Furry Friends Dog and Cat Grooming

4.2
254 reviews

About

Pet GroomerKennelPet Day Care
Furry Friends Dog and Cat Grooming offers pet grooming and pet boarding services in Normal Heights in San Diego, CA.

Details

  • Wheelchair accessible entranceAvailable

Location

Furry Friends Dog and Cat Grooming
3912 El Cajon Blvd, San Diego, CA
92105, United States

Hours

Reviews

4.2
254 reviews
5 stars
177
4 stars
26
3 stars
9
2 stars
6
1 star
36

What are people saying?

AI-generated from recent customer reviews

Service Quality

While many customers praised the friendly and accommodating staff, several reported serious issues with grooming quality, including injuries and poor handling of pets.

Cleanliness

Numerous reviews highlighted concerns about the cleanliness of the facility, with reports of unpleasant odors and unsanitary conditions.

Customer Experience

Some customers expressed dissatisfaction with communication and customer service, particularly regarding handling complaints and resolving issues.

Value for Money

Many customers appreciated the affordable pricing and value for services, although some felt the quality did not match the low cost.
  • KY
    Karineh Yekiazarian
    Nov 29, 2025
    5.0
    We LOVE furry friends. This is the fastest most reliable and budget friendly place to take your pets. We have a little scruffy rescue with different colored toenails and we take her to get her glands expressed and toenails clipped every few weeks. They always take her right back and take care of business - no appointment necessary. Also extra praise for the lady with the lipstick tattoo was so lovely 10/10
  • CK
    Chris Keith
    Nov 15, 2025
    5.0
    So happy with me experience here . Great value, excellent quality work . Both of our dogs look like grand champions.
  • JJ
    Jamie
    Oct 6, 2025
    1.0
    I would never recommend Furry Friends to anyone. When I visited to check on my cat, I was completely shocked at the conditions. Every cat cage I saw had poop and pee everywhere, the litter boxes were knocked over, and there were no beds or clean spaces for the cats to rest. I had provided special food for my cat with clear instructions, but when I picked him up, they handed my food back to me — unopened. The food in his cage looked old, crusty, and completely inedible. It was obvious they hadn’t fed him properly the entire time. No pet should ever be left in conditions like that. It was filthy, neglectful, and heartbreaking. This place should not be allowed to operate as a boarding facility. Please, don’t trust Furry Friends with your pets.
  • TC
    Thelma Cottrell
    Sep 10, 2025
    5.0
    We have been customers of Furry friends for over 13 years... for grooming/bathing our cats and for boarding.. they are very accommodating and do a fantastic job..
  • EW
    Eli Watson
    Sep 8, 2025
    5.0
    Been there twice and each time was reliable service that takes care of my animals needs with flea and cleanliness care.

Frequently Asked Questions About Furry Friends Dog and Cat Grooming

What services do u offer?

Hi! We offer a number of services for cats and dog: grooming, nail trims, ear cleaning, bathing, boarding and daycare!

What are your hours?

We are closed Monday and Tuesday but are open Wednesday through Friday from 7:30am to 5:30pm and Saturday through Sunday 9:00am to 5:30pm.