available at Petco San Jose. All of our products that are eligible for store pickup will show this option on the product's detail page.
How much are hamsters and guinea pigs at San Jose Petco?
Hamster and guinea pig prices vary by location. Call your San Jose Petco at 4088667387 to check for pricing and availabilty in your store. Or visit ourcompanion animal website for more information on small companion animals.
Does Petco San Jose sell dogs?
No, San Jose Petco does not sell dogs or cats. However, with the Petco Love program partnered with local animal welfare organizations, you have the opportunity to meet dogs and cats available for adoption at your neighborhood Petco store.
Where is Petco located in San Jose Saratoga?
Petco is located at 500 El Paseo De Saratoga, San Jose, CA 95130-1626.
What are the operating hours of Petco in San Jose Saratoga?
Petco is open Monday through Saturday from 9:00 AM to 9:00 PM, and on Sunday from 9:00 AM to 8:00 PM.
Does Petco San Jose offer veterinary services?
Yes, Petco San Jose has a full-service vet hospital and provides vaccinations for pets.
Is curbside pickup available at Petco San Jose?
Yes, curbside pickup is available for eligible products at Petco San Jose.
Does Petco San Jose sell dogs or cats?
No, Petco San Jose does not sell dogs or cats but partners with local animal welfare organizations for pet adoptions through the Petco Love program.
Can I get same-day delivery from Petco San Jose?
Yes, Petco San Jose offers same-day delivery service.
What nearby veterinary services are close to Petco San Jose?
Nearby veterinary services include Vetco Vaccination Clinic and Pooch Play, which offers pet boarding and vet services.
Are there other pet-related services near Petco San Jose?
Yes, Petco Grooming and Petco - Saratoga for dog training are located nearby for additional pet care needs.
What entertainment options are near Petco San Jose?
AMC Movies and AMC Saratoga 14 cinemas are close by, great for catching a movie before or after your pet store visit.
What dining options are available near Petco San Jose?
Nearby dining options include Mimi's Cafe for breakfast and brunch, Red Robin Gourmet Burgers, Pizza My Heart, and Rubio's Mexican and seafood restaurant.