Petco

4.4
583 reviews

About

Pet StorePet supply store
Visit your San Dimas Pet Store located at 822 W. Arrow Hwy for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
822 W Arrow Hwy, San Dimas, CA
91773, United States

Hours

Reviews

4.4
575 reviews
5 stars
378
4 stars
115
3 stars
39
2 stars
20
1 star
23

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while many customers praised the friendly and helpful staff, others reported poor experiences, particularly in grooming and assistance.

Store Cleanliness

The store is generally reported as clean and well-organized, contributing positively to the shopping experience.

Product Availability

Customers appreciate the variety of products available, although some noted issues with stock levels and specific item availability.

Staff Knowledge

Many reviews highlight the staff's knowledge about pets and products, which enhances customer confidence and satisfaction.

Pricing Concerns

Some customers expressed concerns about higher prices compared to competitors, impacting their overall perception of value.
  • SE
    Scott Essman
    3 days ago
    5.0
    Outstanding customer service at this San Dimas location.
  • VV
    Valerie Valdovinos
    Nov 12, 2025
    5.0
    All of the staff are super helpful and informative
  • JL
    jason lin
    Nov 11, 2025
    5.0
    321 Coast Blvd, La Jolla, CA 92037这里的海滩分享大家值得去看看,晚霞迷人适合婚纱摄影,看海豹、冲浪🏄‍♂️旅游观光遛狗活动。
  • AF
    Anastasia French
    Oct 23, 2025
    1.0
    Customer service was bad. I asked one of the staff members which bedding would be best for my leopard gecko, and they gave me a moist bedding with chips, which apparently isn't the right kind of bedding for leopard geckos. Very upset.
  • HR
    Holly Ready
    Oct 14, 2025
    3.0
    Hello! I visited this store and have heard good things. I tried to contact the store with little luck and just wanted to point out that the Regal Jumping Spider on display was in a container much too small (a to go sauce container) where it cannot make a sling for it to rest in. It is also hungry and veering on starving. This is easy to see by the size of its abdomen (the booty). Your store has many terrariums of appropriate size with corners for the spider to make its slings. Please feed it and mind the chart Ive attached. These are intelligent creatures that remember faces and can dream! They are very peaceful and will only bite if being actively squished. They deserve comfort and the proper living conditions. Thank you!

Frequently Asked Questions About Petco

Does the Petco San Dimas location have a vet hospital?

No, Petco San Dimas does not have a full-service vet hospital.

Does Petco San Dimas offer vaccinations?

Yes, Petco San Dimas provides vaccinations.