South Sacramento Pet Hospital

4.2
578 reviews

About

Animal HospitalVeterinarianVeterinary PharmacyPet GroomerPet Boarding ServiceKennelPet Vet Care Centers
South Sacramento Pet Hospital is proud to serve clients and their pets across Sacramento, CA. From preventive care and routine wellness to surgery and dental care, our broad and varied service offering can meet all of your pet's health needs in one place. We care for Sacramento's companion animals and have developed a reputation over the years for quality, professional care with a compassionate touch. Our experienced Sacramento vet team is proud to live up to the standards of veterinary excellence laid out by the American Animal Hospital Association!

Details

  • RestroomAvailable
  • Wheelchair accessible entranceAvailable
  • Wheelchair accessible restroomAvailable

Location

South Sacramento Pet Hospital
5651 Franklin Blvd, Sacramento, CA
95824, United States

Hours

Reviews

4.2
578 reviews
5 stars
391
4 stars
61
3 stars
27
2 stars
20
1 star
79

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of experiences with customer service, ranging from attentive and caring staff to reports of rudeness and unprofessionalism.

Compassionate Care

Some customers praised the compassionate care provided by certain veterinarians, while others felt that the care was driven by profit rather than genuine concern for pets.

Wait Times

Many reviews highlighted long wait times, even with appointments, leading to frustration among customers.

Pricing Concerns

Several customers expressed dissatisfaction with pricing, feeling that services were overpriced or that they were charged for unnecessary tests.

Mixed Experiences

Overall, experiences varied widely, with some customers expressing satisfaction and loyalty, while others reported serious concerns about care and service.
  • SH
    Steve Herbold
    3 days ago
    5.0
    Very prompt & caring staff
  • J5
    Jusme! 5063
    5 days ago
    5.0
    A great first visit. Im happy!!!
  • JB
    Jacqueline Burnett
    Dec 19, 2025
    1.0
    I cannot recommend this veterinary hospital. My 12-year-old dog has severe arthritis and is in the final stage of his life. I brought him in specifically seeking pain management. Instead of addressing his documented condition, the veterinarian speculated about a possible tumor—with no symptoms, no signs, and no prior history—then refused to prescribe any pain medication unless I agreed to costly additional unwarranted testing. My dog had surgery at this same facility the year before with no indication any illnesses other than the removal of an abscess. I left this visit with no treatment, no relief for my dog, and no plan—after paying for the appointment. This is not the first issue. After a $2,300 surgery last year, I repeatedly requested anxiety medication that was never provided. Two months later, I was told I would need to pay for another exam just to get the prescription. At my most recent visit, I again requested anxiety medication and was again denied. This facility is more and about profits then it is for the actual care a pet owner's loved ones. I'm not sure if the necessary testing is just to get rich or for more cosmetic surgery for the veterinarian that we seen with her breast implants. This hospital does not listen to pet owners and appears to prioritize unnecessary visits and testing over compassionate care—especially for senior dogs. I will not return and have reported this facility to the California State Veterinary Medical Board.
  • NS
    Nichole Sims
    Dec 5, 2025
    5.0
    I love this vet! Always super honest and never upselling! Great team!
  • KA
    Kirstyn Alex
    Nov 12, 2025
    2.0
    I was hoping that this would be my new Vet for my cat, but the experience I've had doesn't give me confidence to go back so I will be looking elsewhere. It was convenient to make an appointment online but that was where the convenience ended. I took my cat in for an intake as well as some bloodwork. I was "forgotten about" in a waiting room for about 45 minutes, which they apologized for and compensated by giving me one of the services for free, which I appreciated. It goes downhill again though - they gave me a prescription at the visit and spelled my name wrong. When I asked if it would be a problem, the front desk just said to email them if it is and they would send a new one (why not just fix it then...not professional) but whatever, I just wanted to get out of there. After playing phone tag with the doctor to get the results of her tests, I did appreciate the doctor's break down of the results. She prescribed two new things, for which I never received the prescriptions. After another phonecall confirming my email address with them to get the prescriptions, I also asked for a copy of the lab results. I have not received either. This lack of follow up and professionalism has left a bad taste in my mouth and degrades the trust I had in this particular vet.

Frequently Asked Questions About South Sacramento Pet Hospital

What veterinary services does South Sacramento Pet Hospital offer?

South Sacramento Pet Hospital provides a broad range of pet health services including vaccinations, routine exams, dental care, surgery, internal medicine, emergency care, geriatric care, boarding, and diagnostic imaging.

What are the operating hours of South Sacramento Pet Hospital during weekdays?

The hospital is open Monday to Friday from 8:00 AM to 1:00 PM and again from 2:00 PM to 6:00 PM. It is closed on weekends.