Business Details
About
VeterinarianAnimal Hospital
Visit your Mission Gorge Vetco Total Care Animal Hospital located at 10410 Friars Rd. Our full-service Veterinarian Hospital offers comprehensive care - from routine exams to emergency surgeries. You can count on us to provide quality pet care. Book an appointment online today or walk in with your pet for a free healthy weight and microchip check.
Details
- Requires appointmentAvailable
- Wheelchair accessible entranceAvailable
- Wheelchair accessible restroomAvailable
- Wheelchair accessible seatingNot available
Location
Hours
Reviews
4.2
158 reviews
5 stars
117
4 stars
9
3 stars1
2 stars
6
1 star
25
What are people saying?
AI-generated from recent customer reviews
Veterinary Care Quality
Mixed reviews on the quality of veterinary care, with some customers praising specific vets like Dr. Biggs for thoroughness and compassion, while others reported negligence and rushed appointments.
Customer Service
Customer service experiences vary widely; some staff are described as friendly and helpful, while others received complaints about rudeness and unprofessional behavior.
Pricing Concerns
Many customers expressed dissatisfaction with pricing, citing high costs for services and feeling misled by promotional offers that did not reflect the final bill.
Facility Management
Several reviews highlighted issues with organization and communication, including appointment scheduling problems and staff errors that led to customer frustration.
Compassionate Staff
Despite some negative experiences, many customers noted the kindness and patience of the staff, especially in handling anxious pets.
- MNMichelle NavickasNov 3, 20255.0Everyone at this location is amazing!! Super nice and knowledgeable!!
- DDDaniel DechnerOct 28, 20251.0Spend the extra money and go to a real vet. Going to Vetco is like going to SportClips for a haircut — but instead of a bad haircut that grows back, you’re risking your animal’s health and well-being. This location only cares about taking your money; they show no real concern for your pet’s care. I took my dog in for an eye infection and was prescribed antibiotics without any testing or examination — in and out in five minutes and $150 paid. Weeks later, my dog’s condition had worsened. When I went to another Vetco location for an emergency, that vet told me it was negligent to prescribe antibiotics without running tests first, as it can lead to antibiotic resistance. When I reached out to the manager of this Vetco location, I received zero resolution, zero sympathy, and zero care. Do yourself, your pet, and your wallet a favor — find a real veterinary practice that actually cares about your animal’s health.
- AYAllyson Von YokesOct 16, 20255.0The vet and vet assistant were awesome!
- KHKristy hullOct 1, 20255.0Dr.Biggs is our Veterinarian at Vetco on friars road. He Has been caring for my 14 year-old beagle and I highly recommend seeing him!! He is professional, Very gentle and kind, and the most Compassionate Vet my Dog has seen through her entire lifetime! He is so knowledgeable and conservative. We are always seen immediately with the best of care with the entire staff. I find this Facility Very cost-effective. We plan to continue seeing Dr. Biggs through out my dogs entire lifetime. I can’t thank Doctor Biggs And Vetco enough! Kristy Hull
- SGSunny GSep 25, 20251.0I am very disappointed with the service and subsequent billing from this chain vet. During my initial visit at a different location, the doctor failed to perform the essential diagnostic step: checking for a ruptured eardrum before prescribing ear drops which would be contraindicated if eardrum is not intact. This crucial misstep meant I had to return for a second, unnecessary visit just to correct their mistake. To avoid the clinic that made the error, I went to another Vetco location for the follow-up. I had a coupon for first visit which saved me $90 (so my bill was $125. still -so expensive!) for the initial visit and was then unjustly charged a full $90 for the quick check-up visit at this location, which was required solely due to the chain's prior clinical oversight. Charging a customer to fix a clinic error is unprofessional, and it makes the original "coupon" feel like a scam rather than a good deal.
Frequently Asked Questions About Vetco Total Care Animal Hospital
What services does Vetco Total Care Animal Hospital provide?
Vetco Total Care Animal Hospital offers wellness exams, vaccinations, dental care, surgery, emergency care, and more comprehensive pet services.
Where is Vetco Total Care Animal Hospital located?
It is located at 10410 Friars Rd, San Diego, CA 92120.
What are the business hours of Vetco Total Care Animal Hospital?
The hospital is open Monday through Saturday from 8:00 AM to 6:00 PM and is closed on Sundays.
Do I need to make an appointment to visit Vetco Total Care Animal Hospital?
Yes, appointments are required at Vetco Total Care Animal Hospital. You can book online or walk in for certain checks like healthy weight and microchip.
Is Vetco Total Care Animal Hospital wheelchair accessible?
Yes, the hospital has a wheelchair accessible entrance and restroom, but wheelchair accessible seating is not available.
How can I schedule an appointment with Vetco Total Care Animal Hospital?
You can schedule an appointment online via their reservation link or use the Petco app for booking.
What Petco-related services or stores are near Vetco Total Care Animal Hospital?
Nearby, there is the Vetco Vaccination Clinic, the Petco store, and the VETCO Vaccination Clinic at PETCO for pet supplies and services.
Are there dining options near Vetco Total Care Animal Hospital?
Yes, nearby dining options include Jamba Friars Village for smoothies, Gaglione Bros Famous Steaks and Subs, Panda Express, Denny's diner, and Saigon Star Restaurant for Vietnamese cuisine.
What other pet-related services are available near Vetco Total Care Animal Hospital?
Thrive Affordable Vet Care is nearby offering veterinary services, and Just Food For Dogs provides pet food and treats.
What other amenities or services are near Vetco Total Care Animal Hospital that customers might find useful?
Nearby amenities include CVS Pharmacy for medical supplies, Friars Massage & Foot Care for relaxation and wellness, Brighton Dental for dental care, and Armstrong Garden Centers for landscaping and retail.