Unleashed by Petco

4.5
760 reviews

About

Pet Store
Visit your San Diego Pet Store located at 308 Washington Street for all of your animal nutrition and pet supply needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Unleashed by Petco
308 Washington St, San Diego, CA
92103-2110, United States

Hours

Reviews

4.5
740 reviews
5 stars
521
4 stars
135
3 stars
54
2 stars
4
1 star
26

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, noting their willingness to assist and provide knowledgeable service.

Product Selection

The store offers a good variety of pet products, including specialty items that are hard to find elsewhere, although some customers noted occasional stock issues.

Store Environment

Customers appreciated the cleanliness and organization of the store, contributing to a pleasant shopping experience.

Pricing Concerns

Several reviews mentioned that prices are perceived as high, with some customers expressing frustration over the loyalty program and promotions.

Mixed Experiences

While many had positive interactions, there were reports of inconsistent service, with some customers encountering rude staff.
  • RG
    Roberto Guerrero
    1 day ago
    5.0
    Very friendly, professional and helpful!
  • OA
    Octavia Adrien
    Nov 14, 2025
    5.0
    I walked into this pet store the other day just looking for a new toy for my dog, and ended up spending way longer than planned. They have a pretty nice selection, not huge but enough that you can usually find what you need. The staff was helpful when I asked about healthier treat options, and they pointed me toward a couple brands I hadn’t tried before. Prices seemed normal, maybe a bit higher on a few items but nothing crazy. The place was clean and didn’t have that strong pet-smell some stores get. Overall, it was a good visit and I’d go back if I’m in the area again.
  • JB
    Joshua Barnes
    Nov 10, 2025
    5.0
    I am so lucky to have such a great neighborhood pet store just a few steps from my home. Everyone is greeted with a friendly hello as soon as ya walk through the doors and in my case, that says a lot because I’m usually the guy who comes in about 2 min prior to closing 😬 Anytime I have questions, they’ve got answers although I typically know exactly what I want and try to zip in and zip out!
  • BM
    Bobi Morrell
    Oct 29, 2025
    5.0
    I am always treated with respect with concern and made feel important thank you very much
  • CM
    Courtenay C McGowen
    Oct 25, 2025
    5.0
    I always come to this particular Unleashed because they usually have exactly what I need, and if it isn't obvious, they go and check for it for me. They have things I cannot get at my local grocery store, like unscented cat litter, which I really appreciate.

Frequently Asked Questions About Unleashed by Petco

Does the Petco Hillcrest location have a vet hospital?

No, Petco Hillcrest does not have a full-service vet hospital.

Does Petco Hillcrest offer vaccinations?

Yes, Petco Hillcrest provides vaccinations.