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Petco

4.3
(264 reviews)

Business Details

(408) 269-2481

About

Pet StorePet supply storePetco
Petco is your trusted pet store near you in San Jose. Visit your local Petco at 4698 Meridian Ave for quality pet food, supplies, and essentials for dogs, cats, and other pets. This convenient pet supply store offers everything from everyday nutrition to toys and treats. If you’re searching for dog food near you or reliable pet supplies, our knowledgeable team is here to help you choose what’s right for your pet. This Petco location also offers Full-Service Grooming, Dog Training, Vaccination Clinic, Aquatics Department, making it a one-stop pet shop for products and services. Visit your San Jose Petco today.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
4698 Meridian Ave, San Jose, CA
95118, United States

Hours

Reviews

4.3
264 reviews
5 stars
176
4 stars
39
3 stars
20
2 stars
9
1 star
20

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Sean, Joel, and Kaiya going above and beyond.

Grooming Issues

Several reviews highlighted negative experiences with grooming staff, particularly regarding a lack of patience and professionalism, leading to dissatisfaction.

Store Conditions

While some customers appreciated the cleanliness and organization of the store, others noted it felt understaffed and had issues with product availability.

Product Selection

Customers generally found a good selection of pet products, although some expressed disappointment over specific items being out of stock or limited availability.
  • DM
    diane morales
    Feb 21, 2026
    5.0
    Very good customer service
  • NN
    Noo
    Feb 3, 2026
    1.0
    One of the manager is so rude and make me put the stuff back if l am not willing to buy. I want to buy but he is so demanding like he is the king even l can not explain it oh now l know he is police officer
  • JJ
    JR
    Jan 24, 2026
    5.0
    Joel one of the managers goes above and beyond. He helped me find and think through what food i needed for my cats. Moveover he helped carr it all to the front. When I had a return he took care of it a to z getting me what I preferred. Highly recommend this store as Joel is not the only customer first staffer there. Meow!
  • DB
    Dan B
    Jan 12, 2026
    5.0
    My preferred Petco location consistently and provides exceptional customer service. The staff members are consistently helpful and friendly, greeting me and other customers upon entering the store. However, I have noticed that the store appears to be understaffed on a regular basis. Consequently, the lines can become lengthy, and I have observed the checkout personnel actively requesting assistance from other staff members.
  • JF
    Julie Fergus
    Jan 7, 2026
    5.0
    Staff is friendly and helpful. Sara, in grooming, is patient and kind to my sometimes overly-dramatic pup.

Frequently Asked Questions About Petco

Does the Petco San Jose location have a vet hospital?

Yes, Petco San Jose has a full-service vet hospital.

Does Petco San Jose offer vaccinations?

Yes, Petco San Jose provides vaccinations.

Brand Certified Facts from Petco

Petco partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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