Banfield Pet Hospital

3.6
129 reviews
man with a dog

About

VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Calling all dogs and cats in Pacific Beach, CA! Our Pacific Beach location is here to provide quality care for pets in our community. Beyond routine check-ups, we offer spaying and neutering, microchipping, dental cleaning for dog and cats, ear exams and more. Our pet hospital, staffed by our passionate team, is equipped to provide a range of services to support the well-being of your furry friend. Whether they need diagnostics, lab testing, surgery or support, our veterinarians and vet techs are dedicated to your dog or cat’s health.

Details

  • Requires appointmentAvailable
  • RestroomAvailable
  • Wheelchair accessible restroomAvailable

Location

Banfield Pet Hospital
1530 Garnet Ave, San Diego, CA
92109, United States

Hours

Reviews

3.6
123 reviews
5 stars
75
4 stars
3
3 stars
1
2 stars
7
1 star
37
  • ES
    Emily S
    Dec 28, 2025
    1.0
    There are certain jobs where you want someone to be confident and communicative and one of those roles is veterinarians. Our vet did not possess either of these qualities and it did not put us at ease. Interaction felt unprofessional, at one point commented that they almost forget they need to perform a physical checkup. Additionally, we specifically scheduled an in person exam because we know our cat can become anxious and we were told they could do the blood work with us there. They then went into the back office with him and came back a few minutes later saying they would not be able to do the blood work then and would need to keep him there. An hour later we receive a call saying our cat was too stressed and panicked to perform the tests. So in the end we scheduled in person, was told that wasn’t possible, then discovered an hour later they couldn’t handle the drop off situation they asked for. Felt like a waste of time and unneeded stress for our pet. I can appreciate that it’s a weekend and they may be short staffed but unfortunately due to the issues we experienced we do not feel comfortable coming back to this location.
  • AG
    Amy Gilmore
    Dec 26, 2025
    1.0
    I was initially a fan, but then a “glitch” occurred, and they stopped charging my card. I called to cancel my plan, and they easily processed the cancellation request for the past two months. They had all my information but didn’t make an effort to address it. Also, avoid purchasing the wellness plan, as they don’t mention that if you don’t need it, you must pay for the rest of the year. It’s just unfortunate. (This is just my opinion)
  • FC
    fernanda c.
    Dec 13, 2025
    1.0
    I had an awful experience with Banfield PB recently. There's a lady vet staff that will treat you with absolute dismissal, impatience, and arrogance. In short, my dog was left unattended for nearly 8 HOURS!! despite repeated calls from me stating that she could be at risk. She ended up passing the day after and it tears me apart to think she spent her last day in pain in a cage waiting to be assessed. On top of that, they will try to upsell you in every opportunity and make you use up your benefits as soon as possible so you can start paying out of pocket. I already submitted my complaints to Banfield directly. And mostly, from the bottom of my heart, I wish that no other dog goes through what my dog did at Banfield Pacific Beach. Don't bring your dogs here!
  • MA
    Marlon Ayala
    Nov 20, 2025
    5.0
    Overall just an amazing experience. They were so thoughtful and helpful with my dog Benji I couldn’t recommend them more. Everyone was so nice and professional.
  • KI
    Karen Ing
    Oct 23, 2025
    5.0
    The staff was very responsive to our need for help. Appointments were always given and the staff answered our questions. We have the optimum wellness plan and plan to continue using their services.

Frequently Asked Questions About Banfield Pet Hospital

Does Banfield provide emergency care services?

No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.

Can I get veterinary care online?

To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.