Petco

4.4
944 reviews

About

Pet StorePet supply storePetco
Visit your Riverbank Pet Store located at 2341 Claribel Rd for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
2341 Claribel Rd, Riverbank, CA
95367-9474, United States

Hours

Reviews

4.3
933 reviews
5 stars
586
4 stars
216
3 stars
56
2 stars
21
1 star
54

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting positive experiences during their visits.

Grooming Issues

Several reviews mentioned poor grooming experiences, including long wait times and dissatisfaction with the results.

Store Cleanliness

The store was frequently described as clean and well-organized, although some customers reported issues with stock and cleanliness.

Product Availability

Customers appreciated the wide variety of products available, though some noted specific items were out of stock.

Checkout Experience

Mixed feedback on the checkout process, with some customers experiencing delays and others reporting quick service.
  • DD
    diane
    Jan 2, 2026
    5.0
    Took my baby to get her nails trimmed and the young gal did really great with my Stella Bella.
  • TG
    Tracie Gonzales
    Dec 28, 2025
    5.0
    Large assortment of availability, very helpful and polite staff.
  • SN
    sharon nardello
    Dec 18, 2025
    5.0
    We named him Skittles!
  • GC
    Gayla Covey
    Dec 15, 2025
    5.0
    Wonderful customer service during check out.
  • LC
    Ligia Coffing
    Nov 21, 2025
    1.0
    My parents received the worse customer service at this Petco location. My parent scheduled a poppy grooming appointment for their 5 months old poppy. (first visit). they had an appointment at 11:00 on 11/20/25. My parents got worry around 3:00pm trying to call for an update. No update, so they went to the store to check on Bruno, and they kept saying 30 more minutes. Wendy the team member at Petco went to get Bruno at 4:10pm to then started his session. Bruno was, we don't know where for 5 hours then Wendy started cutting his hair at 4:30pm. Wendy returned Bruno at 5:18pm. BTW, bruno is a 5 pound little poppy. She then charged them $82.00 after they were quote $52. My parents are elderly 70 years old, with a fix income. They lost their beloved dog, Toffy 2 mouths ago. My sisters and I got them Bruno because they missed Toffy so much. Bruno has brought them love and laughter. This is abuse and discriminations. I am filling a formal complaint to corporate and the business bureau and contacting the store to make sure this doesn't happened to anyone else.

Frequently Asked Questions About Petco

Does the Petco Riverbank location have a vet hospital?

Yes, Petco Riverbank has a full-service vet hospital.

Does Petco Riverbank offer vaccinations?

Yes, Petco Riverbank provides vaccinations.