Petco

4.1
1432 reviews

About

Pet StorePet supply storePetco
Visit your San Francisco Pet Store located at 2300 16th St. for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
2300 16th St, San Francisco, CA
94103-4862, United States

Hours

Reviews

4.1
1,418 reviews
5 stars
775
4 stars
334
3 stars
138
2 stars
53
1 star
118

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their helpfulness and friendliness, particularly highlighting the efforts of specific employees like Gabe and Tiffany.

Grooming Issues

Several reviews expressed dissatisfaction with grooming services, citing poor execution and lack of attention to customer requests.

Inventory Problems

Customers frequently noted issues with low stock and empty shelves, indicating a need for better inventory management.

Mixed Experiences

While some customers had positive experiences, others reported significant frustrations, particularly regarding service quality and product availability.
  • BK
    Brisa Shtefec Kuszmiruk
    4 days ago
    5.0
    Kai is our goolden doodle groomer!! 100/10 She does a great job everytime that we took honey to bath and cut her hair!!
  • AA
    Angeliquenicole Acevdo
    4 days ago
    5.0
    Spacious clean what organized self-serving pet Wash any large variety of food toys and other pet needs conveniently located near the trolley Safeway and whole foods
  • DC
    Donicia Carlos
    5 days ago
    3.0
    The customer service was good, but the product I purchased failed miserably, and I will NOT be purchasing puppy pads from Petco ever again
  • MG
    Michaela ann Nickerson greer Galloway
    Jan 3, 2026
    5.0
    Pretty decent variety of stuff. 3+ isles of all different types of cat Food, then like 5+ with dog food. Alright prices. The membership/sign up with your number is totally worth is
  • CH
    Celia Hernandez
    Dec 27, 2025
    5.0
    I was having issues with an email coupon I tried to apply for my purchase and Gabe, the manager, took the time to figure it out. It was very busy and I felt guilty holding up the line, but Gabe called other cashiers to handle the queue and reassured me he was happy to help. Excellent customer service all the way!

Frequently Asked Questions About Petco

Does the Petco Mission District location have a vet hospital?

No, Petco Mission District does not have a full-service vet hospital.

Does Petco Mission District offer vaccinations?

Yes, Petco Mission District provides vaccinations.