Business Details
About
Emergency Veterinarian ServiceVeterinary PharmacyPet ServicesAnimal HospitalPet Insurance AgencyKennelPet supply storePet StoreVeterinarian
ArchVet Urgent Care is a premier veterinary clinic specializing in providing immediate and comprehensive medical care for pets. Our dedicated team of experienced veterinarians and support staff is committed to delivering high-quality, compassionate care for a variety of urgent pet health concerns. Located in a state-of-the-art facility equipped with the latest medical technology, ArchVet Urgent Care offers a range of services including emergency surgery, diagnostics, and treatment for acute illnesses and injuries. Our mission is to ensure that every pet receives prompt, expert attention to achieve the best possible outcomes for their health and well-being.
Details
- RestroomAvailable
- Wheelchair accessible entranceAvailable
- Wheelchair accessible restroomAvailable
Location
Hours
Reviews
3.8
300 reviews
5 stars
199
4 stars
7
3 stars
8
2 stars
8
1 star
78
What are people saying?
AI-generated from recent customer reviews
Staff Quality
Many customers praised the staff for their kindness, professionalism, and thoroughness in caring for their pets.
Communication Issues
Several reviews highlighted frustrations with communication regarding treatment plans and prescription requests, indicating a need for improvement.
Cost Concerns
Numerous customers expressed dissatisfaction with high prices for services and medications, often feeling they were overcharged.
Facility Cleanliness
The clinic was frequently described as clean and welcoming, contributing to a positive experience for pet owners.
Emergency Care
While some customers appreciated the prompt emergency services, others reported negative experiences related to the handling of urgent situations.
- SLSuzie Lee4 days ago5.0Everyone was super accommodating and they saw our cat as soon as possible. The receptionist, technician, and the vet were all very helpful and answered all our questions. I would definitely trust them to take care of my cat again in the future!
- SWSusan WallsOct 17, 20255.0Staff was great! Dr Kong was patient, thorough and treated my lil guy gently. I highly recommend.
- NNNicoleOct 4, 20253.0Overall, I had a good experience with Arch Vet and appreciate the thorough care they provided for my cat. However, I did run into some frustration regarding a prescription request that I hope can be improved in the future. During my cat’s recent and extensive work-up, I asked for a handwritten prescription for her hyperthyroid medication so that my insurance could cover it. I also requested a 3-month (100-tablet) supply, since she’s been stable on the same dose for several months and will need this medication long-term. The vet confirmed her dose would stay the same, but when I went to pick up the prescription a few days later, it was written for only 45 tablets. When I asked about this, I was told the vet wanted to “see how she does,” even though her recent labs showed normal thyroid levels. The tech mentioned there were refills, but that still means frequent refill trips, which I was hoping to avoid. After spending close to $3,000 on this visit, I was disappointed that such a simple and reasonable request couldn’t be accommodated or better communicated. I truly appreciate the care my cat received, but I hope Arch Vet can improve on communication and customer service moving forward.
- GKGargi KailkhuraSep 19, 20255.0Great staff. Helped clean up my cat after she peed and answered all our queries.
- MWMichelle Remoreras WattsSep 11, 20255.0I've been sending my pets (total of five) to Archvet over the years -- originally their Santa Teresa location and now their Winchester location -- both locations are great. We've been to other veterinary practices over the years and this is the best for primary care in our experience. I had a few cats in particular that hated going to the vet and no other vets would be patient with them in the way Archvet has been and particularly Dr. Solomon. He has a way of calming them down... kind of like the "Cat Whisperer" Jackson Galaxy. Highly recommend!
Frequently Asked Questions About ARCHVET Emergency Hospital
What type of veterinary services does ARCHVET Emergency Hospital provide?
ARCHVET Emergency Hospital offers urgent and comprehensive medical care, including emergency surgery, diagnostics, treatment for acute illnesses and injuries, vaccines, spaying/neutering, physical therapy, and more.
What are the operating hours of ARCHVET Emergency Hospital?
The hospital is open daily from 8:00 AM until 1:00 AM every day of the week.
Does ARCHVET Emergency Hospital have fully vaccinated staff and require proof of vaccination?
Yes, the staff at ARCHVET are fully vaccinated, but proof of vaccination is not required from visitors.
What payment methods are accepted at ARCHVET Emergency Hospital?
They accept American Express, Apple Pay, Cash, Mastercard, and Visa for payments.
Is ARCHVET Emergency Hospital accessible for people with disabilities?
Yes, it has wheelchair accessible entrances and restrooms as well as unisex restrooms to accommodate all visitors.
Where is ARCHVET Emergency Hospital located?
It is located at 824 N Winchester Blvd, San Jose, CA 95128, USA, in the Cory neighborhood.
Are there any nearby pet supply stores near ARCHVET Emergency Hospital?
Yes, An-Jan Feed & Pet Supply is a nearby pet store where customers can buy pet-related products.
What nearby convenience stores can customers visit before or after their appointment at ARCHVET?
7-Eleven is a nearby convenience store where customers can grab snacks or essentials before or after visiting ARCHVET Emergency Hospital.
Are there nearby healthcare and therapy services near ARCHVET Emergency Hospital?
Yes, Whole Life Healthcare offers chiropractic and nutritionist services and Joy & Laughter Developmental Therapy provides physical therapy close to ARCHVET, which could be convenient for customers interested in complementary health services.
Does ARCHVET Emergency Hospital offer any discounts for new clients?
Yes, new clients receive a 10% discount on their exam, as mentioned on their website.