Brand Certified
Banfield Pet Hospital
3.9(277 reviews)
Certified by Banfield Pet Hospital • Mar 01, 2026
Business Details
3396 Murphy Canyon Rd, San Diego, CA
92123, United States
Certified by Banfield Pet Hospital • Mar 01, 2026
(858) 565-9780
Certified by Banfield Pet Hospital • Mar 01, 2026
https://www.banfield.com
Certified by Banfield Pet Hospital • Mar 01, 2026
About
Certified by Banfield Pet Hospital • Mar 01, 2026
VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® – San Diego provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Details
- Requires appointmentAvailable
Location
Certified by Banfield Pet Hospital • Mar 01, 2026
Hours
Certified by Banfield Pet Hospital • Mar 01, 2026
Reviews
3.9
277 reviews
5 stars
155
4 stars
41
3 stars
21
2 stars
14
1 star
46
What are people saying?
AI-generated from recent customer reviews
Staff Care
Many customers praised the staff for their kindness and attentiveness towards pets, highlighting positive experiences with specific veterinarians.
Communication Issues
Several reviews mentioned poor communication regarding appointment updates and test results, leading to frustration among pet owners.
Service Quality
Customers expressed dissatisfaction with the quality of care for serious health issues, indicating that some conditions were overlooked or misdiagnosed.
Pricing Concerns
There were complaints about high costs and upselling of unnecessary services, with some customers feeling misled about their wellness plans.
Mixed Experiences
While some customers had positive experiences, others reported significant issues, suggesting inconsistency in service quality.
- RBRebecca BasilioFeb 22, 20265.0I think Murphy Canyon Banfield is my favorite. Dr. Daniel loves and knows dachshunds and that makes a difference since they are prone to back problems. I wish she were there more than once a week!
- GGGenevieve GerbrachtFeb 10, 20261.0Took my 4 month old puppy in because she broke her foot. I can tell because there was an obvious deformity and I’ve worked as a tech in orthopedic clinics and radiology for over half my life. I splinted my pup’s leg in a spoon splint I shaped from a finger splint and had them take the X-rays. Later, I was charged full price for a splinting service using the EXACT splint I had made myself earlier in the day (feeling a little like fraud). I also have yet to receive copies of the X-rays we paid for though I have called FOUR times. They always have an excuse and say they’ll do it “later in the day”, but they are lying. I can’t even verify the x-rays were even done, but here we are $800 later…
- EBEmily BFeb 5, 20261.0I would give 0 stars if I could. I dropped my dog off by their recommendation so they could have time to run all tests and exams they needed on him instead of the 30 min exam where I can be there. The poor guy was terrified. Tell me why I had to keep calling them asking when I can pick him up and finally after 8 hours they told me he’s ready. When I got there they inform me they weren’t able to run any tests because he was so scared. I would have picked him up hours before if they had just told me. I’d rather them admit they can’t examine him then keep him there terrified for hours and then try to charge me for medicine. I told them I don’t want the meds as I don’t want to give them a dime. Everyone just kept saying to me “that’s how it goes sometimes” do not bring your pet to this unprofessional establishment. I’m just really sad for my dog and that I trusted them
- NCNicole ClayFeb 2, 20265.0The optimal wellness plan in the best thing at Banfield. I have save a lot of money with the insurance place and recommend to anyone.
- SBShera BeemDec 31, 20255.0I was insecure about my life with my pet wiggles has anxiety of abandonment and I couldn't let be by her self when she needs me the most. Vetac was awesome! And very helpful in letting me understand what need to be done. And vet Dr. Confirm that wiggles will be ok she will fall asleep then the dental cleaning will be done in no time. So both deserve a a+. Thanks to all the staff that got to meet wiggles. Banner vet hospital next to Walmart on Murphy Cannon.
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What types of veterinary services does Banfield Pet Hospital in San Diego offer?
Banfield Pet Hospital offers services including preventive care, vaccinations, dental care, parasite control, nutrition advice, spay/neuter surgery, microchipping, DNA testing, and end-of-life care.
Can I schedule an appointment online with Banfield Pet Hospital?
Yes, appointments can be scheduled online through Banfield's website or via their app for convenient booking.
Does Banfield provide emergency veterinary care?
No, Banfield Pet Hospital does not offer emergency services. However, they provide urgent care advice during hospital hours and can refer you to emergency hospitals or specialty providers if needed.
What is included in Banfield's Optimum Wellness Plan?
The Optimum Wellness Plan includes annual preventive care such as exams, vaccines, early diagnostics, nutrition consultations, dental care, and more with automatic yearly renewal options.
Does Banfield offer veterinary care online or remotely?
Yes, clients with Optimum Wellness Plans can access 24/7 remote general pet care advice through Vet Chat™ on the Banfield app for convenient pet care.
What are Banfield Pet Hospital's business hours in San Diego?
Banfield is open Monday through Saturday from 8:00 AM to 6:00 PM and Sunday from 8:00 AM to 5:00 PM. It is closed on specific holidays such as Thanksgiving and Christmas.
Is Banfield Pet Hospital accepting new patients in San Diego?
Yes, Banfield Pet Hospital in San Diego is currently accepting new pet patients.
Are there any pet supply stores near Banfield Pet Hospital where I can shop for pet products?
Yes, PetSmart is located nearby and offers pet supplies and services, which can be convenient to visit before or after your veterinary appointment.
What shopping centers or stores are close to Banfield Pet Hospital for additional errands?
Stonecrest Plaza shopping center and Dollar Tree are nearby, allowing you to run errands or shop conveniently around your visit to Banfield.
Are there any food or dining options near Banfield Pet Hospital?
Yes, nearby dining options include Panda Express for Chinese food and Rally's for fast food burgers, ideal for grabbing a meal during your visit to the area.
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