Business Details
About
Pet StorePet supply store
Visit your San Jose Pet Store located at 500 El Paseo De Saratoga for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.1
249 reviews
5 stars
150
4 stars
46
3 stars
16
2 stars
4
1 star
33
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praised friendly and helpful staff, others reported rude interactions and poor service, particularly in the grooming department.
Grooming Issues
Numerous reviews highlighted significant dissatisfaction with grooming services, including poor handling of pets and unsatisfactory results.
Product Availability
Customers generally appreciated the variety and availability of pet supplies, although some noted issues with stock levels and pricing.
Store Environment
The store is often described as clean, organized, and well-lit, contributing to a positive shopping experience.
Pricing Concerns
Many customers expressed concerns about high prices compared to competitors, with calls for more competitive pricing.
- PAPeg AlbretsNov 16, 20255.0staff always friendly and helpful
- DJDeanyar jahanianOct 28, 20251.0Be careful there cashiers don’t put in your phone number correctly and then when you want to return things, they will not give you your money back or store credit. Their manager is useless.
- CDCX DOct 17, 20251.0NEVER TRY DOG GROOMING HERE! I had a very very bad experience with this Petco grooming salon. The groomer is super rude and treat my dog badly. The groomer is called Jennifer C, and I remember her ugly face&ugly soul and rude behavior to my dog.
- JCJessica CairyOct 11, 20255.0We stopped by Petco to pick up some supplies for our fish and had such a great experience thanks to Jules! He was incredibly informative and helpful, answering all of our questions and teaching us so much about aquatics. His knowledge and kindness really stood out! Jules even told us about the Petco Subscription program, which ended up saving us $45 which was such a bonus! We don’t actually live that close to this location, but because of the amazing service and care Jules provided, this will now be our home store. Thank you so much, Jules, you are truly appreciated! 🐟 🐠 ~ Jess & Louie 💙
- SKsohrab khosravianiOct 11, 20251.0I had a grooming appointment and looks like the groomer took a day off and didn’t bother to call and cancel the appointment I shows up for on my sons birthday and the manager told me kinda of it is what it is.
Frequently Asked Questions About Petco
Does the Petco San Jose location have a vet hospital?
Yes, Petco San Jose has a full-service vet hospital.
Does Petco San Jose offer vaccinations?
Yes, Petco San Jose provides vaccinations.
Does Petco San Jose offer curbside pickup?
Yes, curbside pickup is available at Petco San Jose. All of our products that are eligible for store pickup will show this option on the product's detail page.
How much are hamsters and guinea pigs at San Jose Petco?
Hamster and guinea pig prices vary by location. Call your San Jose Petco at 4088667387 to check for pricing and availabilty in your store. Or visit ourcompanion animal website for more information on small companion animals.
Does Petco San Jose sell dogs?
No, San Jose Petco does not sell dogs or cats. However, with the Petco Love program partnered with local animal welfare organizations, you have the opportunity to meet dogs and cats available for adoption at your neighborhood Petco store.
Where is Petco located in San Jose Saratoga?
Petco is located at 500 El Paseo De Saratoga, San Jose, CA 95130-1626.
What are the operating hours of Petco in San Jose Saratoga?
Petco is open Monday through Saturday from 9:00 AM to 9:00 PM, and on Sunday from 9:00 AM to 8:00 PM.
Does Petco San Jose offer veterinary services?
Yes, Petco San Jose has a full-service vet hospital and provides vaccinations for pets.
Is curbside pickup available at Petco San Jose?
Yes, curbside pickup is available for eligible products at Petco San Jose.
Does Petco San Jose sell dogs or cats?
No, Petco San Jose does not sell dogs or cats but partners with local animal welfare organizations for pet adoptions through the Petco Love program.
Can I get same-day delivery from Petco San Jose?
Yes, Petco San Jose offers same-day delivery service.
What nearby veterinary services are close to Petco San Jose?
Nearby veterinary services include Vetco Vaccination Clinic and Pooch Play, which offers pet boarding and vet services.
Are there other pet-related services near Petco San Jose?
Yes, Petco Grooming and Petco - Saratoga for dog training are located nearby for additional pet care needs.
What entertainment options are near Petco San Jose?
AMC Movies and AMC Saratoga 14 cinemas are close by, great for catching a movie before or after your pet store visit.
What dining options are available near Petco San Jose?
Nearby dining options include Mimi's Cafe for breakfast and brunch, Red Robin Gourmet Burgers, Pizza My Heart, and Rubio's Mexican and seafood restaurant.