Brand Certified
Banfield Pet Hospital
4.2(288 reviews)
Certified by Banfield Pet Hospital • Mar 01, 2026
Business Details
1738 Watt Ave, Sacramento, CA
95825, United States
Certified by Banfield Pet Hospital • Mar 01, 2026
(916) 974-7332
Certified by Banfield Pet Hospital • Mar 01, 2026
https://www.banfield.com
Certified by Banfield Pet Hospital • Mar 01, 2026
About
Certified by Banfield Pet Hospital • Mar 01, 2026
VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - Sacramento C provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Details
- Requires appointmentAvailable
Location
Certified by Banfield Pet Hospital • Mar 01, 2026
Hours
Certified by Banfield Pet Hospital • Mar 01, 2026
Reviews
4.2
288 reviews
5 stars
196
4 stars
35
3 stars
13
2 stars
8
1 star
36
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Many customers praised the staff for being kind, helpful, and compassionate towards their pets.
Communication Issues
Numerous reviews highlighted poor communication regarding appointments, services, and prescription refills, leading to frustration among pet owners.
Wait Times
Several customers expressed dissatisfaction with long wait times for appointments and services, often exceeding expected durations.
Pricing Concerns
Customers frequently mentioned high costs and lack of transparency regarding additional fees, leading to feelings of being overcharged.
Mixed Experiences
While some customers had positive experiences, others reported severe dissatisfaction, indicating inconsistency in service quality.
- IIIsabellaFeb 1, 20261.0This was my first visit at Banfield. Horrible experience, I DO NOT recommend. Took my cat in for IV fluids and was told by the vet tech, Ivy, that it would only take 15 minutes and I ended up waiting 3 hours. After 3 hours the vet came out to confirm if I wanted the IV fluids done. It took the another hour to give me my cat. I paid $270 for a full blood test, and when I checked out they had “forgot” to give me the blood results. When I asked for the paperwork, the response was “oh, do you want them? We didn’t know you wanted them?” I never even saw the vet, no one went over the results with me. It took 3 different staff members another 30 minutes just to find the paperwork. I ended up getting charged $405 for a vet visit and I never even saw the vet. I wonder if my pet was even looked at when he was taken to the back. I paid for IV fluids and when my cat was discharged he looked even more dehydrated than when I brought him in and was very distressed. Overall it was a horrible experience and I do not recommend bringing your pet here and on top it’s very over priced.
- LTLaura TarnowskiSep 15, 20255.0Listen to me and worked with me for my aminals
- LBLynne BertolinoSep 11, 20255.0Staff is always great, kind, and helpful
- JMJana MatsonApr 5, 20225.0We've been bringing our dogs here for over 15 years and always had good experiences. The wellness plans are great and the staff always tries to provide the best services.
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What types of veterinary services does Banfield Pet Hospital in Sacramento offer?
Banfield offers comprehensive veterinary services including preventive care, vaccinations, dental care, parasite control, nutrition advice, spay/neuter services, microchipping, DNA testing, and end-of-life care.
Does Banfield Pet Hospital provide emergency care for pets?
No, Banfield does not provide emergency care, but during hospital hours you can call for urgent care advice and referrals. After hours, please contact your local emergency hospital.
What is an Optimum Wellness Plan at Banfield Pet Hospital?
An Optimum Wellness Plan provides annual preventive care including exams, vaccines, diagnostics, nutrition consultations, dental care, and more. It is not insurance but offers discounts on treatments.
How can I schedule an appointment with Banfield Pet Hospital?
Appointments can be scheduled online through Banfield's website or app. They offer in-room visits, drop-off appointments, and virtual visits for Optimum Wellness Plan members.
What are the hours of operation for Banfield Pet Hospital in Sacramento?
Banfield is open Monday to Saturday from 8:00 AM to 6:00 PM and Sunday from 9:00 AM to 5:00 PM. They are closed on certain holidays like Thanksgiving and Christmas.
Does Banfield offer veterinary care online?
Yes, Banfield clients with Optimum Wellness Plans can access 24/7 remote pet care advice and triage support via Vet Chat™ on the Banfield app.
Are appointments required to visit Banfield Pet Hospital?
Yes, appointments are required to ensure appropriate pet care and management of hospital visits.
What nearby places can I visit when coming to Banfield Pet Hospital at 1738 Watt Ave?
Nearby places include PetSmart for pet supplies, Smart and Final Extra for groceries, and A Perfect Cup coffee shop to enjoy a drink before or after your visit.
How can I get pet supplies when visiting Banfield Pet Hospital?
You can visit PetSmart nearby, which offers pet supplies and services, making it convenient to shop for your pet's needs along with veterinary care.
Are there nearby services for financial or banking needs when visiting Banfield Pet Hospital?
Yes, Coinme, The Exchange Network ATMs, Western Union money transfer, and Citibank are nearby, making it easy to handle financial errands during your visit.
Brand Certified Facts from Banfield Pet Hospital
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