Business Details
About
VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - Harden Ranch provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more.
Details
- Requires appointmentAvailable
- RestroomAvailable
- Wheelchair accessible restroomAvailable
Location
Hours
Reviews
3.9
277 reviews
5 stars
175
4 stars
25
3 stars
12
2 stars
11
1 star
54
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, including rude staff, long wait times, and difficulty reaching the clinic by phone.
Veterinary Care
While some customers praised specific veterinarians for their care and expertise, others reported negative experiences, including misdiagnoses and lack of empathy.
Facility Management
Several reviews mentioned issues with appointment scheduling, long wait times, and a perceived focus on profit over pet care.
Positive Experiences
Despite the negative feedback, there were also many positive comments about the staff's friendliness and the quality of care provided to pets.
- AAAmoneyyDec 4, 20255.0Me and my husband took our baby brownie and she was nervous but the girl that helped us was so sweet and patient ! Thank you for everything
- VBVioletta BacciarelliDec 3, 20255.0My dog is Paralyzed and I am coming for physical therapy for him, cold red laser and swimming !!!It is absolutely amazing place to bring your dog if you need it.Prices are more then reasonable I just wished I would find out about this place much sooner!!! , like right after his surgery but better late than never!!!! Becky is absolutely amazing and love her job and animals she work with
- TDTerri DansbyNov 7, 20251.0Beware...don't let them put your pet to sleep. I took my cat in to have his teeth cleaned which later developed into him needing multiple teeth pulled. They put him to sleep. When I got him home i noticed he was having trouble breathing. I took him to the emergency hospital where they hooked him up to oxygen and ran tests. The texts showed his body was full of fluids in his lungs and around his heart. It was believed that he either vomited while under or the drainage didn't take place properly. The emergency hospital was unable to save my boy. I had been taking all of my cats there for years, but it seems that Banfield has started taking in too many pets at a time and are no longer capable of taking care of them like they should. I had a morning appointment but didn't get my cat back until closing time. Why is it the norm to have to drop your pet off each time? I will never take another one of my pets Banfield again
- RKRuss KyOct 26, 20251.0Not a good place for pets.
- EMErin MooreOct 13, 20255.0First time visit with my new fur baby everything went well and I felt confident in their ability to take care of her needs
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What services does Banfield Pet Hospital at Harden Ranch offer?
We provide quality health and wellness care including routine vaccinations, microchipping, dental and surgical care, preventive care, nutrition advice, parasite control, spay/neuter, end of life care, and DNA testing.
What are the hospital's regular operating hours?
We are open Monday and Tuesday from 8:00 AM to 7:00 PM, Wednesday through Saturday from 7:00 AM to 7:00 PM, and Sunday from 9:00 AM to 6:00 PM.
Does Banfield provide emergency care services?
No, we do not offer emergency care. However, during hospital hours you can call us for urgent care advice and referrals. For non-hospital hours, please contact your local emergency hospital.
How can I schedule an appointment at Banfield Pet Hospital?
Appointments can be scheduled online through our website or via the Banfield app. We require appointments for all visits.
What payment options are available for the Optimum Wellness Plan?
You can either pay in full at enrollment or spread the cost over 12 months with automatic monthly payments via checking, savings, or credit card.
Can I get veterinary care remotely through Banfield?
Yes, clients with Optimum Wellness Plans can receive 24/7 general pet care advice and triage support from a veterinarian via Vet Chat on the Banfield app.
Are there convenient places nearby Banfield Pet Hospital to visit before or after my appointment?
Yes, pet owners can visit Motiv K9 Fitness Therapy nearby for specialized pet fitness services or Harden Ranch Veterinary Hospital for additional veterinary care.
Where can I find support services near Banfield Pet Hospital in Salinas?
Nearby professional services include Protime Tax Service for financial needs and Michael P. Georgariou II, Attorney at Law for legal advice, which may be helpful during your visit.
What nearby health and wellness centers are close to Banfield Pet Hospital?
You can access North Salinas Physical Therapy and Harden Family Dentistry nearby for physical therapy and dental care, offering comprehensive health support in the area.
Does Banfield Pet Hospital offer any online scheduling options?
Yes, you can schedule appointments conveniently via our website or the Banfield app available on iOS and Android platforms.