Petco

4.4
1000 reviews

About

Pet StorePet supply storePetco
Visit your San Diego Pet Store located at 10410 Friars Road for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
10410 Friars Rd, San Diego, CA
92120, United States

Hours

Reviews

4.4
987 reviews
5 stars
623
4 stars
211
3 stars
80
2 stars
22
1 star
51

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff are frequently described as friendly, helpful, and knowledgeable, providing good assistance to customers.

Grooming Services

Grooming experiences are generally positive, with specific praise for staff members who handle pets gently and professionally.

Product Availability

The store offers a wide selection of pet supplies, although some customers noted limited options in certain categories.

Rewards Program

The rewards system received mixed reviews, with some customers finding it cumbersome and ineffective.

Store Cleanliness

The store is often noted for being clean and well-stocked, contributing to a pleasant shopping experience.
  • RG
    Rosemary Greene
    2 days ago
    5.0
    Very knowledgeable employees! My dog loves the food !
  • TU
    Taylor (UrEco-CentricTourist)
    Jan 1, 2026
    3.0
    Closed early. Gave me the wrong back for pickup on 12/26/2025 Today, I noticed it is the wrong bag of food for my dog. Here's some background information: The day I picked up this bag of kibble, I didn't arrive at the store until 2-3 hours later. When I arrived, they did not have the kibble at the online-order shelves. A woman was informed about it, since she did the orders, insisted it was there. When told no, she went to the back for a bit of time, came out with this bag of dog food, apologized, and I left. I've used my $5 reward for this as well. It is pricer than the raw-coated. I asked for no substitutes. If you don't have the bag I've ordered, I'd like a refund. I am very unhappy. Update on 01/02/2025: Registers were down this morning, but I informed staff of the issue. I asked to exchange the bag if they have it. I got my bag, staff were understanding and calming to speak with. I'll move my 1-star to a 3-star.
  • LP
    Letris Price
    Dec 25, 2025
    5.0
    Needed to figure out why my fish tank wasn't getting bubbles? Finally, with staff help, "they found out it was the tube, nothing else. " I tried several times to resolve this issue, but fighting alone, I never could have overcame it without their help. Thanks Everyone
  • KT
    Krista Townsend
    Dec 24, 2025
    5.0
    Petco was a great place to find everything we needed for our pets, with a wide selection of food and supplies!
  • RB
    Rocio B
    Dec 21, 2025
    5.0
    We stop by to get a dog tag and they have the machine that makes them, you have to pay for the tag at the register before you can insert the tag and you can watch how is done. The tad has to stay in the casete for it is to get engraved, then you can remove it when it’s complete. Other than that, the pets looked clean and tranquil and they had good variety of toys and items

Frequently Asked Questions About Petco

Does the Petco Mission Gorge location have a vet hospital?

Yes, Petco Mission Gorge has a full-service vet hospital.

Does Petco Mission Gorge offer vaccinations?

Yes, Petco Mission Gorge provides vaccinations.