Petco

Reviews

• MJ

  Michael Jordan

  Mar 31, 2026
  4.0
  The staff here are very friendly, which always makes the visit pleasant. I also like that the store is smaller than most Petco locations, it makes it much easier to find what I need without walking all over the place. Even though it’s compact, they still carry a bit of everything. That said, the selection can be limited for certain items, so if you’re looking for something very specific, a larger location might be a better option.
• AM

  Anthony Markus

  Mar 13, 2026
  1.0
  Never coming back ★☆☆☆☆ This location would normally be a 4-star experience for me, but tonight it dropped to one star entirely because of a cashier named Autumn. The interaction started awkwardly when she asked for my phone number without explaining it was for the rewards program. When I didn’t respond right away, she repeated the request a second time in a tone that came off as if I hadn’t understood. Once she finally mentioned it was for rewards, I asked for the details before deciding whether to join. She briefly explained it while ringing me up. I declined, but a friend with me asked if she could repeat the information so he could understand it as well. Autumn refused and said, “That’s over. You don’t get to do that.” At that point I told her the response felt rude. Instead of de-escalating, Autumn actively escalated the situation, accusing me of being rude and turning what should have been a simple conversation into an argument. After spending around $300 in the store and having an otherwise great experience, that interaction completely soured the visit. She even went so far as to claim I had threatened her, which simply wasn’t true. The result? I canceled my plans to return, scrapped a follow-up visit, and even threw away a prescription I had intended to fill there. Because of this experience, I will not be returning. I’m currently at Banfield Pet Hospital and will be taking my business to PetSmart going forward. It’s disappointing when one employee’s behavior can undo an otherwise good experience. Management should take a serious look at how situations like this are handled, because one interaction like this is enough to permanently lose a customer.
• PR

  Pam Runyan

  Mar 7, 2026
  5.0
  Staff are always friendly and helpful. I always find the cat products I need when I go.
• CU

  Centrino Uno

  Feb 5, 2026
  5.0
  Good prices and friendly staff!
• LC

  Laurel Chavez

  Jan 30, 2026
  5.0
  Lewis is so happy to have his new piggy baby. He got one a few months ago, but then his sister demolished it. We tried to order another one a couple of times, but there were none in stock. This time it worked, and so he got a new one this week. And he is so happy!

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