Here at Incredible Pets, we are passionate about helping you find the right food and supplies to fit your pet’s needs and your family’s budget. Our priority is to guide shoppers to the products that are best for their pets, not the ones that are the trendiest or most expensive.
We are proud to offer a Picky Eater Guarantee, which allows you to try new food and exchange it cost-free and worry-free if it doesn’t work for your pet!
Incredible Pets is a family-owned business and has been serving the community since 1995. Our team is committed to learning the latest about pet care, products, and nutrition so we can provide expert advice you can trust.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.