Banfield Pet Hospital® - San Jose Brokaw provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
I want to thank dr park and the amazing staff such as Julianna and the rest of the gals (I am so sorry for having missed your names) for taking such good care of my baby cash.. my sweet boy cash was not eating and refusing water after vomiting on Tuesday out of no where... Thursday morning I called to been seen and the ladies encouraged me to come.. I was so scared and anxious because I was afraid that my baby was going to be getting weaker and weaker if I didn’t take him right away.. I had an appointment at 3:30 but the gals told me to come earlier before 1130 which I did.. when I arrived Juliana was so kind and went over cash’s treatment for the day and did not once harass me into paying for services until once he was seen.. she was also kind enough to introduce me to the wellness membership which came in the clutch because it would cover everything my son needed and what it didn’t cover such as the IV, the anti nausea and appetite stimulant at a discount for having the membership.. I went home feeling okay and anxious but grateful he was being taken care of.. I found out my baby had elevated kidneys and positive for FIV… dr park called me and went over next steps with me and was so sweet to help my boy feeling comfortable and at ease.. they sent me home with his meds, prescribing meditated food and encouragement that everything will be okay.. this was on Thursday and today is Sunday.. my baby is getting back into his groove and eating slowly and feeling better.. if it weren’t for their urgency and their kindness I would have been so confused and my child may have passed due to dehydration and the kidneys.. thank you for all you did for me and my cashie… god bless you all.
RV
Ryan Vallieu
Oct 11, 2025
5.0
Very friendly. Explained all service and costs prior to appointment. Able to offer the heartworm medication we usually use.
Service was really quick. I barely had time to run over to Peet's to get some coffee.
JG
Jenica Gottfeld
Oct 2, 2025
5.0
My cat receives the most excellent care here from this team. Kudos to Amy at the front desk. Love her!
VV
Vince Vu
Sep 15, 2025
1.0
Asked them to do an anal gland expression. They said she didn’t need one. I assume because they were busy. The following month she gets an anal gland rupture. Costing 800+ in vet fees (somewhere else). I’d take your business elsewhere.
MF
Michael Finch
Jul 31, 2025
5.0
These are animal helping people, you should use them if you need that kind of help.
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What are the main services offered by Banfield Pet Hospital in San Jose Brokaw?
Banfield Pet Hospital provides preventive care services such as vaccinations, dental care, parasite control, nutritional and behavioral counseling, microchipping, spay/neuter, DNA testing, and end of life care.
Does Banfield Pet Hospital provide emergency veterinary services?
No, Banfield does not provide emergency care, but offers urgent care advice during hospital hours and can refer you to emergency hospitals if needed. Outside hospital hours, please contact your local emergency hospital.
What is the Optimum Wellness Plan offered at Banfield Pet Hospital?
The Optimum Wellness Plan includes annual preventive care like exams, vaccines, diagnostics, nutrition consultations, and dental care. It automatically renews yearly and is not insurance but provides discounts on treatments.
How can I schedule an appointment with Banfield Pet Hospital in San Jose Brokaw?
You can schedule an appointment online via their website or app, including in-person, drop-off, or virtual visits if you have an Optimum Wellness Plan.
What are Banfield Pet Hospital's hours of operation?
The hospital is open Monday through Saturday from 7:00 AM to 6:00 PM and Sunday from 8:00 AM to 6:00 PM, with closures on major holidays like Thanksgiving, Christmas, and New Year's Day.
Does Banfield Pet Hospital offer veterinary care online?
Yes, clients with Optimum Wellness Plans can access 24/7 remote pet care advice and triage via Vet Chat through the Banfield app.
What nearby dining options are available if I visit Banfield Pet Hospital in San Jose Brokaw?
Nearby restaurants include MOD Pizza, Asian Box, KoJa Kitchen, The Kebab Shop Bay, Rooster & Rice, Rubio's Coastal Grill, Sushi Pro, Noodle Talk, The Habit Burger Grill, Chipotle Mexican Grill, and Pieology Pizzeria, offering a variety of cuisine for a meal before or after your visit.
Are there any nearby banks or ATMs close to Banfield Pet Hospital?
Yes, nearby banking options include Wells Fargo Bank, KeyPoint Credit Union, Bank of America ATM, and Bank of America Mortgage, which may be convenient if you need banking services during your visit.
What nearby mobile phone and internet stores can be found near Banfield Pet Hospital?
Nearby stores include AT&T Store, Xfinity, and T-Mobile, offering mobile phone accessories, internet, and television services if you need connectivity support in the area.