Business Details
About
VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - South Sacramento provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Details
- Requires appointmentAvailable
Location
Hours
Reviews
4.1
229 reviews
5 stars
141
4 stars
38
3 stars
17
2 stars
6
1 star
27
What are people saying?
AI-generated from recent customer reviews
Staff Care
Many customers praised the staff for being friendly, helpful, and caring towards their pets.
Communication Issues
Several reviews highlighted problems with communication, including unclear explanations of treatments and long wait times for responses.
Cost Concerns
Numerous customers expressed dissatisfaction with pricing, feeling that services were overpriced and that unnecessary treatments were recommended.
Mixed Experiences
While some customers had positive experiences, others reported significant issues, including poor customer service and lack of proper care.
Facility Operations
Customers noted issues with appointment scheduling, wait times, and inconsistent hours of operation.
- 1N1 NephthysOct 30, 20254.0Had a minor emergency they were immediately helpful and ready to take charge. Thank you Lindsey for making Guinness and myself feel cared for.
- CMChristine MasonOct 30, 20255.0My experience was good. Staff was friendly and helpful.
- KAKim Miller AustinOct 4, 20254.0They are so kind with my furbaby , I just wish they were closer to my home
- BHBarnell HuffSep 11, 20255.0Very very knowledgeable, experience, veterinary assistance in veterinarians and this department appreciate you your hard work and protecting my puppy Malia
- JAJennie AragonSep 10, 20255.0Although the staff is awesome the doctors are even better but they get a head of themselfs by deciding what you should do for your furry live regardless of cost. but my babies luv them.
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
Does Banfield Pet Hospital provide emergency care services?
No, Banfield Pet Hospital does not provide emergency care services. However, during hospital hours, you can call them for urgent care advice and referrals. For emergencies outside hospital hours, please contact your local emergency hospital.
Can I access veterinary care online through Banfield?
Yes, Banfield clients with Optimum Wellness Plans® can get remote general pet care advice and triage support 24/7 via Vet Chat™ on the Banfield app.
What preventive pet health care services are offered at Banfield Pet Hospital?
Banfield provides preventive care including vaccinations, dental care, parasite control, nutritional and behavioral counseling, and comprehensive examinations.
What is included in Banfield’s Optimum Wellness Plan?
The plan covers annual preventive care such as head-to-tail exams, vaccines, early diagnostics, nutrition consultations, and dental care. It automatically renews every 12 months unless paid in full at enrollment. It is not insurance but offers discounts on treatments.
How can I pay for an Optimum Wellness Plan at Banfield?
You can pay monthly via automatic withdrawals from a bank account or credit card, or pay the full amount upfront to cover the entire annual agreement.
What types of appointments does Banfield Pet Hospital offer?
They offer in-room appointments where you stay with your pet, drop-off appointments with notification at pickup, and virtual visits for Optimum Wellness Plan clients.
What are Banfield Pet Hospital's hours of operation?
Banfield Pet Hospital is open Monday through Saturday from 8:00 AM to 5:00 PM and closed on Sundays and public holidays.
Which nearby pet-related stores can I visit when coming to Banfield Pet Hospital?
You can visit PetSmart nearby for pet supplies and other pet services, conveniently located near Banfield Pet Hospital on Florin Rd.
Are there dining options close to Banfield Pet Hospital for a meal before or after your visit?
Yes, nearby you will find several restaurants including McDonald's, Panda Express, No 1 Buffet, Side Burn BBQ and Brew, Fire Wings Florin Rd., and Dickey's Barbecue Pit for a variety of meal choices.
How can visitors reach Banfield Pet Hospital via transit or nearby services?
While specific transit stations are not listed, nearby landmarks such as UPS Access Point, Bank of America ATM, and local retailers on Florin Rd. can help orient and guide you to Banfield Pet Hospital's location at 6081 Florin Rd, Sacramento.