Staff Attitude
The staff is consistently described as friendly, caring, and attentive to both pets and their owners.
Service Quality
Many customers praised the thoroughness and professionalism of the veterinarians and staff, highlighting their compassionate care.
Scheduling Issues
Several reviews mentioned problems with appointment scheduling and long wait times, indicating a need for better management.
Pricing Concerns
Some customers expressed dissatisfaction with the high costs of services and medications, feeling they were overcharged.
Mixed Experiences
While many reviews are positive, there are notable negative experiences related to specific staff members and prescription errors.