Business Details
About
Aquarium Shop
Location
Reviews
4.3
486 reviews
5 stars
350
4 stars
58
3 stars
16
2 stars
10
1 star
52
What are people saying?
AI-generated from recent customer reviews
Staff Knowledge
Many customers praised the staff for being knowledgeable and helpful, providing valuable advice on fish care and tank setup.
Customer Service Issues
Numerous reviews highlighted poor customer service experiences, including unresponsive communication and issues with online orders.
Product Quality
Feedback on product quality was mixed; while some customers reported healthy fish and plants, others experienced dead or sick livestock.
Store Environment
Several customers noted the store's cleanliness and well-maintained displays, although some mentioned discomfort due to lack of air conditioning.
Pricing Concerns
Customers expressed concerns about high prices and inconsistent inventory, with some feeling that the store was overpriced compared to competitors.
- EOEvan O'BrienNov 16, 20252.0Acceptable stock of aquarium goods, but pricey and terrible return policy (5 days, store credit only), even for unopened goods. Too many other good spots in the area to come back
- JRJohn RossOct 22, 20255.0Great selection, and a very helpful staff.
- TUThe Awkward People UnitOct 13, 20255.0Loved the help I received on what to do to redo my fish tank last Saturday. Nikki was awesome explaining how to make my betta fish thrive in a better environment. Will come again 👍
- SPSteve PeckSep 4, 20251.0When I walked in I was little surprised that it seemed there was nobody in the store.i walked around and saw that nothing really looked super healthy, still I saw nobody. I looked for what I came in for didn't find it and left. I don't think I'll be back.
- ELElizabeth Smith (Liz)Aug 26, 20251.0No Air Condition during heat wave. Walked into this store during the heatwave on Sunday and the humidity from all the Tanks made it feel hotter than it was outside and the poor employees were dripping with sweat. I have an auto immune condition which makes me intolerant to heat and was only in the store for 10 minutes with my Roommate to pick up some shrimp for our tank and was wet and nauseous when I walked out. Management: I am very concerned for the safety of the employees who have to spend extended hours in this environment , they should have air condition or should be sent home until it is fixed whatever the issue is having them work like that is cruel and inhumane and you should be ashamed of yourself and will no longer be patronizing this store.
Frequently Asked Questions About Pet Zone Tropical Fish
What type of products does Pet Zone Tropical Fish specialize in?
Pet Zone Tropical Fish is an aquarium shop specializing in tropical fish and aquatic pets.
Where is Pet Zone Tropical Fish located?
Pet Zone Tropical Fish is located at 4160 Convoy St, San Diego, CA 92111, in the Convoy District neighborhood.
Is the staff at Pet Zone Tropical Fish fully vaccinated?
Yes, all staff members at Pet Zone Tropical Fish are fully vaccinated.
What are the accepted payment options at Pet Zone Tropical Fish?
Pet Zone Tropical Fish accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, PayPal, Samsung Pay, and Visa.
How can I contact Pet Zone Tropical Fish?
You can contact Pet Zone Tropical Fish by phone at +1 858-987-0309 or email at info@petzonesd.com.
Does Pet Zone Tropical Fish have a social media presence?
Yes, they are on Facebook at https://www.facebook.com/PetZoneSD/, Instagram as @petzonesd, and Twitter as @petzonesandiego.
Are there any good places to eat near Pet Zone Tropical Fish?
Yes, nearby dining options include Phuong Trang (Vietnamese restaurant), Matoi (sushi restaurant), and Super Sergio's (Mexican restaurant). You can enjoy a meal before or after visiting the aquarium shop.
What nearby coffee shops can I visit around Pet Zone Tropical Fish?
Nearby coffee spots include MNGO Desserts & Coffee Bar, MNGO cafe, Beans Cafe, and Dunkin'. These are great places to relax with a coffee after shopping.
Are there fitness and wellness centers close to Pet Zone Tropical Fish?
Yes, Hardcore Fitness Convoy, Hardcore Fitness San Diego, Unique Massage, and Krav Maga Academy San Diego are nearby fitness and wellness facilities to explore.
Is there locksmith or medical supply services near Pet Zone Tropical Fish?
Yes, Convoy Street Locksmith Shop offers locksmith services, and At-Home Medical provides medical supplies near Pet Zone Tropical Fish for your convenience.