Petco

4.3
352 reviews

About

Pet StorePet supply storePetco
Visit your Rolling Hills Estates Pet Store located at 22 Penisula Center for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
22 Penisula Center, Rolling Hills Estates, CA
90274, United States

Hours

Reviews

4.3
344 reviews
5 stars
220
4 stars
62
3 stars
21
2 stars
13
1 star
28

What are people saying?

AI-generated from recent customer reviews

Staff Friendliness

Many customers praised the staff for being friendly, helpful, and knowledgeable about products.

Customer Service Issues

Several reviews highlighted poor customer service experiences, including rude interactions and lack of assistance.

Grooming Services

Mixed feedback on grooming services, with some customers satisfied while others reported poor experiences.

Product Availability

Customers noted that the store often runs out of specific items, particularly cat food, leading to frustration.

Store Cleanliness

The store is generally described as clean and well-organized, contributing positively to the shopping experience.
  • YH
    Yvette Hildebrand
    Jan 2, 2026
    5.0
    This is my go to location. The staff here are all very kind helpful especially a worker by the name of Manny. Each time I've been there he seems to be working also and everytime goes above and beyond. He's taken the time to share helpful information when I came in w a new puppy and I was obviously lost when it came to what I needed to purchase. I had my rambunctious impatient 8 year old with me a couple of times and Manny took the time to speak and joke with my son. Made sense when we learned he has Many Animals he cares for when not working hard. Management I hope you value and recognize this exceptional asset to your company. Thanks again Manny!
  • CC
    chelle
    Jan 1, 2026
    5.0
    We got the best help from Travis! He assisted us in finding top quality food for both our dog and cats. He was extremely knowledgeable and patient with all our questions and needs. Definitely making this our go-to location since they have everything we need.
  • CC
    Charline
    Dec 13, 2025
    1.0
    I was in store shopping today, trying to snag the buy one get two free deal, when I saw an older man in a Petco uniform, his name tag said rick, talking down to another female employee. I overheard their conversation and he was saying that she isn’t hitting her numbers, I could see she was becoming visibly upset. I even felt uncomfortable. He asked her what she’d change, and she said she does her best. It’s really disheartening to see someone in a higher position talk down to their employees. Especially a conversation that should’ve happened in private.
  • NH
    Norman Harris
    Nov 19, 2025
    5.0
    Great selection of cat toys. Summer was dragging the wand around like she just made a big catch!
  • RN
    Rebekah Neiman
    Oct 2, 2025
    5.0
    The staff is super friendly and knowledgeable. Our pups love going to the grooming team, especially Aleena and Jessica. Definitely our preferred Petco!

Frequently Asked Questions About Petco

Does the Petco Rolling Hills Estates location have a vet hospital?

Yes, Petco Rolling Hills Estates has a full-service vet hospital.

Does Petco Rolling Hills Estates offer vaccinations?

Yes, Petco Rolling Hills Estates provides vaccinations.