Petco

4.1
707 reviews

About

Pet StorePet supply storePetco
Visit your Redwood City Pet Store located at 520 Woodside Road for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
520 Woodside Rd, Redwood City, CA
94061, United States

Hours

Reviews

4.1
697 reviews
5 stars
373
4 stars
172
3 stars
71
2 stars
30
1 star
51

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly highlighting individual employees for their knowledge and assistance.

Grooming Issues

Several reviews mentioned frequent cancellations of grooming appointments and poor communication regarding these cancellations.

Store Condition

Customers reported issues with cleanliness and organization, noting dirty floors and disorganized inventory.

Inventory Management

There were complaints about discrepancies between online inventory and in-store availability, leading to customer frustration.

Product Selection

While some customers appreciated the variety of products available, others noted that certain items were often out of stock.
  • GT
    Gabriel Turk
    Dec 30, 2025
    5.0
    Easy to find pet supplies, well organized and friendly staff.
  • VG
    Victor Gutierrez
    Dec 25, 2025
    5.0
    Always excellent, friendly, and attentive customer service. Happy to get all my fish keeping needs at this store!
  • SS
    Shelley
    Dec 14, 2025
    5.0
    I have been helped over the last 8 years by Journey who is exceptionally knowledgable with all things fish and aquariums. He goes beyond with patience answering all my questions. I now have 4 aquariums most recently purchased this white crayfish! Thank you!
  • IF
    Ishmael Fasina
    Dec 14, 2025
    5.0
    Wry nice staff, recommend me a good brand of cat food after the last brand I was using doubled in price
  • JG
    Jose Garcia
    Nov 28, 2025
    5.0
    I come here 2 -3 times a month. This store has everything I need for my pets and the employees are incredibly friendly and supportive.

Frequently Asked Questions About Petco

Does the Petco Redwood City location have a vet hospital?

No, Petco Redwood City does not have a full-service vet hospital.

Does Petco Redwood City offer vaccinations?

Yes, Petco Redwood City provides vaccinations.