Petco

4.4
1278 reviews

About

Pet StorePet supply storePetco
Visit your San Diego Pet Store located at 3495 Sports Arena Blvd for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
3495 Sports Arena Blvd, San Diego, CA
92110-4918, United States

Hours

Reviews

4.4
1,262 reviews
5 stars
857
4 stars
233
3 stars
92
2 stars
27
1 star
53

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting excellent service experiences.

Product Availability

Several reviews mentioned issues with stock availability, particularly for specific pet food and supplies.

Grooming Concerns

There were mixed reviews about grooming services, with some customers reporting negative experiences, including issues with flea treatments.

Store Cleanliness

Customers generally found the store to be clean and well-organized, contributing to a positive shopping experience.

Pricing Issues

Some customers expressed concerns about high prices and upselling tactics during veterinary visits.
  • JH
    Jill Heil
    6 days ago
    1.0
    I almost lost my cat trusting their vet care. Do NOT trust them to perform dental work on your cat. My cat has stomatitis and due to a bad flare up of it, it was suggested by Petco veterinary she had her teeth removed. Within a couple days of Petco vet performing the surgery she developed an infection and Petco was too booked out to help. Fine, I understand they are not an emergency vet, so I took her to one and followed up with a dental specialist elsewhere shortly after. The dentist had concerns that the Petco vet, who performed the extractions, may have left teeth in her gums, and reached out to the Petco vet office requesting copies of her pre & post surgical x-rays. The x-ray copy Petco sent the dentist was very grainy and out of focus, and appeared as if it were taken on a flip phone. The dentist called me and asked if I may go to Petco and request physical copies of the records myself due to this being a time sensitive treatment issue. The dentist suspected the Petco vet left tooth fragments in her gums causing her gnarly infection which is a possibility in a dental surgery, but Petco’s lack of responsiveness and inability to treat or help treat my cat through her severe post-surgical infection really hurt my confidence in their veterinary care. There was a significant difference in the care and follow up from Petco veterinary, who was too busy to help my cat, and the dental specialist who helped my cat recover from her post surgical infection with genuine concern and daily communication due to the seriousness of the matter. I have worked at a vet myself and Petco really needs a better response system and more compassion if they are going to conduct surgeries. I will never again trust Petco’s veterinary care.
  • RS
    rodney Sargent
    Dec 23, 2025
    4.0
    All fine except out of stock of my main item.
  • LS
    Lisa Sullivan
    Dec 20, 2025
    5.0
    Excellent customer service by cashier!
  • PC
    Pat Cates
    Dec 17, 2025
    5.0
    No issues, no problems, friendly and helpful staff.
  • JP
    J Pak
    Dec 11, 2025
    3.0
    Average chain pet store and prices are high. Couldn't find much for XXS small puppies. Found what I needed online elsewhere.

Frequently Asked Questions About Petco

Does the Petco Sports Arena location have a vet hospital?

Yes, Petco Sports Arena has a full-service vet hospital.

Does Petco Sports Arena offer vaccinations?

Yes, Petco Sports Arena provides vaccinations.