Business Details
About
VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - Harden Ranch provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more.
Details
- Requires appointmentAvailable
- RestroomAvailable
- Wheelchair accessible restroomAvailable
Location
Hours
Reviews
3.9
275 reviews
5 stars
173
4 stars
25
3 stars
12
2 stars
11
1 star
54
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor experiences with the front desk staff, citing rudeness and unprofessional behavior.
Veterinary Care
While some customers praised the veterinarians for their care and expertise, others expressed dissatisfaction with the treatment and communication from specific vets.
Appointment Issues
Numerous reviews highlighted difficulties in scheduling appointments, including long wait times and unresponsive phone lines.
Boarding Experience
Mixed feedback on boarding services, with some customers reporting weight loss and inadequate care for their pets during stays.
Overall Satisfaction
Overall, customer satisfaction varied widely, with some praising the staff and services while others expressed frustration and disappointment.
- TDTerri DansbyNov 7, 20251.0Beware...don't let them put your pet to sleep. I took my cat in to have his teeth cleaned which later developed into him needing multiple teeth pulled. They put him to sleep. When I got him home i noticed he was having trouble breathing. I took him to the emergency hospital where they hooked him up to oxygen and ran tests. The texts showed his body was full of fluids in his lungs and around his heart. It was believed that he either vomited while under or the drainage didn't take place properly. The emergency hospital was unable to save my boy. I had been taking all of my cats there for years, but it seems that Banfield has started taking in too many pets at a time and are no longer capable of taking care of them like they should. I had a morning appointment but didn't get my cat back until closing time. Why is it the norm to have to drop your pet off each time? I will never take another one of my pets Banfield again
- RKRuss KyOct 26, 20251.0Not a good place for pets.
- EMErin MooreOct 13, 20255.0First time visit with my new fur baby everything went well and I felt confident in their ability to take care of her needs
- LElisa elkinOct 12, 20255.0Becky Lewis, K9 rehabilitation specialist, has helped our dog get strong and enjoy himself at the same time. She is an expert using the pool to strengthen our dog.
- KLKaylee LockardSep 26, 20252.0The desk staff and vet assistants were very kind when I went in to put down my baby, but the veterinarian herself was awful. I would leave one star if this review was solely for Dr. Brown. She made nasty comments about my dog outside the door while we waited for her, and I just wanted to let your facility know that your customers can hear her insensitive remarks through the walls. It made the experience so much worse knowing that I was being judged harshly by your vet staff because I supposedly did not spend enough time with my beloved pet once already at the facility. If Dr. Brown must know, We spent a beautiful day at home together before visiting your office, where the bright lights and unfamiliar smells stressed my senior pet. I did not want him to panic any longer so I hit the call button. Furthermore, if Dr. Brown wishes to speak negatively about a grieving client, maybe you could encourage her to find a room where the grieving client cannot hear her!
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What services does Banfield Pet Hospital at Harden Ranch offer?
We provide quality health and wellness care including routine vaccinations, microchipping, dental and surgical care, preventive care, nutrition advice, parasite control, spay/neuter, end of life care, and DNA testing.
What are the hospital's regular operating hours?
We are open Monday and Tuesday from 8:00 AM to 7:00 PM, Wednesday through Saturday from 7:00 AM to 7:00 PM, and Sunday from 9:00 AM to 6:00 PM.
Does Banfield provide emergency care services?
No, we do not offer emergency care. However, during hospital hours you can call us for urgent care advice and referrals. For non-hospital hours, please contact your local emergency hospital.
How can I schedule an appointment at Banfield Pet Hospital?
Appointments can be scheduled online through our website or via the Banfield app. We require appointments for all visits.
What payment options are available for the Optimum Wellness Plan?
You can either pay in full at enrollment or spread the cost over 12 months with automatic monthly payments via checking, savings, or credit card.
Can I get veterinary care remotely through Banfield?
Yes, clients with Optimum Wellness Plans can receive 24/7 general pet care advice and triage support from a veterinarian via Vet Chat on the Banfield app.
Are there convenient places nearby Banfield Pet Hospital to visit before or after my appointment?
Yes, pet owners can visit Motiv K9 Fitness Therapy nearby for specialized pet fitness services or Harden Ranch Veterinary Hospital for additional veterinary care.
Where can I find support services near Banfield Pet Hospital in Salinas?
Nearby professional services include Protime Tax Service for financial needs and Michael P. Georgariou II, Attorney at Law for legal advice, which may be helpful during your visit.
What nearby health and wellness centers are close to Banfield Pet Hospital?
You can access North Salinas Physical Therapy and Harden Family Dentistry nearby for physical therapy and dental care, offering comprehensive health support in the area.
Does Banfield Pet Hospital offer any online scheduling options?
Yes, you can schedule appointments conveniently via our website or the Banfield app available on iOS and Android platforms.