Furry Friends Dog and Cat Grooming

4.2
252 reviews

About

Pet GroomerKennelPet Day Care
Furry Friends Dog and Cat Grooming offers pet grooming and pet boarding services in Normal Heights in San Diego, CA.

Details

  • Wheelchair accessible entranceAvailable

Location

Furry Friends Dog and Cat Grooming
3912 El Cajon Blvd, San Diego, CA
92105, United States

Hours

Reviews

4.2
252 reviews
5 stars
176
4 stars
26
3 stars
9
2 stars
6
1 star
35

What are people saying?

AI-generated from recent customer reviews

Cleanliness Issues

Multiple customers reported unsanitary conditions, including strong odors and dirty environments, leading to concerns about the care provided to pets.

Grooming Quality

There are numerous complaints about poor grooming results, including uneven cuts, injuries to pets, and inadequate care during grooming sessions.

Customer Service

Feedback indicates a lack of accountability and poor communication from the staff, with some customers feeling dismissed or not taken seriously.

Positive Experiences

Despite the negative reviews, several customers praised the friendly staff and satisfactory grooming services, particularly for cats, highlighting a mix of experiences.

Affordability

Many reviews noted that the pricing is competitive and affordable, making it an attractive option for pet owners.
  • CK
    Chris Keith
    Nov 15, 2025
    5.0
    So happy with me experience here . Great value, excellent quality work . Both of our dogs look like grand champions.
  • JJ
    Jamie
    Oct 6, 2025
    1.0
    I would never recommend Furry Friends to anyone. When I visited to check on my cat, I was completely shocked at the conditions. Every cat cage I saw had poop and pee everywhere, the litter boxes were knocked over, and there were no beds or clean spaces for the cats to rest. I had provided special food for my cat with clear instructions, but when I picked him up, they handed my food back to me — unopened. The food in his cage looked old, crusty, and completely inedible. It was obvious they hadn’t fed him properly the entire time. No pet should ever be left in conditions like that. It was filthy, neglectful, and heartbreaking. This place should not be allowed to operate as a boarding facility. Please, don’t trust Furry Friends with your pets.
  • TC
    Thelma Cottrell
    Sep 10, 2025
    5.0
    We have been customers of Furry friends for over 13 years... for grooming/bathing our cats and for boarding.. they are very accommodating and do a fantastic job..
  • EW
    Eli Watson
    Sep 8, 2025
    5.0
    Been there twice and each time was reliable service that takes care of my animals needs with flea and cleanliness care.
  • PR
    Patricia Romero
    Aug 26, 2025
    5.0
    My French bulldog came back so happy! As if he was never gone. He is very quiet and reserved and I was worried but the staff is so welcoming and nice! I will definitely use them again and again! Thank you!

Frequently Asked Questions About Furry Friends Dog and Cat Grooming

What services do u offer?

Hi! We offer a number of services for cats and dog: grooming, nail trims, ear cleaning, bathing, boarding and daycare!

What are your hours?

We are closed Monday and Tuesday but are open Wednesday through Friday from 7:30am to 5:30pm and Saturday through Sunday 9:00am to 5:30pm.