Brand Certified
Banfield Pet Hospital
4.0(177 reviews)
Certified by Banfield Pet Hospital • Mar 01, 2026
Business Details
2828 Campus Pkwy, Riverside, CA
92507, United States
Certified by Banfield Pet Hospital • Mar 01, 2026
(951) 656-0863
Certified by Banfield Pet Hospital • Mar 01, 2026
https://www.banfield.com
Certified by Banfield Pet Hospital • Mar 01, 2026
About
Certified by Banfield Pet Hospital • Mar 01, 2026
VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - Riverside provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Details
- Requires appointmentAvailable
Location
Certified by Banfield Pet Hospital • Mar 01, 2026
Hours
Certified by Banfield Pet Hospital • Mar 01, 2026
Reviews
4.0
177 reviews
5 stars
109
4 stars
26
3 stars
7
2 stars
5
1 star
30
What are people saying?
AI-generated from recent customer reviews
Staff Care
Many customers praised the staff for their warmth, professionalism, and genuine care for pets.
Service Delays
Several reviews highlighted long wait times for appointments and checkouts, indicating issues with staffing and organization.
Pricing Concerns
Numerous customers expressed dissatisfaction with high prices and perceived overcharging for services.
Mixed Experiences
While many customers had positive experiences, there were significant complaints about misdiagnoses and lack of urgent care for sick pets.
- GDGabrielle “Gabby” DwyerFeb 21, 20265.0After almost losing faith in the company due to past experiences elsewhere, the team at Banfield Pet Hospital - Riverside completely restored my trust — and then exceeded it. From the moment we walk through the doors, the level of warmth, professionalism, and genuine care is undeniable. Angel at the front desk sets the tone with kindness and efficiency. The technicians, Jessica and Rebekah, are attentive, gentle, and incredibly thorough. They treat my babygirl Sunshine and my newly adopted babyboy Max as if they were their own. Dr. George and Dr. Sylveria are exceptional. They are not only knowledgeable and sharp, but deeply compassionate. They take their time to explain everything clearly, answer every question with patience, and ensure I feel confident and informed in every decision regarding my pets’ care. I never feel rushed. I always feel heard. What truly sets this team apart is their impeccable bedside manner. Every interaction reflects integrity, empathy, and excellence. They have created an environment where trust comes naturally — and as a pet parent, that means everything. Banfield Riverside is, without question, at the very top of my list. This is an extraordinary group of professionals who genuinely care, and it shows in every detail of what they do.
- APalice pradoJan 8, 20265.0Very friendly and informative. I’m very satisfied with my first experience with them and will recommend them to others.
- SRSandra RothNov 19, 20255.0The doctors and assistants take their time with my pet. And they are so nice and patient with my dog Harper and cat chance
- RVRosemarie Von VainNov 19, 20255.0Our first appointment was a great experience. Eugene had just turned 8 weeks. This was our first time at to the center. Extremely informative, patience, and caring. We have absolute confidence in our return visits!
- EREdwin RuizOct 3, 20254.0She’s a handful but they try their best to work with her.
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What services does Banfield Pet Hospital in Riverside offer?
Banfield Pet Hospital in Riverside offers comprehensive pet health and wellness services including vaccinations, dental care, parasite control, nutritional and behavioral counseling, microchipping, spay/neuter, DNA tests, and end-of-life care.
What are the operating hours of Banfield Pet Hospital in Riverside?
Banfield Pet Hospital is open Monday through Saturday from 8:00 AM to 6:00 PM, and Sunday from 8:00 AM to 5:00 PM. The hospital is closed on certain holidays such as Thanksgiving, Christmas, and New Year's Day.
Does Banfield Pet Hospital provide emergency care?
No, Banfield does not provide emergency care services. However, during hospital hours, you can call for urgent care advice and referrals. For emergencies outside hospital hours, please contact your local emergency hospital.
Can I receive veterinary care from Banfield Pet Hospital online?
Yes, clients with Optimum Wellness Plans can access 24/7 remote general pet care advice and triage support through Vet Chat™ on the Banfield app.
What is an Optimum Wellness Plan at Banfield?
An Optimum Wellness Plan provides annual preventive care including head-to-tail exams, vaccines, early diagnostics, nutrition consultations, dental care, and more. It automatically renews annually unless paid in full at enrollment.
How can I schedule an appointment at Banfield Pet Hospital Riverside?
You can schedule an appointment online via Banfield's website or app, or by calling their main phone number at +1 951-656-0863.
Are appointments required to visit Banfield Pet Hospital in Riverside?
Yes, Banfield requires appointments for pet care visits to ensure quality attention and service.
What nearby pet care facilities can I visit along with Banfield Pet Hospital?
PetSmart, located nearby, offers pet grooming and a pet store, allowing you to conveniently handle grooming and shopping needs during your visit.
What dining options are near Banfield Pet Hospital in Riverside?
You can find several dining options near Banfield including Chick-fil-A, Casa Tacos, Pho Ha, Subway, McDonald's, Wienerschnitzel, and Starbucks for a variety of fast food and restaurant choices.
What financial services and ATMs are available near Banfield Pet Hospital?
Nearby you can access Wells Fargo ATM, LibertyX Bitcoin ATM, and Altura Credit Union for convenient banking and financial services while visiting the area.
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