Visit your Riverside Pet Store located at 2630 Canyon Springs Pkwy for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.
Feedback on customer service is mixed; while some customers praised friendly and helpful staff, others reported rude behavior and poor service experiences.
Store Condition
Several reviews highlighted issues with store cleanliness and organization, including disheveled shelves and a lack of available staff to assist customers.
Product Availability
Customers noted a good selection of pet supplies, but there were complaints about stock shortages and difficulties finding specific items.
Grooming Services
Grooming services received positive feedback, with specific praise for staff members who provided attentive and caring service.
Online Ordering Issues
Customers experienced problems with online orders, including delays and issues with promotions not being honored.
JA
Jason Ax
4 days ago
3.0
They're usually out of stock of reptile food or their meal worms are old and half dead.
It is also hard to find a person to help you and there is usually one person working the checkout.
LH
Larry H
Oct 26, 2025
1.0
had multiple bad experiences with the employee mason. he is always rude and has a bad attitude. acts like everything is an inconvenience and rolled his eyes at me today 10/26 for a simple request. ruining the customer experience every time, i will not be back.
DD
D
Oct 22, 2025
3.0
It seemed like a slow time of day, I went in approx 5:45pm to the Riverside location. The entrance Halloween setup/display is very dismal. Almost no items left, items on the floor, looks sad an unorganized. This was not the only section that required attention. Dog clothing was still in boxes on the floor waiting to be hung, and the items that were hung were not in order and messy. This is a small store and feels crowded with little space for walking around isles in some areas. The cashier was very polite and upbeat. She made the checkout easy even though her register was taking a ridiculous amount of time to load each new item she input. I do not frequent this location and I’m hoping this was just a “bad day” or maybe they were short staffed.
AT
Ana Katrina T
Oct 19, 2025
5.0
People are always helpful. Clean, organized place with helpful thoughtful employees who are more than willing to help a customer.
Thanks!
AO
Alexa Os
Oct 14, 2025
2.0
I’m giving this place two stars because there’s a chinchilla there who seems very sad and lonely, and the store members told me they can’t let anyone pet it or handle it unless that person is planning to buy it. Surely not the employees fault, likely corporate policy but very sad :( if anyone needs a chinchilla!!
Does the Petco Moreno Valley location have a vet hospital?
No, Petco Moreno Valley does not have a full-service vet hospital.
Does Petco Moreno Valley offer vaccinations?
Yes, Petco Moreno Valley provides vaccinations.
Does Petco Moreno Valley offer curbside pickup?
Yes, curbside pickup is available at Petco Moreno Valley. All of our products that are eligible for store pickup will show this option on the product's detail page.
How much are hamsters and guinea pigs at Moreno Valley Petco?
Hamster and guinea pig prices vary by location. Call your Moreno Valley Petco at 9516978060 to check for pricing and availabilty in your store. Or visit ourcompanion animal website for more information on small companion animals.
Does Petco Moreno Valley sell dogs?
No, Moreno Valley Petco does not sell dogs or cats. However, with the Petco Love program partnered with local animal welfare organizations, you have the opportunity to meet dogs and cats available for adoption at your neighborhood Petco store.
Where is the Petco store located in Moreno Valley?
The Petco store is located at 2630 Canyon Springs Pkwy, Riverside, CA 92507-0922.
What are the store hours for Petco Moreno Valley?
Petco Moreno Valley is open Monday to Saturday from 9:00 AM to 9:00 PM, and Sundays from 10:00 AM to 7:00 PM.
Does Petco Moreno Valley offer pet vaccinations?
Yes, Petco Moreno Valley provides vaccinations for pets.
Can I pick up my Petco order curbside at the Moreno Valley location?
Yes, curbside pickup is available for eligible products at Petco Moreno Valley.
Does the Moreno Valley Petco sell dogs or cats?
No, Petco Moreno Valley does not sell dogs or cats. Instead, you can meet pets available for adoption through the Petco Love program at the store.
Is same-day delivery available at Petco Moreno Valley?
Yes, Petco Moreno Valley offers same-day delivery for certain products.
What payment methods are accepted at Petco Moreno Valley?
Petco Moreno Valley accepts credit cards, debit cards, and mobile NFC payments; cash is not required.
Are there grooming services nearby Petco Moreno Valley?
Yes, Petco Grooming is located nearby and offers pet grooming and training services.
Where can I get pet vaccinations close to Petco Moreno Valley?
You can visit the Vetco Vaccination Clinic and VETCO Vaccination Clinic at PETCO nearby for pet vaccination services.
What other retail stores are near Petco Moreno Valley for a combined shopping trip?
Nearby retail stores include Justice, Sephora, JOANN Fabrics and Crafts, Carter's, and Nordstrom Rack at Canyon Springs Marketplace, offering a variety of clothing, beauty, and craft supplies.