Petco

4.3
1278 reviews

About

Pet StorePet supply storePetco
Visit your Riverside Pet Store located at 2630 Canyon Springs Pkwy for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
2630 Canyon Springs Pkwy, Riverside, CA
92507-0922, United States

Hours

Reviews

4.3
1,269 reviews
5 stars
773
4 stars
275
3 stars
115
2 stars
49
1 star
57

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff is mixed; while some customers praised friendly and helpful employees, others reported rude behavior and poor service experiences.

Store Condition

Several reviews mentioned the store being disorganized, with shelves often out of stock and a messy appearance.

Grooming Services

Grooming services received positive remarks, with specific staff members highlighted for their excellent work.

Product Availability

Customers frequently noted issues with stock levels, particularly for specific pet food and supplies.

Online Order Issues

There were complaints regarding online order fulfillment, including missing items and poor communication during pickup.
  • AB
    A B
    Dec 31, 2025
    2.0
    Meh. Many Petcos are snobby, at best openly snotty; can't recall exactly the cashiers at this location but it's not a friendly environment. Not that someone really wants them to get that with them but they don't want to be treated like a stranger. Go to a pet store where people are positive and happy. Being treated like a stranger happens a lot in this area but as in pet stores PetSmart and indy shops, are more productive and inclusive. Trying not to think about the east coast, it can be looked up, we don't go to any Petco often and only ones that act with warmth and helpfulness. Something about the vibe in this shopping center and Store is not a warm fuzzy for a furry family. Some Petco's have great training but we will never use their grooming facilities, even if one of those locations were friendly. Make sure they don't use mechanical dryers. Carelessness and love for animals does not mix. Never forgot about that sweet baby, he will be remembered. There are some good Petcos but it's not interpretable that they truly care not about animals but living creatures who can't speak for themselves. I also say RIP Brigitte. Could speak French to these guys and they wouldn't understand me. No math equation.
  • HH
    Hugo Hernandez
    Dec 14, 2025
    5.0
    Lo mejor para mi Max Hernandez
  • FB
    Fadila Brunson
    Dec 4, 2025
    4.0
    My daughter gets her Lucy groomed here...Lucy loves it and the staff is amazing n does a great job.
  • PB
    PEGGY BROWN
    Nov 24, 2025
    5.0
    Great staff and Ziva's groomer, Ashley, is incredible.
  • JA
    Jason Ax
    Nov 20, 2025
    3.0
    They're usually out of stock of reptile food or their meal worms are old and half dead. It is also hard to find a person to help you and there is usually one person working the checkout.

Frequently Asked Questions About Petco

Does the Petco Moreno Valley location have a vet hospital?

No, Petco Moreno Valley does not have a full-service vet hospital.

Does Petco Moreno Valley offer vaccinations?

Yes, Petco Moreno Valley provides vaccinations.