Calling all dogs and cats in Pacific Beach, CA! Our Pacific Beach location is here to provide quality care for pets in our community. Beyond routine check-ups, we offer spaying and neutering, microchipping, dental cleaning for dog and cats, ear exams and more.
Our pet hospital, staffed by our passionate team, is equipped to provide a range of services to support the well-being of your furry friend. Whether they need diagnostics, lab testing, surgery or support, our veterinarians and vet techs are dedicated to your dog or cat’s health.
There are certain jobs where you want someone to be confident and communicative and one of those roles is veterinarians. Our vet did not possess either of these qualities and it did not put us at ease. Interaction felt unprofessional, at one point commented that they almost forget they need to perform a physical checkup. Additionally, we specifically scheduled an in person exam because we know our cat can become anxious and we were told they could do the blood work with us there. They then went into the back office with him and came back a few minutes later saying they would not be able to do the blood work then and would need to keep him there. An hour later we receive a call saying our cat was too stressed and panicked to perform the tests. So in the end we scheduled in person, was told that wasn’t possible, then discovered an hour later they couldn’t handle the drop off situation they asked for. Felt like a waste of time and unneeded stress for our pet. I can appreciate that it’s a weekend and they may be short staffed but unfortunately due to the issues we experienced we do not feel comfortable coming back to this location.
AG
Amy Gilmore
Dec 26, 2025
1.0
I was initially a fan, but then a “glitch” occurred, and they stopped charging my card. I called to cancel my plan, and they easily processed the cancellation request for the past two months. They had all my information but didn’t make an effort to address it. Also, avoid purchasing the wellness plan, as they don’t mention that if you don’t need it, you must pay for the rest of the year. It’s just unfortunate. (This is just my opinion)
FC
fernanda c.
Dec 13, 2025
1.0
I had an awful experience with Banfield PB recently. There's a lady vet staff that will treat you with absolute dismissal, impatience, and arrogance. In short, my dog was left unattended for nearly 8 HOURS!! despite repeated calls from me stating that she could be at risk. She ended up passing the day after and it tears me apart to think she spent her last day in pain in a cage waiting to be assessed.
On top of that, they will try to upsell you in every opportunity and make you use up your benefits as soon as possible so you can start paying out of pocket.
I already submitted my complaints to Banfield directly. And mostly, from the bottom of my heart, I wish that no other dog goes through what my dog did at Banfield Pacific Beach.
Don't bring your dogs here!
MA
Marlon Ayala
Nov 20, 2025
5.0
Overall just an amazing experience. They were so thoughtful and helpful with my dog Benji I couldn’t recommend them more. Everyone was so nice and professional.
KI
Karen Ing
Oct 23, 2025
5.0
The staff was very responsive to our need for help. Appointments were always given and the staff answered our questions. We have the optimum wellness plan and plan to continue using their services.
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What are the regular operating hours for Banfield Pet Hospital in Pacific Beach?
Banfield Pet Hospital is open Monday through Saturday from 8:00 AM to 6:00 PM, and Sunday from 8:00 AM to 5:00 PM.
Does Banfield Pet Hospital provide emergency care services?
No, Banfield does not provide emergency care services. However, during hospital hours, you can call for urgent care advice and referrals. For after-hours emergencies, please contact your local emergency hospital.
What preventive care services are offered at Banfield Pet Hospital?
Banfield offers preventive care including vaccinations, dental care, parasite control, nutritional and behavioral counseling, and comprehensive examinations to keep your pet healthy.
What is included in the Optimum Wellness Plans at Banfield Pet Hospital?
Optimum Wellness Plans include annual head-to-tail exams, vaccinations, early screening diagnostics, nutrition consultations, dental care, and more, designed for ongoing preventive care.
How can I schedule an appointment at Banfield Pet Hospital?
You can schedule an appointment online through Banfield's website or by using their mobile app available on both iOS and Android.
What types of appointments does Banfield Pet Hospital offer?
Banfield offers in-room appointments where you visit with your pet, drop-off appointments where you leave your pet and get a call when ready for pickup, and virtual visits for wellness plan clients.
Does Banfield Pet Hospital offer online veterinary care?
Yes, clients with Optimum Wellness Plans can get remote pet care advice 24/7 via Vet Chat™ on the Banfield app.
What nearby dining options are available around Banfield Pet Hospital in Pacific Beach?
Nearby dining options include Slowly Restaurant and Lounge, Iron Pig Alehouse (barbecue), Mister Sushi (Japanese), Powerhaus Wholesome Pizza & Eats, Scuderie Italia, Landini's Group, Caffe Bella Italia, and Chipotle Mexican Grill.
Are there any fitness or recreation venues near Banfield Pet Hospital?
Yes, nearby fitness and recreation venues include Venture Active, CorePower Yoga, Level Up Dance Studios, City Boxing, and Spirit Barre Studios, offering a range of sports, yoga, dance, and boxing facilities.
What community services and attractions are close to Banfield Pet Hospital?
Near Banfield Pet Hospital, you can visit Discover Pacific Beach for travel and amusement services, Pacific Beach Clean and Safe park, and access various community services and non-profits.