Business Details
About
Pet StorePet supply store
Visit your Riverbank Pet Store located at 2341 Claribel Rd for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.3
927 reviews
5 stars
580
4 stars
216
3 stars
56
2 stars
21
1 star
54
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, highlighting their willingness to assist and provide excellent service.
Store Cleanliness
The store is generally reported as clean and organized, although some customers noted instances of it being dirty or poorly stocked.
Grooming Issues
Several reviews mentioned dissatisfaction with grooming services, citing unprofessional behavior and poor results.
Product Availability
Customers appreciated the wide variety of pet supplies available, though some expressed frustration over specific items being out of stock.
Checkout Experience
While many found the checkout process quick and efficient, there were complaints about long waits and issues with the register system.
- LCLigia Coffing3 days ago1.0My parents received the worse customer service at this Petco location. My parent scheduled a poppy grooming appointment for their 5 months old poppy. (first visit). they had an appointment at 11:00 on 11/20/25. My parents got worry around 3:00pm trying to call for an update. No update, so they went to the store to check on Bruno, and they kept saying 30 more minutes. Wendy the team member at Petco went to get Bruno at 4:10pm to then started his session. Bruno was, we don't know where for 5 hours then Wendy started cutting his hair at 4:30pm. Wendy returned Bruno at 5:18pm. BTW, bruno is a 5 pound little poppy. She then charged them $82.00 after they were quote $52. My parents are elderly 70 years old, with a fix income. They lost their beloved dog, Toffy 2 mouths ago. My sisters and I got them Bruno because they missed Toffy so much. Bruno has brought them love and laughter. This is abuse and discriminations. I am filling a formal complaint to corporate and the business bureau and contacting the store to make sure this doesn't happened to anyone else.
- ASAudra SwankNov 11, 20255.0Love the store it's always clean it's easy to find what I need and when I can't the staffs always friendly and helpful
- IAIris AndrewsNov 2, 20252.0It was okay no one asked if we needed help and the girl that checked us out felt like we were bothering her.
- ARAnita RileyOct 24, 20255.0I shop frequently at the Riverbank PETCO. Typically, I order and pay online. My order is shopped and bagged. Pickup a breeze!
- SASHERRI “Gypsy” ALFORDOct 19, 20255.0They have a great selection of freeze dried food and they always seem to have a sale on pet clothing. They are a little expensive but, my girl is worth it. They didn't have my regular Freeze dried food so I bought a different one. My girls didn't seem to like it.
Frequently Asked Questions About Petco
Does the Petco Riverbank location have a vet hospital?
Yes, Petco Riverbank has a full-service vet hospital.
Does Petco Riverbank offer vaccinations?
Yes, Petco Riverbank provides vaccinations.
Does Petco Riverbank offer curbside pickup?
Yes, curbside pickup is available at Petco Riverbank. All of our products that are eligible for store pickup will show this option on the product's detail page.
How much are hamsters and guinea pigs at Riverbank Petco?
Hamster and guinea pig prices vary by location. Call your Riverbank Petco at 2098631384 to check for pricing and availabilty in your store. Or visit ourcompanion animal website for more information on small companion animals.
Does Petco Riverbank sell dogs?
No, Riverbank Petco does not sell dogs or cats. However, with the Petco Love program partnered with local animal welfare organizations, you have the opportunity to meet dogs and cats available for adoption at your neighborhood Petco store.
Where is the Petco store located in Riverbank?
The Petco store is located at 2341 Claribel Rd, Riverbank, CA 95367-9474.
What are the operating hours of Petco Riverbank?
Petco Riverbank is open from 9:00 AM to 9:00 PM Monday through Saturday, and from 9:00 AM to 8:00 PM on Sunday.
Does Petco Riverbank offer veterinary services?
Yes, Petco Riverbank has a full-service vet hospital offering various veterinary services including vaccinations.
Can I get curbside pickup or same-day delivery at Petco Riverbank?
Yes, Petco Riverbank offers both curbside pickup and same-day delivery for eligible products.
Does Petco Riverbank sell dogs or cats?
No, Petco Riverbank does not sell dogs or cats. However, through the Petco Love program, customers can meet dogs and cats available for adoption at the store.
How can I check pricing and availability for small companion animals like hamsters or guinea pigs?
You can call Petco Riverbank at 209-863-1384 or visit the companion animal website for pricing and availability details.
What payment methods does Petco Riverbank accept?
Petco Riverbank accepts debit cards, credit cards, and mobile NFC payments. They do not require cash only payments.
Is Petco Riverbank wheelchair accessible?
Yes, Petco Riverbank has wheelchair accessible parking, entrance, and restrooms to accommodate customers with disabilities.
What nearby shopping centers or stores can I visit before or after shopping at Petco Riverbank?
You can visit nearby places like Crossroads Shopping Center, Kohl's, Target Store Riverbank, Best Buy, and Burlington for additional shopping experiences.
Are there nearby veterinary clinics close to Petco Riverbank for additional pet care?
Yes, Vetco Total Care Animal Hospital and Vetco Vaccination Clinic are nearby veterinary clinics offering pet health services.