Banfield Pet Hospital

Reviews

• TS

  Terrance Shaw

  Apr 24, 2026
  5.0
  They take care of my little lola so good thank you
• SB

  Samantha Burleson

  Apr 22, 2026
  5.0
  The sweetest staff! I go out of my way to this location for the warm and caring staff. Always a great experience.
• CF

  Chanel Faaoso

  Apr 1, 2026
  5.0
  My pets always receive great care at this location. The staff are friendly, communicate well, and provide updates. Most importantly, they have always treated my pets with kindness and great care.
• DB

  Danielle Bader

  Mar 20, 2026
  2.0
  I've been taking my cat here for a year, and usually everyone is extremely friendly. Today, however, their employee Morgan was very rude. I came in to buy my cat's prescription food. I waited in line for awhile as the person in front of me had a lot of questions. That's expected and not a problem. Morgan came out to talk to that person before snapping at me that technically they had closed 17 minutes ago, so I was lucky that someone was there to let me in. It was 6:05 when I walked in and the doors were unlocked. The posted hours are until 7,but I guess they were trying to close early. This location closes early frequently, but they've never treated me like I was stupid for not knowing that until now. I can easily go to another Banfield if customers are an annoyance.
• PM

  Parker Maser

  Feb 12, 2026
  1.0
  Just so people know this is somthing we had to learn. My cat has been to my regular vet up in Auburn KOA for anyone wondering. I live in Rocklin. I was going to auburn because they were cheaper in price I didnt mind the tad bit of drive they were recommended to me when I got her from a coworker. Any ways im in the hospital this week for seizure assessment and so my mom was at my apartment to take care of my cat. My dad recommended banfield this time because that what he uses for his cat. Now what I learned was he put it under my name but becuase I wasn't there it didnt count. Needed to make aure my mom did find a tapeworm so my baby could get treated fast, But because my cat hasn't been to their facility she wasn't allow I think that should be included in the questions before you book. They want all your pets info not really yours. Why does it matter if I can be added to the account later? They had an appointment for today but now has to be moved to sunday just created much more of a headache for my mom and my poor cat already stressed that Im not home. Her names Selina Bat.

Frequently Asked Questions About Banfield Pet Hospital